General Issues and Troubleshooting
In an event that your humidifier do not operate correctly, please check the below before
calling our call centre.
If your humidifier is not working following the troubleshooting recommendations above,
please contact Fakir customer services.
Problem
1. LED display is not
working and no air
current or humidity
2. LED display is
illuminated, air flow is
coming from the unit but
no steam
3. Odorous steam
4. LED display is
illuminated, air flow is not
coming from the unit or
no steam
5. Not enough steam
output from Steam
Output Cap
6. Abnormal noise
Root Cause
Not connected to the
power supply
Not turned on
No water in the water tank
The humidifier is brand
new
Water is dirty or waited in
the water tank for a long
time
Extreme water in the base
channel
Water is dirty or waited in
the water tank for a long
time
Ultrasonic converter is
dirty
Water level low in the
water tank
Resolution Methods
Connect the humidifier to a
power supply
Turn on the unit
Fill the water tank with
water
Open the water tank, place
it under shade for 12 hours.
Cean the water tank, fill
with fresh water.
Drain the channel and
close the water tank cap.
Cean the water tank, fill
with fresh water.
Clean the transducer.
Fill the water tank with
water. Place it on a level
ground
AIRWELL
GB
22
