TOP
-ino
User Manual
20 of
25
F+D
Feinwerk- und Drucktechnik GmbH
Kirchenstraße 38, D - 69239 Neckarsteinach, Germany
Phone: +49 6229 7000, Fax: +49 6229 70067
E-Mail: hotline@fuddruck.de, Internet: http://www.fuddruck.de
6. Troubleshooting
6.1 General Troubleshooting
Error Description
Possible Error Cause
Solution
Incorrect print,
transmission error
Cable defect or not contact, wrong cable
Check the cable and connection
No print
Cover not closed
Printer not switched On
Fuse defect
Power or Centronics cable are not
connected
Thermal Print Head not connected
Printer Off-line
End of the ribbon
Ribbon torn
Cover open
Close the cover
Switch the printer On
Change fuse
Check the cables and connections
Connect the print head
Set the printer ON-line
Insert a new ribbon
Rewind the ribbon, check the
parameters in the driver and the
card material
Clean the transport rolls
Close the cover
No ribbon synchronisation
Ribbon inserted incorrectly
Insert the ribbon according to the
drawing an the ribbon type
Card stops during printing
No card transportation
Clean the transport rolls
Ribbon stops during the
initialisation
Insert not the right ribbon type
Change the ribbon or change the
settings in the firmware
Card feeding error
No card in the feeder
Card feeder gate to small or to large
Insert new cards
Change the card feeder gate
Card isn‘t print parallel
Card feeder isn’t parallel to the print head
OEM support
Magnetic Stripe encoding
error
No magstripe on the card
Wrong position of the magstripe
Wrong magstripe card
Insert magstripe cards
Insert in the correct position
Insert HiCo or LoCo cards
Summary of Contents for TOP-ino
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