6.4
If you call in for technical support or warranty sup-
port: before any control board or motor will be per-
mitted to be sent in for testing or warranty you will be
required to e-mail digital photos to the technician.
This is done in your best interest to save unnecessary shipping expenses and time lost. Many
times we can come up with solutions to issues by seeing pictures that relay information that is
impossible to relay through a phone conversation.
Below are examples of control board pictures and motor pictures that we will be looking for
: