Symptom
Solution
There is no spark when lighting the gas
g
Check that the unit is plugged in and the
electrical supply is switched on
g
Check that the Circuit Breaker has not tripped
g
Check the main fuse has not blown
g
Check the burner cap and crown have been
replaced correctly
The gas ring burns unevenly
g
Check the main jet is not blocked and the
burner crown is clear of food particles
g
Check the burner cap and crown have been
replaced correctly
If after those checks, your cooktop still does not operate correctly, contact your local Service
Center.
Please note that it will be necessary to provide proof of purchase for any in-warranty service calls.
In-warranty customers should ensure that the above checks have been made as the technician may
apply a charge if the fault is not a mechanical or electrical breakdown.
Service and Spare parts
If you require spare parts or technical support contact your local Service Center by phone or
email.
For the address of your local Service Center and further information about Service Center, please
visit the website at
www.fagoramerica.com
When you contact the Service Center, they will need the following information:
1.
Your name, address and post code
2.
Your telephone number
3.
Clear and concise details of the fault
4.
The model and the serial number(see rating label on the back of this instruction booklet)
5.
Date of purchase
