Fanvil BW320, User Manual

Page 1: ...hether electronically or mechanically including but not limited to by way of photocopying recording information recording or through retrieval systems without the express written permission of Fanvil Technology Co Ltd Fanvil Technology Co Ltd reserves the right to revise this document and make changes at any time and without the obligation to notify any person and or entity of such revisions and o...

Page 2: ...cuit boards z Do not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown z Avoid exposure the phone to high temperature below 0 or high humidity Avoid wetting the unit with any liquid z Do not attempt to open it Non expert handling of the device could damage it Consult your authorized dealer for help or else i...

Page 3: ...3 3 2 THE HIGH LEVEL OPERATION 14 3 2 1 SMS function 14 3 2 2 Memo function 14 3 2 3 SpeedDial function 14 3 2 4 Realize Secondary Dial by Dialing for only one time 14 3 2 5 Phonebook prefix function 15 3 2 6 Function key 15 3 2 8 join call 16 3 2 9 redial unredial 16 3 2 10 click to dial 17 4 SETTING 17 4 1 INTRODUCTION OF CONFIGURATION 17 4 1 1 Ways to configure 17 4 1 2 Password Configuration 1...

Page 4: ...42 4 3 5 4 Update 42 4 3 5 5 Account Config 43 4 3 5 6 Reboot 44 4 3 6 Security 44 4 3 6 1 MMI Filter 44 4 3 6 2 Firewall 45 4 3 6 3 NAT Config 46 4 3 6 4 VPN Config 48 4 3 7 Logout 50 4 4 SETTINGS VIA PHONE S KEYBOARD 50 4 4 1 How to set via the phone s keyboard 50 4 4 2 Phone menu 51 5 APPENDIX 52 5 1 SPECIFICATION 52 5 1 1 Device specification 52 5 1 2 Voice Features 52 5 1 3 Network Features 5...

Page 5: ...nal phone allowing to place and receive calls and enjoy other features that traditional phone has but also it own many data services features which you could not expect from a traditional telephone This guide will help you easily use the various features and services available on your phone 1 2 Delivery Content Please check whether the delivery contains the following parts The base unit with displ...

Page 6: ...tkey to realize the various functions like DND SDial Memo Enter Next Del Save Quit Dial Edit Redial EDial etc Navigation Key In idle mode press DOWN key to check the phone setting parameters Such as network mode local IP and local Gateway IP address Press UP key to check the missed call log press LEFT key to check the incoming call log press the RIGHT key to browse the lines register status When y...

Page 7: ...ss this key in calling mode you can hear the other side and the other side can not hear you R send In the hook off hands free mode use the key to dial the last call number use this key to make a quick dial as soon as you select your desired number in phone book or callers In the idle state use the key to browse the outgoing call log Handfree Enter into hands free mode 1 4 Port for connecting POWER...

Page 8: ...st disconnect the Ethernet cable from the computer and attach it to the WAN port on the back of your phone Next use the Ethernet cable in the package to connect LAN port on the back of your phone to your desktop computer Your IP Phone now shares a network connection with your computer The following figure is for your reference Step 2 Connect the handset to the handset port by the handset cable in ...

Page 9: ...display the account information Press the Soft2 Edit key and press the Soft1 Del key to delete and input your PPPOE account number then press the Soft2 Save key to confirm With Saved displayed screen will jump to show the account information currently 5 Press the Soft3 Quit key to return to the previous menu then press the key the LCD screen will display 2 Password Then press the Soft2 Enter key t...

Page 10: ...ter Saved shown screen will jump to show DNS information 8 Press twice Soft3 Quit quitting With key pressed screen shows 1 Net Mode Press Soft2 Enter and press Soft2 Edit again and key screen shows Static with Soft2 Save pressed screen shows Saved and then shows the net mode currently 9 pressing Soft3 Quit four times MENU key Release key to quit to stand by status and pressing to show Static If sc...

Page 11: ...ringing If callee answers the call you can begin to talk and your phone will keep showing callee s number and counting time Just hang up to finish talk z Use hands free Press screen will show the currnet using line or you could use key to select after getting dialing tone you could begin to dial number After finishing it press and BW320 will send the number and call the number When you hear a ring...

Page 12: ... Close key to finish talk and phone will switch to the other call automatically Note it is no use to press to finish talk if there is only one current call 3 1 4 Transferring a call z Blind Transfer During talk press and then dial the number that you want to transfer to and press Phone will transfer the current call to the third party After finishing transfer the call you talk to will be hanged up...

Page 13: ...Missed call Press and screen displays Missed Call Press Soft2 Enter phone will show the number and time of missed call User can also use to browse the missed call records or press Soft2 Detail to check the details of this record then press Soft2 Dial again to change the current number Pressing Soft2 Dial will call this number directly if user don t modify the number If there is no missed call scre...

Page 14: ...an input if your phone s firmware version supports Korean PY if your phone s firmware version supports Chinese 3 2 2 Memo function Press soft3 Memo key in standby then Soft1 ADD key at this time user can configure the future date time in terms of Time format next press down key to input the memo content also can press to switch input method down key again to enter into reminder ring tone and down ...

Page 15: ...User can implement BLF PRESENCE MWI SPEED DIAL features by Memory Key z b Busy Lamp Field Based on Asterisk it can be used to check the status Idle ring busy of the pointed phones It is helpful to operator to know the status of the phone which he will switch to User can configure the BLF like 300 is rogatory number 1 means SIP1 of course user can configure as 2 SIP2 if don t use this simply says 3...

Page 16: ...t prefix in random in the case of no affecting current dialing rules 3 2 8 Join call When B is calling C A can join in the existing call by inputting an appointed prefix numbers plus B or C number if B or C also supports join call The following chart shows how to configure an appointed prefix in dial peer to have join call function 2 means appointed prefix code After making the above configuration...

Page 17: ...ll has different access level with different username and password z Default user with general level username guest password guest z Default user with root level username admin password admin The default password of phone screen menu is 123 4 2 Setting via web browser When this phone and PC are connected to network enter the IP address of the wan port in this phone as the URL e g http xxx xxx xxx ...

Page 18: ...mode of LAN port Phone Number Shows the phone numbers provided by the SIP LINE 1 2 servers The last line shows the version number and issued date 4 3 1 2 Wizard Wizard Field Name Explanation Please select the proper network mode according to the network condition BW320 provide three different network settings z Static If your ISP server provides you the static IP address please select this mode an...

Page 19: ...atically add this domain to the end of the domain which you inputted before and parse it again Primary DNS Input your primary DNS server address Alter DNS Input your standby DNS server address Display Name If user set the display name callee will show this display name Server Address Input your SIP server address Server Port Set your SIP server port User Name Input your SIP register account name P...

Page 20: ...ter reboot you can dial by the SIP account 4 3 1 3 Call Log You can look up all the outgoing calls through this page Call Log Field name explanation Start Time Display the start time of the outgoing call Last Time Display the conversation time of the outgoing call Called Number Display the account protocol line of the outgoing call 4 3 1 4 MMI SET MMI SET Field name explanation Language Set Set th...

Page 21: ...ask address MAC Address The current MAC address of the phone Current Gateway The current Gateway IP address Get MAC Time Shows the time of getting MAC address Please select the proper network mode according to the network condition BW320 provide three different network settings z Static If your ISP server provides you the static IP address please select this mode then finish Static Mode setting If...

Page 22: ...it again Primary DNS Input your primary DNS server address Alter DNS Input your standby DNS server address If you uses PPPoE mode you need to make the above setting PPPoE Server It will be provided by ISP Username Input your ADSL account Password Input your ADSL password Notice 1 Click Apply button after finishe your setting IP Phone will save the setting automatically and new setting will take ef...

Page 23: ...NAT or not Bridge Mode Select Bridge Mode or not If you select Bridge Mode the phone will no longer set IP address for LAN physical port LAN and WAN will join in the same network Click Apply the phone will reboot Notice If you choose the bridge mode the LAN configuration will be disabled 4 3 2 3 Qos Config The VOIP phone support 802 1Q P protocol and DiffServ configuration VLAN functionality can u...

Page 24: ...s after using VLAN both VoIP packets and other data packets will use the voice VLAN ID tag differentiated means after using VLAN VoIP signal and voice packets will add voice VLAN ID and other data packets will add data VLAN ID data untaged means after using VLAN only VoIP packets will add voice VLAN ID Other data packets will not use VLAN DiffServ Enable Select it or not to Enable or disable DiffS...

Page 25: ...Service Port You can set the port of telnet HTTP RTP by this page SERVICE PORT Field name explanation HTTP Port set web browse port the default is 80 port if you want to enhance system safety you d better change it into non 80 standard port Example The IP address is 192 168 1 70 and the port value is 8090 the accessing address is http 192 168 1 70 8090 Telnet Port Set Telnet Port the default is 23...

Page 26: ...d End IP by DHCP Netmask Set the Netmask of the lease table Gateway Set the Gateway of the lease table Lease Time Set the Lease Time of the lease table DNS Set the default DNS server IP of the lease table Click the Add button to submit and add this lease table Select name of lease table click the Delete button will delete the selected lease table from DHCP lease table DNS Relay Select DNS Relay th...

Page 27: ...our location Time Out Set the time out the default is 60 seconds 12 Hours Systems Swich the time mechanism between 12 hours and 24 hours Default is 24 hours mode SNTP Select the SNTP and click Apply to make the SNTP Times effective Enable Daylight Enable daylight saving time Time shift minutes Setup the variety length Month Setup stat and end month Week Setup start and end week Day Setup start and...

Page 28: ...28 Notice You need specify the above all items 4 3 3 VOIP 4 3 3 1 SIP Config Set your SIP server in the following interface ...

Page 29: ...istered server and proxy server IP address Enable Register Start to register or not by selecting it or not Register Expire Time Set expire time of SIP server register default is 60 seconds If the register time of the server requested is longer or shorter than the expire time set the phone will change automatically the time into the time recommended by the server and register again NAT Keep Alive I...

Page 30: ... same version as you select For example if the server is CISCO5300 you need to change to RFC2543 else phone may not cancel call normally System uses RFC3261 as default Transport Protocol Set transport protocols TCP or UDP RFC Privacy Edition Set Anonymous call out safely Support RFC3323and RFC3325 Subscribe Expire Time Set the interval of Subscribe Enable DNS SRV Support DNS looking up with _sip u...

Page 31: ...ice Mail Text Specify the voice mail s name Echo Test Number Set echo test number If IAX2 server supports echo test and echo test number is non numeric system could set an echo test number to replace the echo test text So user can dial the numeric number to test echo voice test This function is provided with server to make endpoint to test whether endpoint could talk through server normally Echo T...

Page 32: ...and being called in private network STUN Field name explanation STUN NAT Transverse Shows STUN NAT Transverse estimation true means STUN can penetrate NAT while False means not STUN Server Addr Set your SIP STUN Server IP address STUN Server Port Set your SIP STUN Server Port STUN Effect Time Set STUN Effective Time If NAT server finds that a NAT mapping is idle after time out it will release the ...

Page 33: ...you need dial an area code 010 before local phone number but you can also dial number 1 instead of 010 after we make a setting according to this dial rule For example you want to dial 01062213123 but you need dial only 162213123 to realize your long distance call after you make this setting To save the memory and avoid abundant input of user add the follow fuctions 1 x Match any single digit that ...

Page 34: ...SIP2 line you need input 255 255 255 255 or 0 0 0 2 in it Port Set the Signal port the default is 5060 for SIP Alias Set alias This is optional config item If you don t set Alias it will show no alias Note There are four types of aliases 1 add xxx it means that you need dial xxx in front of phone number which will reduce dialing number length 2 all xxx it means that xxx will replace some phone num...

Page 35: ...he rule of 2T means user need to dial the number with prefix 2 if he want to dial via IAX2 server Examples of different alias application Set by web explanation example You need set phone number Destination Alias and Delete Length Phone number is XXXT Destination is 255 255 255 255 and Alias is del This means any phone No that starts with your set phone number will be sent via SIP2 line after the ...

Page 36: ...en you dial 147 the SIP1 server will receive 1470011 4 3 4 Phone 4 3 4 1 DSP Config In this page you can configure voice codec input output volume and so on DSP Configuration Field name explanation First Codec The fist preferential DSP codec G 711A u G 722 G 723 G 729 Second Codec The second preferential DSP codec G 711A u G 722 G 723 G 729 Third Codec The third preferential DSP codec G 711A u G 7...

Page 37: ...line number If you set the number you can not dial any other numbers No Answer Time Specify No Answer Time P2P IP Prefix Set Prefix in peer to peer IP call For example what you want to dial is 192 168 1 119 If you define P2P IP Prefix as 192 168 1 you dial only 119 to reach 192 168 1 119 Default is If there is no Set it means to disable dialing IP Remote Record No Set Remote Record number Via dial...

Page 38: ...an not dial out any phone number whose prefix is 001 x and are wildcard x means matching any single digit for example 4xxx expresses any number with prefix 4 which length is 4 will be forbidden to dialed out means matching any arbitrary number digit for example 6 expresses any number with prefix 6 will be forbidden to dialed out Notice Black List and Limit List can record at most10 items respectiv...

Page 39: ...econds in length n is mandatory and can have a value of 0 to 9 seconds Tn must be the last 2 characters of a dial plan If Tn is not specified it is assumed to be T0 by default on all dial plans 1 8 xxx Cause extensions 1000 8999 to be dialed immediately 9xxxxxxx Cause 8 digit numbers started with 9 to be dialed immediately 911 Cause 911 to be dialed immediately after it is entered 99T4 Cause 99 to...

Page 40: ...e number Ring Type Shows the ring type of the incoming call Click Modify to change the selected information and click the Delete to delete the selected record Notice the maximum capability of the phonebook is 500 items 4 3 5 Maintenance 4 3 5 1 Auto Provision Auto Provision Field name explanation Current Config Show the current config file s version ...

Page 41: ...them based on priority and type Then these messages will be written into log by some rules which administrator can configure This is a better way for log management 8 levels in debug information Level 0 emergency This is highest default debug info level You system can not work Level 1 alert Your system has deadly problem Level 2 critical Your system has serious problem Level 3 error The error will...

Page 42: ...y default configuration and reboot the phone If you login as Admin the phone will reset all configurations and restore factory default if you login as Guest the phone will reset all configurations except for VoIP accounts SIP1 2 and IAX2 and version number 4 3 5 4 Update You can update your configuration with your config file in this web page Update Field name explanation Web Update Click the brow...

Page 43: ...load a config file just keep with SIP module After reboot other modules of system still use previous setting and are not lost Type Action type that system want to execute 1 Application update download system update file 2 Config file export Upload the config file to FTP TFTP server name and save it 3 Config fie import Download the config file to phone from FTP TFTP server The configuration will be...

Page 44: ...the selected account General user only can add the user whose level is General 4 3 5 6 Reboot If you modified some configurations which need the phone s reboot to be effective you need click the Reboot then the phone will reboot immediately Notice Before reboot you need confirm that you have saved all configurations 4 3 6 Security 4 3 6 1 MMI Filter MMI Filter User could make some device own IP wh...

Page 45: ...Internet users from accessing private networks connected to the Internet input rule or prevent unauthorized private network devices from accessing the Internet output rule Firewall supports two types of rules input_access rule and output_access rule Each type supports at most 10 items Through this web page you could set up and enable disable firewall with input output rules System could prevent un...

Page 46: ... 255 255 means just point to one host 255 255 255 0 means point to a network which network ID is C type Des Mask Set the destination address mask For example 255 255 255 255 means just point to one host 255 255 255 0 means point to a network which network ID is C type Click the Add button if you want to add a new output rule Then enable out_access and click the Apply button So when devices execute...

Page 47: ...the corresponding isolation method according to different demands We can provide the different security level protection in terms of the different resources by building a DMZ region which can provide the network level protection for the equipments environment reduce the risk which is caused by providing service to distrust customer and is the best position to put public information The following c...

Page 48: ...ton to delete the selected mapping table Shows the outside WAN port IP address and the inside LAN port IP address Outside IP Set the outside Wan port IP address of DMZ Inside IP Set the inside LAN port IP address of DMZ Click the Add button to add new table click the Delete button to delete the selected mapping table Notice 10M 100M adaptive means the network card and other equipment physical cons...

Page 49: ...N IP Shows the current VPN IP address Select UDP Tunnel VPN Tunnel or VPN L2TP You can choose only one for current state After you select it you d better save configuration and reboot your phone Enable VPN Select it or not to enable or disable VPN ...

Page 50: ...t Click Logout and you will exit web page If you want to enter it next time you need input user name and password again 4 4 Settings via phone s keyboard 4 4 1 How to set via the phone s keyboard User can do browse modify or cancel via screen menu by using and Soft1 Soft2 Soft3 z Use and Soft1 to select the sub menu z Use to adjust screen brightness and contrast ring volume and voice volume z Use ...

Page 51: ...51 4 4 2 Phone menu Phone main menu ...

Page 52: ...P lines Can connect to SIP1 and SIP2 server at the same time z DTMF SIP info DTMF Relay RFC2833 z SIP application support Call forward transfer holding waiting 3 way talking paging and intercom pickup join call redial unredial push to talk click to dial call park z Call control features Flexible dial map support hotline empty calling no reject server black list for reject authenticated call no dis...

Page 53: ...n update firmware by post mode z Supports different levels of administration z Support Boot Monitor z Can upgrade firmware through boot monitor z access with different authority z support auto provisioning upgrade firmware or configuration file z Can config through Web Keypad Telnet z Can upgrade firmware and configuration file through HTTP FTP TFTP z Support syslog 5 2 Digit character map table B...