Falcon 900S Dual Fuel, User Giude

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6.  Troubleshooting

 

Interference with and repairs to the hob by 
unqualified persons are not allowed. Do not try 
and repair the hob as this may result in injury and 
damage the hob. Please arrange for repair by a 
competent person.

Note:

 The induction hob is also able to self diagnose 

a number of problems and can display information to 
the user via the hob control display. Error codes may be 
displayed if your hob has developed a fault.

If your appliance reports an error or is not working, 
you may be able to rectify the fault by consulting these 
instructions for use.

Error code E2 is displayed

The electronic unit is too hot. Please check the 
installation of the range, make sure that there is 
sufficient ventilation. In extreme cases if you have 
allowed a cooking utensil to boil dry, this error code 
may also be displayed.

If in doubt please consult your installer or a qualified 
repair engineer.

Error code U400 is displayed

The hob/range has been incorrectly connected. The 
control will switch off after approximately 1 second and 
the error code will be permanently displayed.

Consult your installer or a qualified repair engineer.

Error code Erxx or Ex is displayed

The appliance has developed an internal technical fault 
that cannot be rectified by the user.

Please consult your installer or a qualified repair 
engineer

The fuse blows or the RCD trips regularly

Please consult your installer or a qualified repair 
engineer.

You cannot switch your induction hob on

Has the wiring system in the house blown a fuse or 
tripped an RCD?

Has the hob been correctly connected to the mains 
supply?

Has the child lock function been activated? Please refer 
to the instructions for use section about this function.

Are you using suitable cookware, please refer to the 
instructions for use about selection of the correct 
cookware.

Steam is coming from the oven

When cooking foods with a high water content (e.g. 
oven fries) there may be some steam visible at the rear 
grille. Take care when opening the oven door, as there 
may be a momentary puff of steam when the oven 
door is opened. Stand well back and allow any steam to 
disperse.

An oven fan is noisy

The note of the oven fan may change as the oven heats 
up – this is perfectly normal.

What cleaning materials are recommended for the range?

See the 

‘Cleaning’

 section for a full list of recommended 

cleaning materials.

 

We do not recommend corrosive or caustic cleaners 
as these may damage your range.

The knobs get hot when I use the oven, can I avoid this?

Yes, this is caused by heat rising from the oven, and 
heating them up. Do not leave the oven door open.

If there is an installation problem and I don’t get my 
original installer to come back to fix it who pays?

You do. Service organizations will charge for their call 
outs if they are correcting work carried out by your 
original installer. It is in your interest to track down your 
original installer.

If there is an installation problem and I don’t get my 
original installer to come back to fix it, who pays?

You do. Service organisations will charge for their call 
outs if they are correcting work carried out by your 
original installer. It’s in your interest to track down your 
original installer. 

Current Operated Ground Fault Circuit Breaker

Where the range installation is protected by a 30mA 
sensitivity residual current device (RCD), the combined 
use of your range and other domestic appliances may 
occasionally cause nuisance tripping. 

Food is cooking too slowly, too quickly, or burning

Cooking times may differ from your previous 
oven. Check that you are using the recommended 
temperatures and rack positions. See the oven cooking 
guide section of the instructions. The oven control 
settings and cooking times are intended to be used 
only as a guide. Individual tastes may require the 
temperature to be altered either way, to get the results 
you want. Try cooking at a higher temperature setting. 

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