CHAPTER 5
36
Troubleshooting
5.4
Error Numbers
Every error message written to the log contains an error number. This
number uniquely specifies what went wrong.There are two types of
errors:
Internal errors; those generated by F-Secure Policy Manager
Proxy.
External errors; those generated by the operating system or other
external products.
5.4.1
Internal Error Numbers
A complete list of all the error numbers is located, by default at:
c:\program files\f-secure\fspmp\doc\log_error_codes.txt
.
5.4.2
External Error Numbers
If an error message in the log was caused by an external error, the
external error code is appended to the message in the Error Log. Usually,
the description of F-Secure Policy Manager Proxy error number describes
the kind of external error that occurred, and suggests places to look it up.
5.5
Troubleshooting with the Error Log
Errors in the Error Log can come from multiple threads; each message in
the Error Log is marked with the number of the thread that generated it.
If you changed the install directory during installation these paths
will be relative to the path that you selected, for example,
[install_directory]\fspmp\doc\log_error_codes.txt
