27
#
Problem
Reason
Solu on
1
Power
won’t
turn
on
Controller
host
power
is
not
connected
Controller
host
and
joys ck
are
not
connected
Ba ery
power
is
too
low
Connect
host
power
Connect
four
core
plug
with
joy
‐
s ck
Charge
the
ba ery
2
Flashing
red
lights
on
Joy
‐
s ck
Control
‐
ler
No.1
Red
Light
Flash:
Low
Ba ery
No.2
Red
Light
Flash:
Joy
‐
s ck
is
without
communi
‐
ca on
signal
No.3
Red
Light
Flash:
In
Charging
No.4
Red
Light
Flash:
The
motor
is
not
connected
No.5
Red
Light
Flash:
Elec
‐
tromagne c
Brake
is
not
connected
Charge
the
ba ery
Connect
four
core
plug
with
joy
‐
s ck
or
replace
joys ck
DO
NOT
turn
on
or
operate
the
chair
during
charging
Insert
motor
cable
and
ghten
the
plug
Insert
motor
cable
and
ghten
the
plug
3
Vibra on
and
noise
while
chair
moving.
Limited
Max
speed
is
too
low
The
motor
is
damaged
Adjust
the
max
speed
Replace
the
motor
4
Endurance
mileage
is
shortened
At
below
0
degrees
Celsius
Driving
on
uneven
pave
‐
ment
or
slope
This
is
normal
characteris cs
of
the
ba ery
Energy
consump on
will
increase
on
uneven
pavement
and
slopes.
This
is
normal.
5
Ba ery
Charging
Faults
Charger
light
doesn’t
go
on
Charger
light
is
always
green
Charging
me
is
shorten
Replace
the
Charger
Four
core
plug
is
not
connected
with
the
joys ck
or
replace
the
ba ery
Capacity
has
decreased,
replace
the
ba ery
TROUBLESHOOTING
GUIDE