FAAC 4400, Installation Instructions Manual

Page 1: ...rnational Inc Headquarter East Coast Operations 3160 Murrell Rd Rockledge FL 32955 Tel 800 221 8278 www faacusa com FAAC International Inc West Coast Operations 357 South Acacia Avenue Fullerton CA 92...

Page 2: ...ES Pro App 14 17 PHASE 4 USING THE INTERCOM 18 21 Calling a Resident Using Keypad Codes Prox IDs 19 Receiving A Call and Using Caller ID 20 Manager Control of Gate Door 21 PHASE 5 INSTALLATION 22 25 H...

Page 3: ...P a g e 3 PHASE 1 Site Survey...

Page 4: ...fort of your workbench and call technical support should you have questions This product requires a regular voice SMS SIM card Do not use a data only SIM as this will not work in the unit To make voic...

Page 5: ...P a g e 5 PHASE 2 Product Overview...

Page 6: ...g e 6 More Detail Pedestal Version R V T R V T R V T USB Microphone Keypad Security Screws Antenna Speaker Module Push Button Pedestal Mounting Holes Cellular Module Keypad Call Button Antenna Surge...

Page 7: ...C OUT Output 100mA backlighting DC 24V Input from supplied PSU Relay 1 Green LED CPU Status Blue LED Signal Status Red LED Power NANO SIM holder Female SMA Antenna Connection N O COM N C N O COM N C U...

Page 8: ...USED 24v INPUT Use provided power supply or hook up to 24v solar system DO NOT USE 12v HERE 12v DC Battery backup 250v 1 Amp 5x20mm Quick Blow Input Fuse REPLACEABLE Must use a 30 Watt solar panel min...

Page 9: ...ox Standby Current 80mA Dial Out 300mA Max Current 2A Solar Power 30Watt Solar Panel minimum 2x 12V 10AH Batteries connected in series to provide 24V output The power output must be regulated Ingress...

Page 10: ...res 40 C to 85 C 40 F to 185 F Operating Temperatures 40 C to 55 C 40 F to 131 F Ingress Protection IP68 TECHNICAL DETAILS Dial Out Numbers 4 Permanent Codes Cards 250 Time Restricted Codes Cards 250...

Page 11: ...P a g e 11 PHASE 3 Setup Programming To be done before installing the intercom...

Page 12: ...simply require a mobile phone type SIM card If using a different sim card from the one provided refer to the Cellular Coverage APN section at the end of this document Pages 34 35 It is always good pra...

Page 13: ...4 flashes Strong 4 bars 5 flashes searching POWER MODEM Flashing standby Constant ON OFF searching Do NOT use fine gauge cable such as CAT5 CAT6 Alarm Cable etc to power this device as damage will occ...

Page 14: ...P a g e 14 Using the AES PRO App Download the App and Accept all permissions when the app is opened 1 Choose your language 2 Register your details 3 Getting Started...

Page 15: ...15 Sign in using previously registered email and password 4 Device Setup Choose your device from the list provided 1 Enter the information required to set up the device This process can take up to 7 s...

Page 16: ...anced Features For more guidance please see page 17 Additional App Configuration Help Add additional app users If you are having trouble the help section has troubleshooting and How to Videos to help...

Page 17: ...nd watching the selection of YouTube videos detailing the features of the app pertaining to your intercom This QR code will take you directly to the Prime playlist on AES YouTube channel which will ta...

Page 18: ...P a g e 18 PHASE 4 Using the Intercom Only to be done after the unit is successfully programmed...

Page 19: ...P a g e 19 Calling a Resident 1 Enter 4 digit code Using Keypad Codes Prox IDs Keypad Prox Units Tip Press the call button again to cancel a call Press call button 1 2 3 4 5 6 7 8 9 0...

Page 20: ...ll the intercom phone number from the stored number and the relay will trigger as per programmed This is usually main gate door Press 1 to open Press 2 to hold open Press 3 to un hold This can be pede...

Page 21: ...ntrols of Gate Door This screen allows the installer or manager to manually trigger the gate Send trigger command Call SMS Hold open Gate Door SMS Release held open gates to close SMS Latch unlatch Ou...

Page 22: ...P a g e 22 PHASE 5 Installation...

Page 23: ...cation Step 2 Seal unit Step 3 Close unit Ensure the security screws are adequately closed to ensure a correct seal Seal all mounting or cable cut outs by using sealant such as silicone Ensure that an...

Page 24: ...ifetime of the product Solar Power You can use solar power if required You will require a DC voltage regulator applied at the gate board end as the voltage output can vary and cause too high a voltage...

Page 25: ...the device instructions if having issues Relay STRIKE LOCK Relay MAGNETIC LOCK Relay1 Relay 2 COM N C N O COM N C PRESS TO EXIT Optional Exit Button Separate lock PSU Driveway Gates Gate Controller N...

Page 26: ...P a g e 26 PHASE 6 Aftercare...

Page 27: ...Check the height of the antenna and make sure it is not inside a metal enclosure Check correct power cable size for cable length from PSU Refer to manual for guidelines Q The unit calls the first numb...

Page 28: ...cables can cause this problem Prove it by connecting a temporary extension lead and the power supply directly to the unit Check relay 1 2 with multi meter If relay 2 works but relay 1 does not then r...

Page 29: ...Cellcom Prime latest DO NOT TURN OFF YOUR INTERCOM DURING THE UPGRADE PROCESS ADDITIONAL DATA CHARGES MAY APPLY Although unlikely due to the small update file size Passcode Command Firmware Update Bin...

Page 30: ...suitable stainless steel cleaner and cloth Environmental Information The equipment that you bought has required the extraction and use of natural resources for its production It may contain hazardous...

Page 31: ...P a g e 31 Page Left Blank...

Page 32: ...ructions with the SIM serial number Further details can be found on our telecoms website www aesglobaltelecom com APN Details for VoLTE 4G services To achieve a full 4G network service an Access Point...

Page 33: ...in the correct APN to be used by contacting the SIM card supplier b If the APN is incorrect you can reset this by sending the below SMS string 9999 97X replace X with the APN provided by the SIM suppl...

Page 34: ...as been properly installed and operated Seller s obligations under this warranty shall be limited to the repair or exchange of any part This warranty shall not apply to products or parts thereof which...

Page 35: ...r death of any persons This limited warranty extends only to wholesale customers who buy directly through the Seller s normal distribution channels The Seller does not warrant its products to end cons...

Page 36: ...for Part 22 and EIRP above 1GHz for Part 24 RF exposure compliance is addressed for 1 1310 and 2 1091 MPE limits The antenna s used for this transmitter must be installed to provide a separation dista...