Troubleshooting
Dear Customer,
Our products are subjected to stringent quality controls.
If this appliance should nevertheless fail to function properly,
this is a matter of regret for us. Before contacting our
Customer Services, check to see if you can eliminate the
problem yourself.
WARNING!
Turn off the appliance and unplug it before troubleshooting after cooling period.
Thus, you may prevent unintentional operation of the appliance.
NOTE!
Please contact our Hotline
first
, if you cannot troubleshoot a problem by yourself
or in case of an intentional product return.
Hotline
(+49) 7042 912 0
Before calling, always have
the 7-digit product number with appliance/model name,
e.g. 38 43 003 and the date of production, e.g. 2020-09,
(you may find these information on the type label of the appliance.) or the 7-digit
spare part number at hand.
ATTENTION!
Repairs and maintenance shall be carried out only by trained specialists (e.g. an
authorized Fakir service center). Use genuine Fakir replacement parts for these
purposes. Appliances that are
repaired by unauthorized persons or that are not maintained properly pose a risk
for the user.
42
