Customer data
Data
Description
No
Firmware
Programmable firmware stores
No
Platform ID, serial number, part number, and
so on.
Switch Card SEEPROM
No
PHY MAC address
PHY EEPROMs
Accessible non-volatile memory
This table lists the accessible non-volatile memory in this system. Not all platform variants include all of
these non-volatile memory items.
Data security method
Customer data
Data
Description
Standard reprocessing or
customer removal
Yes
F5
®
product software,
customer configuration,
and log files
Hard disk drive (HDD)
Standard reprocessing or
customer removal
Yes
F5 product software,
customer configuration
and log files
Solid-state drive (SSD)
Standard reprocessing or
customer removal
Yes
F5 product software,
customer configuration
Removable
CompactFlash (CF) card
Standard reprocessing or
customer action
Yes
AOM boot code and
customer custom
configuration
Always-On Management
(AOM) Flash chip
(soldered-down flash
chip)
Standard reprocessing or
customer action
Yes
FIPS security domain and
private keys
FIPS card (if present)
About removing data from F5 components
For components that contain sensitive customer data and cannot be removed from your F5
®
Networks
system, you can take optional steps to remove the data from these components before you return the system
to F5 for processing.
Removing sensitive data from storage drives
The hard disk drive (HDD) and solid-state drive (SSD) components included in F5
®
platforms might include
sensitive customer data. If you purchase the HDD removal SKU, you can remove the HDD/SSD,
CompactFlash (CF), and coin battery, and these components will be replaced during F5 reprocessing.
Otherwise, HDD, SSD, and CF components are processed by F5 through standard processing. You can
perform a disk erase operation on your system to remove sensitive customer data.
Perform a disk erase operation using one of these methods:
•
On systems running BIG-IP
®
software version 11.6.0 and later, you can use the F5
Disk Erase
utility to remove all data on hard disk drives (HDDs) or solid-state drives (SSDs) using a single-pass,
58
Returned Material Data Security Statement
Summary of Contents for 8900
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