Falcon Professional Deluxe 100, User'S Manual & Installation Instructions

18

Hotplate ignition or hotplate burners faulty

Is the power on? Is the clock illuminated?

If not, there maybe something wrong with the power 
supply.

Are the sparker (ignition electrode) or burner slots 
blocked by debris?

Are the burner trim and caps correctly located? See the 
section on 

‘Cleaning’

?

Hotplate burners will not light

Make sure that the burner parts have been replaced 
correctly after wiping or removing for cleaning.

Check that there is not a problem with your gas 
supply. You can do this by making sure that other gas 
appliances you may have are working.

Do the burners spark when you push the control?

If not, verify that the power is on by checking that the 
clock is illuminated.

Steam is coming from the oven

When cooking foods with high water content (e.g. oven 
fries) there may be some steam visible at the rear grille.

Take care when opening the oven door, as there may 
be a momentary puff of steam when the oven door 
is opened. Stand well back and allow any steam to 
disperse.

What cleaning materials are recommended for the 
cooker?

See the 

‘Cleaning’ 

section for recommended cleaning 

materials.

n

n

Never use caustic or abrasive cleaners as these will 
damage the surface.

An oven fan is noisy

The note of the oven fan may change as the oven heats 
up – this is perfectly normal.

The knobs get hot when I use the oven or the grill. Can I 
avoid this?

Yes, this is caused by heat rising from the oven or the 
grill, and heating them up. Do not leave the oven door 
open.

Make sure that the grill pan is pushed right back to the 
‘back stop’ when grilling.

Always grill with the grill compartment door open.

The fascia gets hot when I use the oven or grill

The cooker is cooled by a fan. If the fascia becomes 
excessively hot when the cooker is in use then the 
cooling fan may have failed. Should this occur please 
contact your installer, a qualified repair engineer or 
Customer Service to arrange for its repair.

6.  Troubleshooting

If there is an installation problem and I don’t get my 
original installer to come back to fix it who pays?

You do. Service organizations will charge for their call 
outs if they are correcting work carried out by your 
original installer. It is in your interest to track down your 
original installer.

Power failure

In the event of a failure in the electrical supply, 
remember to reset the clock to make sure that the 
timed oven continues to operate.

Food is cooking too slowly, too quickly, or burning

Cooking times may differ from your previous oven.

Check that you are using the recommended 
temperatures and shelf positions – see the oven 
cooking guide. The oven control settings and cooking 
times are intended to be used only as a guide.

Individual tastes may require the temperature to be 
altered either way, to get the results you want.

The oven is not cooking evenly

Do not use a baking tray with dimensions larger than 
those specified in the section on 

‘General Oven Tips’.

If you are cooking a large item, be prepared to turn it 
round during cooking.

If two shelves are used, check that space has been left 
for the heat to circulate. When a baking tray is put into 
the oven, make sure that it is placed centrally on the 
shelf.

Check that the door seal is not damaged and that the 
door catch is adjusted so that the door is held firmly 
against the seal.

A dish of water when placed on the shelf should be the 
same depth all over. (For example, if it is deeper at the 
back, then the back of the cooker should be raised up or 
the front lowered.) If the cooker is not level arrange for 
your supplier to level it for you.

Oven not coming on

Is the power on? Is the clock illuminated? If not, there 
may be something wrong with the power supply.

Is the cooker supply on at the isolator switch?

Has the time of day been set?

Is the key symbol [



] showing in the display to signify 

that the oven is locked? See the 

‘Clock’

 section of the 

instructions for more information on the key lock 
feature.

The timed oven is not coming on when automatic cooking

Has the oven knob been left in the OFF position by 
mistake?

Is the oven locked (see above)?