Falcon Hi-LITE 110, User'S Manual & Installation Instructions

19

Hotplate ignition or hotplate burners faulty

Is the power on? Is the clock illuminated?
If not, there maybe something wrong with the power 

supply.
Are the sparker (ignition electrode) or burner slots 

blocked by debris?
Are the burner trim and caps correctly located? See the 

section on 

‘Cleaning’.

Remember that each cooktop burner has a special flame 

supervision device (FSD) that stops the flow of gas if 

the flame goes out. When lighting a cooktop burner the 

safety device has to be overridden by holding in the 

control knob so that the gas can flow. This allows the 

flame sensor to heat up and operate the safety device. 

Keep holding the knob pressed in to let the gas through 

to the burner for few seconds. The igniter should spark 

and light the gas.
If, when you let go of the control knob, the burner goes 

out, the safety device has not held in. Turn the control to 

the off position and wait one minute, then try again this 

time holding in the control knob for slightly longer.

Hotplate burners will not light

Make sure that the burner parts have been replaced 

correctly after wiping or removing for cleaning.
Check that there is not a problem with your gas 

supply. You can do this by making sure that other gas 

appliances you may have are working.
Do the burners spark when you push the button?
If not, verify that the power is on by checking that the 

clock is illuminated.

Steam is coming from the oven

When cooking foods with high water content (e.g. oven 

fries) there may be some steam visible at the rear grille.
Take care when opening the oven door, as there may 

be a momentary puff of steam when the oven door 

is opened. Stand well back and allow any steam to 

disperse.

A crack has appeared in the ceramic warming zone 

surface

Disconnect the cooker immediately from the power 

supply and arrange for its repair. Do not use the cooker 

until after the repair.

My ceramic warming zone is scratched

Always use the cleaning methods recommended in this 

guide, and make sure that the pan bottoms are smooth 

and clean.
Marks from mineral deposits from water or food can be 

removed with a cleaning cream. However, tiny scratches 

6. Troubleshooting

are not removable but will become less visible in time as 

a result of cleaning.

Metal markings on the ceramic warming zone surface

Do not slide aluminium or copper pans across the 

ceramic surface. Marks from aluminium and copper 

pans as well as mineral deposits from water or food can 

be removed with a suitable cleaning cream.

What cleaning materials are recommended for the 

cooker?

See the 

‘Cleaning’ 

section for recommended cleaning 

materials.

n

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Never use caustic or abrasive cleaners as these will 

damage the surface.

An oven fan is noisy

The note of the oven fan may change as the oven heats 

up – this is perfectly normal.

The knobs get hot when I use the oven or the grill. Can I 

avoid this?

Yes, this is caused by heat rising from the oven or the 

grill, and heating them up. Do not leave the oven door 

open.
Make sure that the grill pan is pushed right back to the 

‘back stop’ when grilling.
Always grill with the grill compartment door open.

If there is an installation problem and I don’t get my 

original installer to come back to fix it who pays?

You do. Service organizations will charge for their call 

outs if they are correcting work carried out by your 

original installer. It is in your interest to track down your 

original installer.

Power failure

In the event of a failure in the electrical supply, 

remember to reset the clock to make sure that the 

timed oven continues to operate.

Fascia illumination is not coming on

Is the power on? 
The appliance has developed a fault that cannot be 

rectified by the user. Please contact your installer or a 

qualified repair engineer.

Food is cooking too slowly, too quickly, or burning

Cooking times may differ from your previous oven.
Check that you are using the recommended 

temperatures and shelf positions – see the oven 

cooking guide. The oven control settings and cooking 

times are intended to be used only as a guide.
Individual tastes may require the temperature to be 

altered either way, to get the results you want.