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www.factorelectronics.com
HD-1x4-4K User Manual
Factor Electronics
Maintenance
Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this
unit.
Warranty
Policy
Factor Electronics products are warranted against defects in material and workmanship for two
years from the date of shipment. During the warranty period, Factor Electronics will, at its
option, repair or replace products that prove to be defective. Repairs are warranted for the
remainder of the original warranty or a 90 day extended warranty, whichever is longer.
For equipment under warranty, the owner is responsible for freight to Factor Electronics and all
related customs, taxes, tariffs, insurance, etc. Factor Electronics is responsible for the freight
charges only for return of the equipment from the factory to the owner. Factor Electronics will
return the equipment by the same method (i.e., Air, Express, Surface) as the equipment was
sent to Factor Electronics.
All equipment returned for warranty repair must have a valid RMA number issued prior to
return and be marked clearly on the return packaging. Factor Electronics strongly
recommends all equipment be returned in its original packaging.
Factor Electronics obligations under this warranty are limited to repair or replacement of failed
parts, and the return shipment to the buyer of the repaired or replaced parts.
Limitations of Warranty
The warranty does not apply to any part of a product that has been installed, altered, repaired,
or misused in any way that, in the opinion of Factor Electronics, would affect the reliability or
detracts from the performance of any part of the product, or is damaged as the result of use in
a way or with equipment that had not been previously approved by Factor Electronics.
The warranty does not apply to any product or parts thereof where the serial number or the
serial number of any of its parts has been altered, defaced, or removed.
The warranty does not cover damage or loss incurred in transportation of the product.
The warranty does not cover replacement or repair necessitated by loss or damage from any
cause beyond the control of Factor Electronics, such as lightning or other natural and weather
related events or wartime environments.
