10. Warranty
Please check the FAQ database at FANATEC.com to see if your prob-
lem can be solved there. Normally, the warranty period is two years.
However, this may differ depending on the respective state.
1)
Endor® AG grants for the hardware product – as extension of
shorter national warranty regulations, if applicable a two-year war-
ranty for material and manufacturing defects. The warranty does not
include defects that are due to commercial use of the product
and/or normal wear and tear and/or damaging by third parties and/or
improper utilization or treatment and/or utilization of the product
co to the operating and maintenance instructions and/or not
intended installation and/or non-compliance with the local safety
standards and/or the results of an intervention by a third party or a
not authorized opening of the device including any measures for
modification, adjustment and/or adaptation measures (also in case of
professional execution). Warranty applies as of the date of purchase
when the final customer purchased the product, and is exclusively
limited to the rights as of 2), as far as this does not limit any further
legal warranty claims on the basis of various national laws. Warranty is
subject to return of the defective product with carriage paid, within
the warranty period, including the original receipt that must include
date of purchase as well as the company stamp/company print of the
first dealer.
2)
The warranty covers – at the choice of Endor® AG – either gratuitous
repair or replacement of the device or components of the device. With
defects that are not covered by the warranty and/or that are excluded
from warranty (see above), possibilities for repair are to be requested
with the local customer service or the local dealer. As far as permitted
by law, any further liability - with the exception of intent and gross
negligence – is excluded for any indirect or direct damages and con-
sequential damages, regardless of whatsoever basis of claim.
This applies in particular to damages with other property, damages to
persons, data losses as well as financial losses like loss of profit as well
as transport damages in connection with returns to Endor® AG. As far
as liability limitations are not legally allowed or effective
in certain states or certain regions, the limitations are to be effective
to such extent that exclusions of liability. This gaming device is de-
signed to withstand approximately one hour of use per day during
the course of the warranty period of two years.
