Faber CRIS36SS300, Installation Instructions; Use And Care Information

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Franke Home Solutions Warranty for Franke and Faber Branded Product 

Effective March 1, 2022 

In the United States, Canada and Latin America, Franke warrants the Faber branded products from manufacturing defects 

in material and workmanship when purchased from a Franke or Faber Authorized Retailer pursuant to product-specific 

warranties detailed herein (each, a “Warranty” and collectively, the “Warranties”). The products must be properly installed, 

per Franke’s installation instructions, in their original installation, and used in normal indoor residential kitchen 

applications. Any products or components which have been modified or altered from their original intended condition will 

void the Warranty. The Franke Warranties for Faber branded products are limited to the original purchaser and are non-

transferrable. These Warranties do not include products purchased from non-Authorized Retailers, products that are 

obsolete or discontinued, or products that were previous display models. All issues with installed products are considered 

warranty claims and not subject to the Return Policy. Franke reserves the right to inspect any Franke / Faber product 

reported to be defective pursuant to a Warranty claim and the original installation prior to providing a replacement product 

and/or component. All decisions are final. In no situation shall the liability of Franke exceed the amount of the original 

purchase price.  

The Warranties do not cover, and Franke shall not be liable for, any damage to products or components resulting from 

misuse or abuse, accidental damages, normal wear such as scuffs, scratches or finish reduction/fading, improper 

installation, abnormal usage, negligence, damage caused by improper maintenance or cleaning. Damage caused by 

impurities, corrosive chemicals or acts beyond Franke’s control are not covered by any Warranty. Service calls to correct 

the installation of a range hood, instructions on how to operate a range hood, to replace or repair house fuses or to correct 

house wiring or plumbing are not covered by any Warranty. Service calls to repair or replace range hood light bulbs, fuses 

or filters and these consumable part costs are also excluded from Warranty coverage. Installation not in accordance with 

electrical or plumbing codes or Franke / Faber documentation are not covered by any Warranty. Replacement parts or 

repair labor costs for units operated outside the United States, Canada or Latin America, including any non-UL or C-UL or 

non-NOM approved Franke / Faber range hoods are excluded from Warranty coverage. Expenses for travel and 

transportation for service in remote locations and pickup and delivery charges are not covered by any Warranty. Franke / 

Faber range hoods should always be serviced in the home in their original installation.  

Franke / Faber product replacements do not include liability for project delays. Product replacements are not guaranteed 

to be exact r

eplacements. If the original product is not available at the time of the warranty claim, at Franke’s option, the 

product replacements will be of similar size, material, and value. Any products or components which have been modified 

or altered, from its original intended condition will void the warranty. 

The Warranties do not allow recovery of incidental or consequential damages such as loss of use, delay, property 

damage or other consequential damage, and Franke accepts no liability for such damages. Each Warranty is limited to 

the conditions set forth herein and to the applicable warranty period specified herein and is exclusive. EXCEPT FOR THE 

WARRANTIES SET FORTH HEREIN, FRANKE MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE 

PRODUCTS, INCLUDING, BUT NOT LIMITED TO, (1) ANY WARRANTY OF MERCHANTABILITY, (2) WARRANTY OF 

FITNESS FOR A PARTICULAR PURPOSE, (3) WARRANTY OF TITLE, OR (4) WARRANTY AGAINST INFRINGEMENT 

OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE 

OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. LEGAL DISCLAIMER PLEASE 

READ CAREFULLY. Franke Kitchen Systems LLC provides the above information to you as a public service to our 

customers. By accessing and using this information, you agree to the following and to comply with all applicable laws. If 

you do not agree with these terms and conditions, do not use this information. While we try to keep the information 

current, changes may have occurred since its creation. Contact your Regional Manager or Customer Service to verify 

information regarding Franke Kitchen Systems LLC programs and their use by you. 

Franke / Faber Range Hood Limited Warranty: 

Franke / Faber range hoods are warranted against any defect in materials or workmanship for the original purchaser for a 

period of two (2) years from the date of original purchase when used in standard residential indoor applications. This 

warranty covers labor and replacement parts.  Franke, at its option, may repair or replace the product or components 

necessary to restore the product to good working condition.  

This warranty supersedes all other warranties, expressed or implied. No employee, field sales 
representatives, or distribution persons are authorized to give any warranties on behalf of Franke Kitchen 
Systems, LLC

To make an installed product warranty claim please contact Franke at the provided contact information 
below. All warranty claims must include the following for processing:

1. 

Proof of purchase from Franke or Faber Authorized Retailer

2. 

Original purchaser’s name, address (included city, state, zip), email address and phone number

3. 

Franke / Faber model and serial number

4. 

Date of installation

5. 

Description of the defect

6. 

Photos of the defect

In North America and Latin America: 
Franke Home Solutions
Attn: Warranty Department 
800 Aviation Parkway
Smyrna, TN 37167

HS-Warranty.US@Franke.com

Legal Entity:
Franke Kitchen Systems LLC