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18

Warranty

Warranty terms and conditions

This limited warranty 

does not cover:

 · Negligence, alteration, abuse or misuse.

 · Incorrect electrical installation. 

 · Lack of maintenance, abuse, neglect, 

misuse, accident or improper installation of 
this appliance.

 · Scratches, dents, corrosion or discoloring 

caused by heat,abrasive or chemical 
cleaners or chipping on porcelain  enamel 
parts.

 · Unauthorized repairs during the warranty 

period

 · Corrosion or damage caused by grease 

fires, insects, weather, hail, exposure to the 
elements, prolonged exposure  to direct 
sunlight, chemicals or foods acids or juices.

 · Cleaning, maintenance and normal wear 

and tear.

 · Scratches caused by normal use.

 · Damage caused by dirt, sand, and/or 

water damage.

 · Commercial use of the appliance.

 · Damage caused by continued operation 

of the appliance  with a known problem.

 · Damage caused as a result of failure to 

follow the operating  instructions included 
with the appliance.

 · Removal or re-installation costs.

This appliance is warranted against defects in material and workmanship for a period of one year 
from the original date of purchase. In the USA and North America, warranty is provided by Black 
and Stone Inc. In Australia, warranty is provided by Black and Stone Pty Ltd. In other countries, 
contact your authorized Ezy Flame distributor.

Conditions of warranty

 · It is a condition of this warranty that the 

appliance is returned to Ezy Flame’s 
distributor, service department or 
authorized service agent and freight 
charges both ways are paid by the owner. 
No liability is accepted for loss or damage 
during transit.

 · The appliance is installed, operated 

and maintained in accordance with the 
instructions supplied. Repairs or service 
must be carried out by an authorized 
person.

 · No alterations or repairs have been carried 

out without obtaining the distributors prior 
consent. Such repair or any replacement 
does not extend the warranty period.

 · This warranty applies only to the original 

owner of the product and is not 
transferable.

 · The warranty period is calculated from the 

date of purchase only. 

 · Where this warranty is inconsistent with 

any state laws, the statutory rights of the 
purchaser shall prevail.

 · You must retain your receipt or proof of 

purchase. When claiming warranty for this 
appliance you must provide a copy of your 
proof of purchase receipt. 
 
Claims for warranty will not be accepted 
without proof of purchase. 

Summary of Contents for EZFG-18

Page 1: ...1 Ezy Flame Owners manual and installation guide Ezy Flame Ethanol Firegrates ...

Page 2: ...thout the express written consent of Black and Stone Pty Ltd Table of Contents Introduction 3 Pack contents 4 Safety warnings 5 8 Positioning your firegrate 9 10 Assembling your firegrate 11 Installing your firegrate 12 Operating your firegrate 13 15 Caring for your firegrate 16 17 Warranty 18 19 Product Information 20 Please keep these instructions in a safe place for future reference ...

Page 3: ...a delightful solution to anyone looking for an easy and convenient fireplace experience No major installation is required with these fabulous Bioethanol fuelled firegrates Ezy Flame Distributed in USA by Black and Stone Inc PO Box 22386 Flagstaff AZ 86002 2386 United States of America info ezyflame com www ezyflame com Distributed in AUS by Black and Stone Pty Ltd PO Box 367 Bowral NSW 2576 Austra...

Page 4: ...urposes only Your firegrate or fittings may be different to what is shown 1 x Firegrate main body 1 x Damper control rod 1 x Installation owners manual this document 1 x Warranty registration card and envelope 1 x Burner Firegrate main components all models Burner Firegrate body Damper control rod Instructions and warranty card Firegrate and fittings depicted within these instructions are for demo...

Page 5: ...nment where chemicals or fuels of any description are present Do not attach a secondary fuel feeding supply system or tank to the burner or firegrate Do not disassemble or modify the burner or firegrate in any manner other than as described within these instructions for the purpose of assembly or installation To prevent fire and smoke damage remove all packaging before operating This firegrate can...

Page 6: ...g in serious personal injury or damage to the firegrate Your safety Never pour fuel into an open flame or into the burner reservoir unless it has been turned off and allowed to cool for at least 15 minutes Never move the firegrate when it is operating Always turn off the firegrate and allow to cool before moving The burner and fuel must not be exposed to direct heat such as direct sunshine or cent...

Page 7: ...7 ...

Page 8: ...e a dry chemical or foam type fire extinguisher These are available from all hardware stores Always read and follow the manufacturer s instructions before using For emergency purposes we recommend the installation of an approved fire extinguisher in the vicinity of where the firegrate is installed Never use water or other liquids to extinguish a fire on this appliance Notice The manufacturer its a...

Page 9: ...eight 2 4 metres Length 7 0 metres Width 5 0 metres or imperial Room dimensions Height 8 ft Length 24 ft Width 16 ft Room ventilation requirements The space or room this firegrate is installed must have an adequate supply of fresh air from the outdoors Room ventilation can be achieved by opening a window or door slightly to allow entry and circulation of fresh air Warning Never install or operate ...

Page 10: ...10 Fuel safety clearance Do not store fuel within 1 metre 40 of the firegrate Minimum 450mm 18 1 metre 40 100mm side and rear clearance ...

Page 11: ... from the firegrate before assembly and use Check you have all components before disposing of packaging To assemble place the firegrate body on a clean and level surface Place the burner inside the firegrate ensuring the burner opening is closest to the front of the firegrate Fig 1 The firegrate is now ready to install and use Assembling your firegrate ...

Page 12: ...l window or door where strong air movement may affect the operation of the firegrate Outdoor installation Where the firegrate is being placed in an outdoor room or outside entertainment area ensure it is placed on a firm level surface The firegrate must be placed on a firm level and non combustible surface Observe minimum clearances to combustbles Avoid placing the firegrate near a highly traffick...

Page 13: ...13 Never fill the unit while it is operating ...

Page 14: ... could present a hazard while starting the fire 3 Place the lit end of the damper rod into the burner chamber The fire will now light If the burner fails to light repeat steps 1 3 A cold burner will normally start with a sudden rushing effect indicated by a small puff This is normal and is not a matter of concern When the burner is lit ensure the damper rod flame is extinguished before placing the...

Page 15: ...ol to govern both the flame appearance and heat output To regulate the fire use the damper control rod to push or pull the control plate backwards or forwards Only use the damper control rod supplied with this appliance never use a timber or plastic tool and never use your bare hands Pulling the plate towards the front of the burner will reduce the flame height and reduce the heat output To turn o...

Page 16: ... and gently wipe down the outside of the burner Burner fibre material The fibre material inside the burner has a life expectancy of approximately 3 4 years after which time it should be replaced Do not wash or immerse this material in water or other liquids Only replace this material with an identical material available from Ezy Flame Never replace the fibre material with any other material Do not...

Page 17: ...ualified service person If the firegrate or burner is dropped it should be inspected to ensure that the burner and firegrate body are not damaged in such a manner as to impair operation of the damper control system or to allow fuel to leak from the burner fuel chamber Do not operate the firegrate if you suspect it has sustained damage Contact our service center to obtain advice on getting repairs ...

Page 18: ...e In the USA and North America warranty is provided by Black and Stone Inc In Australia warranty is provided by Black and Stone Pty Ltd In other countries contact your authorized Ezy Flame distributor Conditions of warranty It is a condition of this warranty that the appliance is returned to Ezy Flame s distributor service department or authorized service agent and freight charges both ways are pa...

Page 19: ...ervice Please register your product warranty within 30 days of the date of purchase by using the warranty registration card and the envelope provided For all warranty and customer service enquiries please call our customer service number Canada and United States of America Back and Stone Inc 1800 605 2515 or email us at info ezyflame com Australia and New Zealand Back and Stone Pty Ltd 1300 089 00...

Page 20: ...Z 86002 2386 United States of America Tel 1 800 605 2515 Fax 1 800 605 2515 info ezyflame com www ezyflame com Distributed in AUS by Black and Stone Pty Ltd PO Box 367 Bowral NSW 2576 Australia Tel 61 2 4861 4546 Fax 61 2 4861 3253 info ezyflame com au www ezyflame com au Copyright 2010 Black and Stone Pty Ltd All rights reserved Specifications All information correct at time of printing In the in...

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