Digital Brushless AC servo drive system - Ref.0707
MCSi-3/84
WARRANTY
INITIAL WARRANTY:
All products manufactured or marketed by FAGOR carry a 12-month warranty for
the end user.
In order to prevent the possibility of having the time period from the time a product
leaves our warehouse until the end user actually receives it run against this 12-month
warranty, the OEM or distributor must communicate to FAGOR the destination,
identification and installation date of the machine by filling out the Warranty Form that
comes with each product.
The starting date of the warranty for the user will be the one appearing as the
installation date of the machine on the Warranty Form.
This system ensures the 12-month warranty period for the user.
FAGOR offers a 12-month period for the OEM or distributor for selling and installing
the product. This means that the warranty starting date may be up to one year after
the product has left our warehouse so long as the warranty control sheet has been sent
back to us. This translates into the extension of warranty period to two years since the
product left our warehouse. If this sheet has not been sent to us, the warranty period
ends 15 months from when the product left our warehouse.
FAGOR is committed to repairing or replacing its products from the time when the first
such product was launched up to 8 years after such product has disappeared from the
product catalog.
It is entirely up to FAGOR to determine whether a repair is to be considered under
warranty.
EXCLUDING CLAUSES:
The repair will take place at our facilities. Therefore, all shipping expenses as well as
travelling expenses incurred by technical personnel are NOT under warranty even
when the unit is under warranty.
The warranty will be applied so long as the equipment has been installed according
to the instructions, it has not been mistreated or damaged by accident or negligence
and has been handled by personnel authorized by FAGOR.
If once the service call or repair has been completed, the cause of the failure is not
to be blamed on the FAGOR product, the customer must cover all generated expenses
according to current fees.
No other implicit or explicit warranty is covered and FAGOR AUTOMATION shall not
be held responsible, under any circumstances, of the damage which could be
originated.
SERVICE CONTRACTS:
Service and Maintenance Contracts are available for the customer within the warranty
period as well as outside of it.
