F5 ARX-2000, Hardware Installation Manual

Page 1: ...ARX 2000 Hardware Installation Guide 810 0062 00 ...

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Page 3: ...F5 DESIGN F5 Management Pack F5 Networks F5 World Fast Application Proxy Fast Cache FirePass Global Traffic Manager GTM GUARDIAN IBR Intelligent Browser Referencing Intelligent Compression IPv6 Gateway iApps iControl iHealth iQuery iRules iRules OnDemand iSession IT agility Your way L7 Rate Shaping LC Link Controller Local Traffic Manager LTM Message Security Module MSM Netcelera OneConnect OpenBl...

Page 4: ...t his own expense will be required to take whatever measures may be required to correct the interference Any modifications to this device unless expressly approved by the manufacturer can void the user s authority to operate this equipment under part 15 of the FCC rules Canadian Regulatory Compliance This Class A digital apparatus complies with Canadian ICES 003 Standards Compliance This product c...

Page 5: ...domain names email addresses logos people places and events depicted in examples herein are fictitious No association with any real company organization product domain name email address logo person place or event is intended or should be inferred Revision History November 2009 Rev A December 2009 Rev B Fixed part number issue December 2009 Rev C Fixed disk drive numbering issue February 2010 Rev ...

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Page 7: ...Table of Contents ...

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Page 9: ...ver Ports 2 7 3 Connecting the Switch to the Network Identifying the Management Interfaces 3 3 Connecting the Console Interface 3 3 Booting the Switch 3 4 Booting a Non Replacement Switch 3 4 Preparing for Switch Replacement 3 6 Installing a Redundant Peer or Cluster Peer 3 10 Replacing a Redundant Peer 3 11 Connecting the OOB Management Interface 3 18 4 Maintenance Powering Down the ARX 2000 4 3 ...

Page 10: ... Set Rebuild A 8 Replacing the NVRAM Battery A 8 Preparing to Replace the NVRAM Battery A 8 Replacing the Battery A 9 Replacing the Power Supplies A 10 Replacing a Power Supply A 11 Replacing the Chassis A 12 B Installing the Rail Kit Installing the Rail Kit B 3 Index ...

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Page 12: ...Table of Contents xii ...

Page 13: ...1 Introduction Audience for this Manual Document Conventions Related Documents Safety and Regulatory Notices Contacting Customer Service ...

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Page 15: ...ents user input italic text appears for emphasis new terms and book titles Note Notes provide additional or helpful information about the subject text Important Important notices show how to avoid possible service outage or data loss WARNING Warnings are instructions for avoiding damage to the equipment Danger notices help you to avoid personal injury Related Documents In addition to this guide th...

Page 16: ...el This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may occur in which case the user may be required to take corrective actions Qualified Personnel Warning WARNING Only trained and qualified personnel should be allowed to install replace or...

Page 17: ...gained by service personnel through the use of a special tool lock and key or other means of security and is controlled by the authority responsible for the location Cet appareil est à installer dans des zones d accès réservé Ces dernières sont des zones auxquelles seul le personnel de service peut accéder en utilisant un outil spécial un mécanisme de verrouillage et une clé ou tout autre moyen de...

Page 18: ...rtiellement rempli charger le casier de bas en haut en plaçant l élément le plus lourd dans le bas Si le casier est équipé de dispositifs stabilisateurs installer les stabilisateurs avant de monter ou de réparer l unité en casier Power International Power Cord Requirements International power cords should have the following characteristics Maximum length 4 5 m 15 feet Female End IEC 320 C13 Capaci...

Page 19: ...safety extra low voltage ou SELV Les circuits SELV ne doivent être interconnectés qu avec d autres circuits SELV Circuit Breaker 15A WARNING This product relies on the building s installation for short circuit overcurrent protection Ensure that a fuse or circuit breaker no larger than 120 VAC 15A U S 240 VAC 10A international is used on the phase conductors all current carrying conductors Pour ce ...

Page 20: ...cer que par une pile de type semblable ou équivalent recommandée par le fabricant Jeter les piles usagées conformément aux instructions du fabricant Contacting Customer Service You can use the following methods to contact F5 Networks Customer Service F5 Networks Online Knowledge Base Online repository of answers to frequently asked questions http support f5 com F5 Networks Services Support Online ...

Page 21: ...2 Unpacking and Installing the Switch Safety Instructions Tools and Equipment Verifying Shipment Unpacking the Switch Installing the ARX 2000 ...

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Page 23: ...ng the switch Utility knife optional for the packaging Phillips screwdriver Laptop or PC to use as a serial console connected to the serial console interface Customer supplied standard 19 inch EIA rack Verifying Shipment To verify complete shipment check the contents of the shipping box It includes a 2U ARX 2000 a rail kit and an Accessory Kit packed on top of the switch Verify the contents of the...

Page 24: ... from some physical shock such as a drop If the indicator is red inspect the shipment for damage and notify F5 immediately If you need to return a component consult the instructions The F5 Return Materials Authorization RMA Process located on the AskF5 web site http www f5 com pdf customer support rma process pdf 4 Carefully lift the rack mount rails accessory tray and chassis out of the box 5 Rea...

Page 25: ...3 5 Extend the rails fully Rails lock when partially extended out of the rack 6 Line up the buttons on the outside of the switch over the slots in the rails and lower the ARX 2000 onto the rails 7 Seat the ARX 2000 on the rails and gently push it fully into the rack Attaching the Cables and Powering On the Switch This section covers attaching the cables and powering on the switch Before powering o...

Page 26: ...ep mode To place the switch in sleep mode press and hold the power button for 5 seconds To fully remove power from the system you must unplug all AC power cords from wall outlets To locate the power button see the following figure Figure 2 3 ARX 2000 Power Button 4 Attach the front bezel For details see Attaching the Bezel on page 2 6 Attaching the Bezel The front bezel and the ear assemblies hold...

Page 27: ...cks into place 3 Connect any desired cables to the front of the system For more information see Cabling the Client Server Ports on page 2 7 Cabling the Client Server Ports You can cable the client server ports before or after the switch is connected to the network Ethernet cables are supplied by the customer For cable specifications and requirements consult the ARX Hardware Reference Guide ...

Page 28: ...Chapter 2 Unpacking and Installing the Switch 2 8 ...

Page 29: ...3 Connecting the Switch to the Network Identifying the Management Interfaces Connecting the Console Interface Booting the Switch Connecting the OOB Management Interface ...

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Page 31: ...gement Interfaces During the initial boot process described in this chapter you can access only the serial CONSOLE interface After completing the initial boot process you can access the OOB management interface MGMT For more information see Connecting the OOB Management Interface on page 3 19 Connecting the Console Interface Set the following console terminal parameters to match those on the seria...

Page 32: ...uestions about license activation consult the ASKF5 Knowledge Base solution on that subject Launch a browser and enter http support f5 com kb en us solutions On the AskF5 Knowledge Base page enter the keyword sol12800 and click Search Booting a Non Replacement Switch The following example shows the simplest initial boot scenario booting a new non replacement switch that is either standalone or the...

Page 33: ...h replacement requires additional configuration questions 5 Are you doing a switch replacement in the format yes or no default no no The base registration key is used to activate the software license for this system 6 Enter the switch s base registration key in the format xxxxxxx xxxxxx xxxxx xxxx xxxxxxx default A362247 945361 27183 5068 9388182 Enter The crypto officer is the most privileged use...

Page 34: ...TCH The switch is now ready for configuration through the CLI or GUI For configuration instructions see the ARX GUI Quick Start Network Setup or the ARX CLI Network Management Guide Preparing for Switch Replacement The process of replacing a defunct switch is more complicated than the initial boot process for a new non replacement switch You can replace a single switch or a switch that is a member...

Page 35: ... yes Matching the Private Subnet The next set of questions ask for the switch s private subnet the private VLAN for that subnet and the VLAN for a private metalog subnet If the failed switch was in a redundant pair and or Resilient Overlay Network RON the private subnets of the replacement switch should match those of the switch that failed Each ARX uses its private subnet for communication with o...

Page 36: ...t conflict with existing VLAN IDs 10 Enter the switch s private subnet metalog VLAN in the format integer 1 4095 default 1003 1009 Enter Finding the UUID of the Failed Switch When a switch imports storage from backend file servers it marks each share with its UUID Universally Unique ID A replacement switch must use the same UUID or it will reject all shares imported by its predecessor Also you mus...

Page 37: ... 1 27 69 provA None 0 days 02 08 11 ONLINE db922942 876f 11d8 9110 8dtu78fc8329 10 1 38 19 prtlndA prtlndB 0 days 02 07 59 OFFLINE 876616f6 79ac 11d8 946f 958fcb4e6e35 10 1 23 11 prtlndB prtlndA 0 days 00 18 55 ONLINE 64dcab94 a2b6 11d8 9d25 bf2c991c83f9 10 1 23 12 bstnA Applying the UUID As shown in the preceding example the initial boot script prompts for the UUID Enter the UUID of the replaced ...

Page 38: ...m password The system password is entered at initial boot time and validates that you have permission to access the master key See Booting a Non Replacement Switch on page 3 4 The system password is 12 32 characters long Wrapping password The wrapping password is set with the show master key command The security software uses the wrapping password to encrypt and later decrypt the master key string...

Page 39: ...may not exactly match the text on your screen F5 ARX Startup This F5 ARX switch does not currently have critical system information programmed The following wizard prompts you for this information You can connect to the switch through the out of band management interface when you finish To restart the configuration program enter r at any prompt The switch s management port requires an IP address a...

Page 40: ...8 946f 958fcb4e6e35 The base registration key is used to activate the software license for this system 11 Enter the switch s base registration key in the format xxxxxxx xxxxxx xxxxx xxxx xxxxxxx default A362247 945361 27183 5068 9388182 Enter The crypto officer is the most privileged user in the system 12 Enter the crypto officer username in the format text 1 28 characters admin 13 Enter the crypt...

Page 41: ...boot config User Access Authentication Username admin Password mypassword SWITCH At this point the switch is ready for configuration through the GUI or CLI Confirm that the replacement switch is running compatible software and firmware with its peer then set it up The next sections describe this process Checking Software and Firmware Before Joining the Pair The replacement peer must run the same s...

Page 42: ...lease test1 rel Version 5 01 000 11927 Nov 23 2009 21 57 26 nbuilds Armed Release test1 rel Version 5 01 000 11927 Nov 23 2009 21 57 26 nbuilds Backup Release test3 rel Version 5 01 000 11927 Nov 23 2009 21 57 26 nbuilds System Configuration Version 501000 36 SWITCH uptime is 0 weeks 0 days 0 hours 8 minutes Accessing the Client Server Network The replacement switch must be connected to a machine ...

Page 43: ...he ARX CLI Network Management Guide for a complete set of options and instructions Upgrading the Software and Firmware on the Replacement ARX If the replacement ARX is running an outdated release you must upgrade its software and firmware Use the stand alone instructions in Upgrading Software on page 6 1 of the ARX CLI Maintenance Guide If the software is more than two major releases behind the ta...

Page 44: ...ning Release test2 rel Version 6 02 000 14365 May 2 2012 20 08 52 nbuilds Armed Release test2 rel Version 6 02 000 14365 May 2 2012 20 08 52 nbuilds Backup Release test1 rel Version 6 02 000 14364 May 2 2012 16 53 14 bmccann System Configuration Version 602000 33 prtlndA uptime is 2 weeks 0 days 2 hours 25 minutes Slot Admin ModuleType ModuleState FW Upgrade 1 Enabled ACM Online Disabled Resource ...

Page 45: ...rmware upgrade Show Firmware Update Slot Status Summary 1 Upgrade available 3 Upgrade available 5 Upgrade available SWITCH firmware upgrade all Confirmation of this command commences a firmware upgrade on the entire chassis During the upgrade process the chassis reboots automatically to complete the upgrade process If this includes a bios upgrade this could take at least 30 minutes Proceed yes no ...

Page 46: ...SWITCH description personnel dept SWITCH members 1 5 to 1 6 SWITCH SWITCH system SWITCH config SWITCH cfg clock timezone America New_York SWITCH cfg hostname prtlndA prtlndA cfg ip domain list wwmed com prtlndA cfg prtlndA cfg exit prtlndA If you copied the private subnet and mask from the defunct switch recall Matching the Private Subnet on page 3 7 this completes the switch replacement Otherwise...

Page 47: ... in enter the crypto officer username and password as entered in the initial boot script To access the CLI use SSH with the interface and the crypto officer username for example ssh admin 10 1 23 11 For instructions on getting starting with ARX Manager see the ARX GUI Quick Start Network Setup For instructions and best practices for using the CLI see the ARX CLI Network Management Guide ...

Page 48: ...Chapter 3 Connecting the Switch to the Network 3 20 ...

Page 49: ...4 Maintenance Powering Down the ARX 2000 LED Indicators POST Diagnostics ...

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Page 51: ...power outages of greater than 72 hours contact F5 Support LED Indicators This section describes the ARX 2000 LEDs including Status and Alarm LEDs on page 4 3 Ethernet Port Link Status LEDs on page 4 5 Ethernet Management Port LEDs on page 4 6 Disk Drive LED on page 4 6 Power Supply LED on page 4 7 The following table provides definitions for the various LED states in the following discussion Statu...

Page 52: ... Supply LED status of both power supplies aggregated into one LED The LED displays Green indicating power is on If you receive an SNMP trap indicating a power supply failure go to the back of the switch and examine the power supplies to determine which has failed The LED on the failed power supply will be amber For details on the states indicated by the power supply LED see Power Supply LED on pag...

Page 53: ...LED Module State Off Green Online Red Green blinking In the process of booting Off Amber Online Partial At least one processor is online but at least one processor is not online yet If the offline processor does not come online in 5 minutes this status changes to Failed Partial Red Amber Failed Partial At least one processor is online but at least one processor has failed Off Off No power Table 4 ...

Page 54: ...orner of the connector See the following table for details on the LED and NIC states for the link activity LED Disk Drive LED Each disk drive has a single LED to the right of the drive This LED does not provide status details The LED is either off not illuminated which indicates no drive activity or it is flickering blue which indicates activity on the drive Table 4 5 Management Port Speed LED Ind...

Page 55: ...current protection OCP In a 1 1 configuration where both power supplies are plugged in but AC has been removed from one power supply the LED signal will still operate with the redundant power supply in parallel and will thus be lit amber To bring a power supply back into full service after correcting an error condition remove and then re apply AC power This can be as simple as unplugging the power...

Page 56: ...00 14365 May 2 2012 20 08 52 nbuilds Backup Release test1 rel Version 6 02 000 14364 May 2 2012 16 53 14 bmccann System Configuration Version 602000 33 prtlndA uptime is 2 weeks 0 days 2 hours 25 minutes Slot Admin ModuleType ModuleState FW Upgrade 1 Enabled ACM Online Disabled Resource State Forwarding Switch Up Disabled See the following example output for the show chassis command prtlndA show c...

Page 57: ...r Temperature NVR Battery Drive 1 ACM Online Degraded Normal Missing LSI Good Module Slot Ports Procs Card Xeon Sibyte Serial 1 13 5 ACM 2 3 GHz 12032 MB 1 2 GHz 4096 MB 0306063 Slot MAC Address HW Version Rework Deviation 1 000A4917AF00 to 000A4917AF9F B 8 Slot Reset Keeper Power Mux BIOS Version CPLD CPLD CPLD CPLD 1 2 4 2 2 S5500 86B 01 00 0046 121720091524 Slot Boot Version Diag Version BootLd...

Page 58: ...lot Module Local Remote Local Remote Local Remote Local Remote 1 ACM 30 23 25 39 N A N A N A N A NVR NVR Battery ECC State NVR Size MB Good No Error 1024 Battery Charger Power Sensor Status Charging Current 0 mA Normal 1200 mA Pack Voltage 0 mV Normal 17200 mV Cell Voltage 0 mV Normal 4300 mV ...

Page 59: ...A Removing and Replacing FRUs Before You Begin Removing and Re Installing the Front Bezel Replacing the Disk Drives Replacing the NVRAM Battery Replacing the Power Supplies Replacing the Chassis ...

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Page 61: ...output for the show chassis command prtlndA show chassis Identification Hostname UUID prtlndA 876616f6 79ac 11d8 946f 958gcb4e6e35 Chassis Chassis Type Model Number HW Ver Serial Number ARX 2000 ARX2000URLX 02010058 Private Subnet VLAN Subnet Subnet Mask 1008 169 254 50 0 255 255 255 0 Chassis Environment Base MAC Address Power Fan setting System Temp CPU Temp 00 0a 49 27 4a 00 Online Partial Onli...

Page 62: ...removed before you can replace the disk drives or the NVRAM battery The following figure shows the appearance of the front bezel when installed Figure A 3 ARX 2000 Front Bezel Remove the bezel as described in the following steps 1 If necessary remove any cables still attached to the system 2 Insert fingers through the two cutouts on the lower half on either side of the bezel and pull it gently awa...

Page 63: ...ld the RAID set For instructions see Rebuilding the RAID Set on page A 7 Note To achieve maximum performance on the active switch and avoid service interruptions rebuild the RAID set on the backup switch As shown in the following figure the ARX 2000 contains two hot swap hard disk drives Figure A 4 Front Panel Showing Disk Drives The CLI designates the disk drives as Bay 1 top drive and Bay 2 bott...

Page 64: ...ow redundancy command 2 From the CLI enter the show chassis diskuse command to determine the bay number of the offline or failed drive For example the following output from the show chassis diskuse command shows two disks installed and the disk in bay 2 as Failed prtlndA show chassis diskuse Logical Disk Details Disk Status Verification Mode Verification Rate 1 Optimal Automatic 10 Disk Details Di...

Page 65: ...le to go to priv exec mode and silences the RAID alarm telnet 10 1 23 11 Trying 10 1 23 11 Connected to 10 1 23 11 Escape character is Username admin Password password A2k enable prtlndA raid silence prtlndA Rebuilding the RAID Set Simply replacing a failed disk does note incorporate the newly installed disk into the RAID set nor does it initiate the process of rebuilding the RAID set Note Rebuild...

Page 66: ...attery Location The system notifies you of a failed or degraded battery through the CLI or an SNMP trap If you receive an e mail notification of a failed or degraded battery consult the ARX SNMP Reference NVRAM on page 1 32 Preparing to Replace the NVRAM Battery Note Perform battery replacement only on a powered off secondary backup switch 1 Ensure that the primary switch is fully functional by is...

Page 67: ...secondary switch is powered off 4 Remove the front bezel If necessary see the instructions Removing and Re Installing the Front Bezel on page A 4 Replacing the Battery Once you determine that you must replace a failed battery use the following instructions to accomplish the task 1 Loosen the thumb screws on either side of NVRAM battery tray Turn both screws counter clockwise They will not fall out...

Page 68: ...d up then one of the two power cords can be disconnected and its power supply removed at any time As long the other power cord remains connected to a functioning power supply the system will continue to run normally Facing the back of the system the power supplies are designated 1 1 top and 1 2 bottom If you receive an e mail notification of a power supply failure examine the LED on the power supp...

Page 69: ...ord out of the failed power supply and set it aside 2 Flip the black handle up 3 Grasp the black handle and the green lever as shown in Figure A 9 4 Press the green lever to the left 5 Gently pull the power supply towards you as shown in the following figure Figure A 9 Replacing a Power Supply 6 Insert the replacement power supply into the power supply cage and push it gently into place Exert forc...

Page 70: ...master key command to get an encrypted copy of the master key 3 Power down the failed switch by pressing the power button located on the front panel See Figure 2 3 4 Turn off and unplug all peripheral devices connected to the ARX 2000 5 Label each network cable with the name of the port to which it was connected 6 Remove all cables including all power cables 7 Remove any screws that hold the switc...

Page 71: ... to perform the switch replacement option will require that you rebuild the cluster 18 Reboot the switch 19 Replace the running configuration 20 Unless the ARX 2000 is running standalone ensure that it pairs with the active ARX To confirm issue the show redundancy command ...

Page 72: ...Appendix A Removing and Replacing FRUs A 14 ...

Page 73: ...B Installing the Rail Kit Installing the Rail Kit ...

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Page 75: ...e Rail Kit ARX 2000 Hardware Installation Guide B 3 Installing the Rail Kit The rail kit that ships with the ARX 2000 contains a sheet titled Rail Kit Installation Those installation instructions are reproduced here ...

Page 76: ...Appendix B Installing the Rail Kit B 4 ...

Page 77: ...Index ...

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Page 79: ... interfaces management 3 3 L LEDs Ethernet management port 4 6 license activation 3 4 M management ports 3 3 connecting 3 18 N NVRAM battery replacing A 8 P ports management 3 3 POST diagnostics 4 8 power cords attaching 2 5 power supplies replacing A 10 powering up the switch 2 5 R RAID alarm silencing A 7 RAID set rebuilding A 7 rail kit installation instructions B 3 rebuilding the RAID set A 7 ...

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