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Troubleshooting
If your product does not work properly, try the following suggestions before seeking repair
assistance:
•
Check all line cord connections at the wall jack and at the telephone.
•
"CALLER Identification" is a subscription service. Non-subscribers of this
service cannot receive CALLER Identification information. Make sure that
the telephone company has activated your service.
•
The telephone receives call information between the first and second ring. If
the caller hangs up or you answer before the second ring, the telephone may
not receive the call Identification information.
•
If you have Call Forwarding Service and your calls are forwarded, the
telephone will not receive the caller's information. Calls forwarded using a
call forwarding service are typically forwarded before completing the second
ring. To receive a caller's information, turn off the Call Forwarding feature.
Important Note
: Make sure you have followed all the instructions in this booklet. If you
continue to have problems, call Fanstel Customer Service at (480) 948-4928.
Limited Warranty
This warranty applies only to products purchased and used in the United States.
What Is Covered
?
Any defect in materials or workmanship.
For How Long
?
For one year from the date of purchase
What We Will Do
:
If we repair your product, we may use new or reconditioned
replacement parts. If we choose to replace your product, we may replace it with a new or
reconditioned one of the same or similar design. The repair or replacement product will be
warranted for either (a) 90 days or (b) the remainder of the original one year warranty
period, whichever is longer.
What We Ask You To Do
:
You must prepay all shipping and handling costs. We suggest you retain your original
packing material in the event you need to ship your product. When sending your product
for repair service, include your name, address, telephone number with area code, proof of
date of purchase, prepaid shipping and handling costs, and a description of the problem.
Send all of this to
:
Fanstel Corp. Attn: Warranty Repair
7466 E. Monte Cristo Ave.
