Troubleshooting
16
Dear customer,
Our products are subject to strict quality control processes.
However, we are very sorry if the appliance should neverthe-
less fail to function faultlessly.
Before you contact our customer service team, please check if
you can solve the problem yourself first.
Warning!
Switch the appliance off, unplug the power cable and allow for
a cooling off period before attempting to identify the fault. This
ensures that you do not switch the appliance on inadvertently.
Note!
If you are unable to solve a problem yourself or in the event of a planned return
shipment, please contact an authorized Fakir service centre or a trained techni-
cian in your country:
Hotline
(Germany)
(+49) 7042 912 0
Before making the call, you should make sure you have the appliance num-
ber / model name
at hand with a 7 digit
item number
e.g.
92 31 001
and date
of manufacture
2020-05
(this information can be found on the appliance’s infor-
mation label)
or
the 7 digit
replacement part number.
Attention!
Repair and maintenance work should only be carried out by
trained specialists (e.g. Fakir customer service). Only original
Fakir replacement parts are to be used. Appliances that have
not been professionally repaired and maintained pose a risk to
the user.
Problem
Probable cause
Remedy
Appliance does not
operate.
Plug is not plugged.
Insert the plug.
No electricity at wall socket.
Use another wall socket.
