RJ-8000 OPERATION MANUAL
6 Troubleshooting
6-1
6 Troubleshooting
6.1 Introduction
This chapter explains troubles that may occur when using the printer and how to solve them.
If you encounter an error not described in this chapter, refer to "6.3 Error messages" and contact
MUTOH local dealer.
NOTE
To receive our customer support service, present your warranty. If you do not present it, you may be changed for the
service even if it is within the term of warranty.
If you have a maintenance service contract, show the agreement or other documents.
6.2 Failures and malfunctions of the printer
This section describes the failures and malfunctions of the printer not displayed as errors, and their
causes and solutions.
(1) The printer does not work after the power is turned on.
(2) The printer does not work after the media is loaded.
No.
Possible cause
Solutions
References
1
You did not plug the power cable in.
Plug in the power cable.
3.2 Connecting
the power cable
2
The AC power does not match the specified
voltage.
Use the printer at the specified voltage.
3.2 Connecting
the power cable
3
The front cover is open.
Close the front cover.
3.6 Media
handling
No.
Possible cause
Solutions
References
1
The front cover is open.
Close the front cover.
3.6 Media
handling
2
The pressurizing roller is raised.
Lower the pressurizing roller lever.
3.6 Media
handling
3
You did not load the media straight into the
printer.
Load the media straight into the printer.
3.6 Media
handling
4
One or more ink cartridges are not installed.
Install (an) ink cartridge(s).
3.5 Installing ink
cartridges
5
You did not use recommended media.
Use recommended media.
4.3.1 Media type
Summary of Contents for RJ-8000
Page 7: ...RJ 8000 OPERATION MANUAL ERRATA May 2002 RJ80E A 00c 6 MUTOH INDUSTRIES LTD MEMO ...
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Page 18: ... Memo ...
Page 24: ...1 Safety Instructions RJ 8000 OPERATION MANUAL 1 6 2 Back Part No Type 1 2 3 4 ...
Page 25: ...RJ 8000 OPERATION MANUAL 1 Safety Instructions 1 7 3 Scroller No Type 4 No Type 5 5 ...
Page 28: ...1 Safety Instructions RJ 8000 OPERATION MANUAL 1 10 ...
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Page 40: ...2 Product Overview RJ 8000 OPERATION MANUAL 2 10 ...
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Page 86: ...3 Basic Installation RJ 8000 OPERATION MANUAL 3 44 ...
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Page 148: ...5 Maintenance RJ 8000 OPERATION MANUAL 5 32 ...
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Page 188: ...7 Appendix RJ 8000 OPERATION MANUAL 7 20 ...
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