Fanvil A2, Product User Manual

Page 1: ... electronically or mechanically including but not limited to by way of photocopying recording information recording or through retrieval systems without the express written permission of Fanvil Technology Co Ltd Fanvil Technology Co Ltd reserves the right to revise this document and make changes at any time and without the obligation to notify any person and or entity of such revisions and or chan...

Page 2: ...uit boards z Do not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown z Avoid exposure the gateway to high temperature below 0 or high humidity Avoid wetting the unit with any liquid z Do not attempt to open it Non expert handling of the device could damage it Consult your authorized dealer for help or else ...

Page 3: ...duction of configuration 12 5 1 1 Ways to configure 12 5 1 2 Password Configuration 12 5 2 Setting via web browser 12 5 3 Configuration via WEB 13 5 3 1 BASIC 13 5 3 1 1 Status 13 5 3 1 2 Wizard 13 5 3 2 Network 15 5 3 2 1 WAN Config 15 5 3 2 2 LAN Config 17 5 3 2 3 Qos Config 18 5 3 2 4 Service Port 20 5 3 2 5 DHCP SERVER 21 5 3 2 6 NTP 22 5 3 3 VOIP 22 5 3 3 1 SIP Config 22 5 3 3 2 Stun Config 2...

Page 4: ...6 2 Firewall 41 5 3 6 3 NAT Config 42 5 3 6 4 VPN Config 44 5 3 7 Logout 45 6 APPENDIX 46 6 1 SPECIFICATION 46 6 1 1 HARDWARE 46 6 1 2 VOICE FEATURES 46 6 1 3 NETWORK FEATURES 46 6 1 4 MAINTENANCE AND MANAGEMENT 47 6 2 PARTICULARLY SUITABLE FOR A2 TWO PORT GATEWAY 47 6 3 COMMON PROBLEMS 47 ...

Page 5: ...ble 3 A power adapter NOTE if you use the non A2 two port gateway comes with a power adapter two port gateway may cause damage or other injury Specifications for the power adapter may different between the different shipment areas If the power adapter provided with the product can not be used locally please consult your local dealer 4 User manual ...

Page 6: ...S analog voice interfaces used for ordinary small business PBX or gateway PBX This site using the most advanced voice processing technologies such as advanced voice compression standards echo cancellation dynamic voice detection silence detection ensuring Quality of Service QoS and voice quality comparable to regular PSTN phone In addition A2 two port gateway also integrates a small router functio...

Page 7: ...etwork interface lights Indicator light WAN port connected to the network Flashing Data transfer LAN LAN network interface lights Indicator light LAN port connected to the network Flashing Data transfer 2 3 Connector description Name Meaning Description POWER Power switch Output 12VDC 500mA FXS1 FXS1 Interface Ordinary telephone connection or switch into the line FXS2 FXS2 Interface Ordinary telep...

Page 8: ...2 two port gateway with two network interface itself WAN port and LAN port you can use the Internet connection into the WAN port or LAN port Read the manual carefully of Safety before inserting the power ...

Page 9: ...o the Ethernet port in your workspace Since this gateway has router functionality whether you have a broadband router or not you can make direct network connect The following two figures are for your reference 2 as a broadband router Use this method if you have a single Ethernet port in your workspace with your desktop computer already connected to it First disconnect the Ethernet cable from the c...

Page 10: ...t gateway POWER jack 2 The AC adapter plug to an electrical outlet A2 two port gateway boot 3 At this point all of your lights except the POWER indicator will flash together After booting you will hear popping sounds and then the indicator light is lit according to your current configuration corresponding light If your light is not normal you need to further configure your network connection mode ...

Page 11: ...n two cases all the way is free for operation 2 Gateway transfer side and the establishment of phone A calls phone C gateway and then create a call hang up the phone A this time the gateway can also initiate the transfer 3 your VoIP traffic services providers need to support RFC3515 this feature to work correctly 4 2 Call hold z Call Hold and set aside During a call you can press FLASH FLASH butto...

Page 12: ...t level and general level User with root level can browse and set all configuration parameters while user with general level can set all configuration parameters except SIP 1 2 that some parameters can not be changed such as server address and port User will has different access level with different username and password z Default user with general level username guest password guest z Default use...

Page 13: ...N and LAN port including the connect mode of WAN port Static DHCP PPPoE MAC address the IP addresses of WAN port and LAN port ON or OFF of DHCP mode of LAN port Phone Number Shows the phone numbers provided by the SIP LINE 1 2 servers The last line shows the version number and issued date 5 3 1 2 Wizard Wizard Field Name Explanation ...

Page 14: ...ig the network and SIP default SIP1 simply also can browse too Click BACK can return to the last page Static IP Address Input the IP address distributed to you Netmask Input the Netmask distributed to you Gateway Input the Gateway address distributed to you DNS Domain Set DNS domain postfix When the domain which you input can not be parsed gateway will automatically add this domain to the end of t...

Page 15: ...oE MODE click NEXT can config the PPPoE account password and SIP default SIP1 simply also can browse too Click BACK can return to the last page Like Static IP MODE PPPoE Server It will be provided by ISP Username Input your ADSL account Password Input your ADSL password Notice Click Finish button after finished your setting gateway will save the setting automatically and reboot After reboot you ca...

Page 16: ...n from the DHCP server automatically need not to input this information artificially z PPPoE In this mode your must input your ADSL account and password You can also refer to 3 2 1 Network to quick set your network Obtain DNS server automatically Select it to use DHCP mode to get DNS address if you don t select it you will use static DNS server The default is selecting it If you use static mode yo...

Page 17: ...DHCP client to get IP in startup if system uses DHCP client to get IP in running status and network ID is also same as LAN s system will refuse to accept the IP to configure WAN So WAN s active IP will be 0 0 0 0 5 3 2 2 LAN Config LAN Config Field name explanation LAN IP Specify LAN static IP Netmask Specify LAN Netmask DHCP Service Select the DHCP server of LAN port or not After you modify the L...

Page 18: ...nformation is sent out from port 1 then transmitted to port 2 3and 4 In chart 2 red and blue indicate two different VLANs in the switch and port 1 and port 2 belong to red VLAN port 3 and port 4 belong to blue VLAN If a broadcast frame is sent out from port 1 switch will transmit it to port 2 the other port in the red VLAN and not transmit it to port3 and port 4 in blue VLAN By this means VLAN div...

Page 19: ... DiffServ Enable Select it or not to Enable or disable DiffServ DiffServ Value Set DiffServ value the common value is 0x00 Voice 802 1P Priority Specify 802 1P Priority of voice signal data package Data 802 1P Priority Set 802 1p of data VLAN Non VoIP data such as http telnet ping etc will use this value to set VLAN package Voice VLAN ID Set VLAN ID of voice signal data package Data VLAN ID Set 80...

Page 20: ...hen you set VLAN otherwise can t gain the IP in the VLAN and also can not dial with point to point 5 3 2 4 Service Port You can set the port of HTTP RTP by this page SERVICE PORT Field name explanation HTTP Port set web browse port the default is 80 port if you want to enhance system safety you d better change it into non 80 standard port Example The IP address is 192 168 1 70 and the port value i...

Page 21: ...device this table will show the IP and MAC address of this device Shows the DHCP Lease Table the unit of Lease time is Minute Lease Table Name Specify the name of the lease table Start IP Set the start IP address of the lease table End IP Set the end IP address of the lease table the network device connected to LAN port will get IP address ...

Page 22: ...ze of lease table can not be larger than the quantity of C network IP address We recommend you to use the default lease table and not modify it 2 If you modifies the DHCP lease table you need save the configuration and reboot 5 3 2 6 NTP Setting time zone and NTP Simple Network Time Protocol server according to your location you can also manually adjust date and time in this web page NTP Field nam...

Page 23: ...not or so show Unapplied Server Name Set the server name Server Address Input your SIP server address Server Port Set your SIP server port Account Name Input your SIP register account name Password Input your SIP register password Phone Number Input the phone number assigned by your VoIP service provider Phone will not register if there is no phone number configured Display Name Set the display na...

Page 24: ...ster time of the server requested is longer or shorter than gateway configured time the gateway will change automatically the time into the time recommended by the server and register again NAT Keep Alive Interval Set examining interval of the server default is 60 seconds User Agent Set the user agent if have the default is VoIP Phone 1 0 DTMF Mode Select DTMF sending mode there are three modes z ...

Page 25: ... incoming calls will be forwarded to the appointed phone z No answer If there is no answer incoming calls will be forwarded to the appointed phone z Always Incoming calls will be forwarded to the appoint phone directly The phone will Prompt the incoming while doing forward Forward Phone Number Appoint your forward phone number Server Type Select the special type of server which is encrypted or has...

Page 26: ... Proxy Support the special SIP server when phone receives the packets sent from server phone will use the source IP address not the address in via field Enable GRUU Set to support GRUU Enable Display name Quote Set to make quotation mark to display name as the phone sends out signal in order to be compatible with server 5 3 3 2 Stun Config In this web page you can config SIP STUN STUN By STUN serv...

Page 27: ... Enable Disable SIP STUN Notice SIP STUN is used to realize SIP penetration to NAT If your phone configures STUN Server IP and Port default is 3478 and enable SIP Stun you can use the ordinary SIP Server to realize penetration to NAT 5 3 3 3 DIAL PEER setting This functionality offers you more flexible dial rules you can refer to the following content to know how to use this dial rule When you wan...

Page 28: ... list of digits If user makes the above configuration after user dials 11 digit numbers started with from 135 to 139 the phone will send out 0 plus the dialed numbers automatically Use this phone you can realize dialing out via different lines without switch in web interface DIAL PEER Field name explanation Phone number There are two types of matching conditions one is full matching the other is p...

Page 29: ... It means that phone will replace the number with length and number appointed You can refer to the following examples of different alias application to know more how to use different aliases and this dial rule Call Mode Select different signal protocol SIP Suffix Set suffix this is optional config item It will show no suffix if you don t set it Delete Length Set delete length This is optional conf...

Page 30: ...ing your dialed number if your dialed number starts with your set phone number When you dial 8309 the SIP1 server will receive 07558309 You need set Phone Number Alias and Delete Length Phone number is XXXT and Alias is rep xxx If your dialed phone number starts with your set phone number the first digits same as your set phone number will be replaced by the alias number specified and New phone nu...

Page 31: ...anation Port Select Select port for setting First Codec The fist preferential DSP codec G 711A u G 726 32 G 729 Second Codec The second preferential DSP codec G 711A u G 726 32 G 729 Third Codec The third preferential DSP codec G 711A u G 726 32 G 729 Forth Codec The forth preferential DSP codec G 711A u G 726 32 G 729 CallerID Tx Mode Set the standard only supports sending DTMF CallerID of the PS...

Page 32: ...tline Call Transfer Call Waiting 3 Ways Call Black List and Limit List and so on Call Service Field name explanation Port Select Select port for setting Hotline Specify Hotline number If you set the number you can not dial any other numbers Warm line time Automatically after configuration hooks time to call the hotline number If configured to 0 the hook immediately after the call the hotline numbe...

Page 33: ... is 4 will be forbidden to dialed out DOT means matching any arbitrary number digit For example 6 expresses any number with prefix 6 will be forbidden to dial out If user wants to allow a number or a series of number incoming he may add the number s to the list as the white list rule the configuration rule is number for example 123456 or 1234xx Means any incoming number is forbidden except for 411...

Page 34: ...tone to keep dial the external number After finishing dialing phone will send the prefix and external number totally to the server For example there is a rule 9 xxxxxxxx in the digital map table After dialing 9 phone will send the secondary dial tone user may keep going dialing After finished phone will call the number which starts with 9 actually the number sent out is 9 digit with 9 Digital Map ...

Page 35: ...d 4 seconds after dialing ceases Notice End with Fixed Length Time out and Digital Map Table can be used simultaneously System will stop dialing and send number according to your set rules 5 3 5 Maintenance 5 3 5 1 Auto Provision Auto Provision Field name explanation Current Config Version Show the current config file s version Server Address Set FTP TFTP HTTP server IP address for auto update The...

Page 36: ...be written into log by some rules which administrator can configure This is a better way for log management 8 levels in debug information Level 0 emergency This is highest default debug info level You system can not work Level 1 alert Your system has deadly problem Level 2 critical Your system has serious problem Level 3 error The error will affect your system working Level 4 warning There are som...

Page 37: ...ve button all changes of configuration will be saved and be effective immediately Backup Config Right clicks on Right click here and select Save Target As then you will save the config file in txt format Clear Config User can restore factory default configuration and reboot the gateway If you login as Admin the gateway will reset all configurations and restore factory default if you login as Guest...

Page 38: ... config file The default name is the MAC of the gateway such as 000102030405 Notice You can modify the exported config file And you can also download config file which includes several modules that need to be imported For example you can download a config file just keep with SIP module After reboot other modules of system still use previous setting and are not lost Type Action type that system wan...

Page 39: ...he password Select the account and click the Modify to modify the selected account and click the Delete to delete the selected account It can add up to 5 users General user only can add the user whose level is General 5 3 5 6 Reboot If you modified some configurations which need the gateway s reboot to be effective you need click the Reboot then the gateway will reboot immediately Notice Before re...

Page 40: ...the IP address segments that access to the phone Set initial IP address in the Start IP column Set end IP address in the End IP column and click Add to add this IP segment You can also click Delete to delete the selected IP segment MMI Filter Select it or not to enable or disable MMI Filter Click Apply to make it effective Notice Do not set your visiting IP outside the MMI filter range otherwise y...

Page 41: ...horized access or access other networks set in rules for security Firewall is also called access list is a simple implementation of a Cisco like access list firewall It supports two access lists one for filtering input packets and the other for filtering output packets Each kind of list could be added 10 items We will give you an instance for your reference Field name explanation In access enable ...

Page 42: ... host 255 255 255 0 means point to a network which network ID is C type Des Port Range Set the filter Des Port range Click the Add button if you want to add a new output rule Then enable out access and click the Apply button So when devices execute to ping 192 168 1 118 system will deny the request to send ICMP request to 192 168 1 118 for the out access rule But if devices ping other devices whic...

Page 43: ...nable FTP ALG the default is enable PPTP ALG Select it enable PPTP ALG the default is enable Shows the NAT TCP mapping table Shows the NAT UDP mapping table Transfer Type Select the NAT mapping protocol style TCP or UDP Inside IP Set the IP address of device which is connected to LAN interface to do NAT mapping Inside Port Set the LAN port of the NAT mapping Outside Port Set the WAN port of the NA...

Page 44: ...network from public network That is to say you can set it to connect public networks in different areas into inner network via a special tunnel VPN Configuration Field name explanation VPN IP Shows the current VPN IP address Select UDP Tunnel VPN Tunnel or VPN L2TP You can choose only one for current state After you select it you d better save configuration and reboot your device ...

Page 45: ...TP Server VPN Password Set Password access to VPN L2TP Server VPN Server Addr Set VPN PPTP Server IP address VPN User Name Set User Name access to VPN PPTP Server VPN Password Set Password access to VPN PPTP Server 5 3 7 Logout Click Logout and you will exit web page If you want to enter it next time you need input user name and password again ...

Page 46: ...ubic Server Private server users can either account for inbound and outbound z Support call line automatically selected when the public can not connect the server when the server can automatically switch to the private call z DTMF Relay support SIP info DTMF Relay RFC2833 z SIP application SIP Call forward transfer blind attended hold waiting 3 way talking z Call control features Flexible dial map...

Page 47: ... Foreign joint ventures foreign enterprises in China offices representatives and agents etc z Foreign hotel which can be placed in the rooms and business center or leased z All levels of government in dealing with foreigners more departments such as foreign trade sector the CPAFFC sports units cultural units Foreign Experts Affairs the foreign affairs department etc z Schools and research institut...

Page 48: ...the front of the problem does not exist 2 Make sure that dial up software is properly installed and set 3 Sure to enter the correct user name and password 4 If it does not work after the success dial up make sure the IE browser s proxy server is set correctly 5 Please try to log multiple pages to confirm a Web server failure is not due 48 ...