Fanvil C56, User Manual

Page 1: ...er electronically or mechanically including but not limited to by way of photocopying recording information recording or through retrieval systems without the express written permission of Fanvil Technology Co Ltd Fanvil Technology Co Ltd reserves the right to revise this document and make changes at any time and without the obligation to notify any person and or entity of such revisions and or ch...

Page 2: ...10 3 1 2 Making a call 10 3 1 3 Ending a call 11 3 1 4 Transferring a call 11 3 1 5 Calling Hold and 3 ways call 11 3 1 6 Callers 11 3 2 The high level operation 12 3 2 1 Special Keys 12 3 2 2 redial unredial 13 3 2 3 Click to dial 13 4 Setting 14 4 1 Setting methods 14 4 2 Setting via Web Browse 14 4 3 Configuration via WEB 15 4 3 1 BASIC 15 4 3 2 Network 18 4 3 3 VOIP 23 4 3 4 Phone 32 4 3 5 FUN...

Page 3: ...ircuit boards Do not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown Avoid exposure the phone to high temperature below 0 or high humidity Avoid wetting the unit with any liquid Do not attempt to open it Non expert handling of the device could damage it Consult your authorized dealer for help or else it ma...

Page 4: ...ame Function Description History In idle pickup calling mode press the Callers key to Check the Income Outgoing Missed calls records Press this key again will return to idle mode LED LED blinks to remind user new voicemail System Information In idle mode press the Sysinfo key to check the phone setting parameters Such as local phone number local IP and local Gateway IP address Confirm Use the Ente...

Page 5: ...Connect it to PC WAN Network port Connect it to Network The phone has two Network ports The WAN port and the LAN port Before you connect the power source please carefully read Safety Notices of this user manual 2 Initial connecting and Setting 2 1 Connect the phone Step 1 Connect the IP Phone to the corporate IP telephony network Before you connect the phone to the network please check if your net...

Page 6: ... workspace Step 4 push the on off switch on the back of the phone to the on side then the phone s LCD screen displays WAIT LOGON Later a ready screen typically displays the date time and current network mode If your LCD screen displays different information from the above you need refer to the next section Initial setting to set your network online mode If your VoIP phone registers into corporate ...

Page 7: ... confirm it by the Enter key your phone network connection mode will switch into PPPoE mode Prepare your PPPoE account name and password 2 Press the OK key the LCD screen will display INPUT PASSWORD 3 Input the password default value is 123 and press the ENTER key the LCD screen will display NETWORK 4 Press the key and LCD screen will display WAN press the key enter it by the key the LCD screen wi...

Page 8: ...ult Gateway Router and DNS You can ask your VoIP service provider for those parameters 2 Press the key the LCD screen will display INPUT PASSWORD 3 Input password default is 123 then press the key the LCD screen will display NETWORK 4 Press the key and the LCD screen will display LAN Press the key then the key the LCD screen will display STATIC NET 5 Press the key the LCD screen will display IP Pr...

Page 9: ...ss the key for four times and press the key till the LCD Screen displays SYSTEM 11 Press the key the LCD screen will display save then press the key again the LCD screen will display ARE YOU SURE 12 Press the key this phone will display SAVING NOW then return to display SAVE 13 Press the key twice to exit the menu and then press the numeric key 1 till the LCD screen displays ARE YOU SURE Press the...

Page 10: ...en input the phone number and end by the button When you hear long ring du du from handset and the LCD screen display CALLING the call is through Hang up the handset to end the call Use hands free Press the button and the LCD screen will display PLEASE DIAL and you will hear dialing tone at the same time then input the phone number and end by the button When you hear long ring du du and the LCD sc...

Page 11: ... and 3 ways call There are two modes to enjoy hold function 1 Press the key during a call and the call will be on hold While a call is on hold you can establish another call by dialing your desired number and confirm it by the button Pressing the key again you will resume the first call By using hold function you can talk with only one party the other party who is on hold can t talk with you If yo...

Page 12: ... call the LCD will display LIST IS EMPTY Dialed calls Press the key and then the key till the LCD screen display OUTGOING Press key the LCD screen will display the phone number and sequence number of the dialed call You can press the key to dial this phone number or press the key to browse all record of the dialed calls If there is on one dialed calls the LCD will display LIST IS EMPTY 3 2 The hig...

Page 13: ...l B automatically If at this time A is occupied temporarily and unwilling to contact B A also can cancel the redial function by dialing an appointed prefix plus B s number before making the redial function 3 is appointed prefix code After making the above configuration A can dial 3 plus B s phone number to make the redial function 4 is appointed prefix code After configuration A can dial 4 to canc...

Page 14: ...nter the IP address you will see the following web interface This phone provides different two privileges for different users to set it The two privileges are guest and administrator respectively In guest privilege user can see but not modify Register Proxy Sever Addresses and ports of SIP advance SIP and Iax2 In administrator privilege user can see and modify all setting parameters Default value ...

Page 15: ...n information on WAN and LAN port including the connect mode of WAN port Static DHCP PPPoE MAC address the IP address of WAN port and LAN port ON or OFF of DHCP mode of LAN port Accounts Shows the phone numbers provided by the SIP LINE 1 2 servers The last line shows the version number and issued date 4 3 1 2 Wizard ...

Page 16: ...rowse them too Click BACK can return to the last page IP Address Input the IP address distributed to you Subnet Mask Input the Subnet Mask distributed to you IP Gateway Input the Gateway address distributed to you DNS Domain Set DNS domain postfix When the domain which you inputted can not be parsed phone will automatically add this domain to the end of the domain which you inputted before and par...

Page 17: ...account password and SIP default SIP1 You can browse it too Click BACK to return to the last page Like Static IP MODE Server Names It will be provided by ISP User Input your ADSL account Password Input your ADSL password Notice Click Finish button after finish your setting IP Phone will save the setting automatically and reboot After reboot you can dial by the SIP account 4 3 1 3 Call Log You can ...

Page 18: ...he current MAC address of the phone Current IP Gateway The current Gateway IP address MAC Timestamp Shows the time of getting MAC address Please select the proper network mode according to the network condition FV6030 provide three different network settings Static If your ISP server provides you the static IP address please select this mode and then finish Static Mode setting If you don t know ab...

Page 19: ...t your primary DNS server address Secondary DNS Input your Secondary DNS server address If you uses PPPoE mode you need to make the above setting Server Name It will be provided by ISP User Input your ADSL account Password Input your ADSL password Notice 1 Click Apply button after finish your setting IP Phone will save the setting automatically and new setting will take effect 2 If you modify IP a...

Page 20: ...blue VLAN By this means VLAN divide the broadcast domain viare stricting the range of broadcast frame transmition Note chart 2 use red and blue to identify the different VLAN but in practice VLAN uses different VLAN IDs to identify QoS Configuration Field name explanation Enable LLDP Enable LLDP by selecting it Packet Interval The time interval of sending LLDP Packet Enable Learning Function After...

Page 21: ... the Port VLAN ID different from WAN ID the range of the value is 0 4095 4 3 2 3 Service Port You can set the port of telnet HTTP RTP by this page SERVICE PORT Field name explanation HTTP Port set web browse port the default is 80 port if you want to enhance system safety you d better change it into non 80 standard port Example The IP address is 192 168 1 70 and the port value is 8090 the accessin...

Page 22: ...me explanation Enable SNTP Enable SNTP by selecting it Enable DHCP Time Enable DHCP Time by selecting it then the phone will automatically synchronize the standard time Primary Server Set SNTP Primary Server IP address Secondary Server Set SNTP Secondary Server IP address Timezone Select the Time zone according to your location Resync Period Set the Resync Period the default is 60 seconds 12 Hour ...

Page 23: ...23 Minute Setup start and end minutes Notice You need specify the above all items 4 3 3 VOIP 4 3 3 1 SIP Config Set your SIP server in the following interface ...

Page 24: ...show Unapplied Server Name Set the server name Server Address Input your SIP server address Server Port Set your SIP server port Authentication User Input your SIP registered account name AuthenticationPassword Input your SIP registered password SIP User Input the phone number assigned by your VoIP service provider Phone will not register if there is no phone number configured Display Name Set the...

Page 25: ...the appointed phone after a specific Always Incoming calls will be forwarded to the appoint phone immediately The phone will prompt the incoming while doing forward Forward Number Specify the number you want to forward No Ans Fwd Wait Time Specify the No Answer Forward Delay Time if the Forward Type is No answer incoming calls will be forwarded after the no answer forward wait time Transfer Timeou...

Page 26: ... immediately When there are calls to the extension the server will always forward it to the set number automatically And the IP phone will not show the record in the call history anymore Always CFwd Off Code Set the Always CFW Off Code when you choose to disable the always forward function on your phone it will send message to the server and the server will turn off the function immediately Busy C...

Page 27: ...e unique requirements or call flows RFC Protocol Edition Select SIP protocol version to adapt for the SIP server which uses the same version as you select For example if the server is CISCO5300 you need to change to RFC 2543 else phone may not cancel call normally System uses RFC3261 as default Transport Protocol Set transport protocols TCP or UDP Anonymous Call Edition Set Anonymous call out safe...

Page 28: ...ment will become effective in all sip lines Enable Group Enable Group by selecting it then the phone enable the sip group backup function Notice the deployment will become effective in all sip lines Registration Failure Retry Time Specify the registration failure retry time if the phone register failed the phone will register again after registration failure retry time Notice the deployment will b...

Page 29: ...P STUN Notice SIP STUN is used to realize SIP penetration to NAT If your phone configures STUN Server IP and Port default is 3478 and enable SIP Stun you can use the ordinary SIP Server to realize penetration to NAT 4 3 3 3 DIAL PEER setting This functionality offers you more flexible dial rule you can refer to the following content to know how to use this dial rule When you want to dial an IP add...

Page 30: ...wo types of matching conditions one is full matching the other is prefix matching In the Full matching you need input your desired phone number in this blank and then you need dial the phone number to realize calling to what the phone number is mapped In the prefix matching you need input your desired prefix number and T then dial the prefix and a phone number to realize calling to what your prefi...

Page 31: ...b explanation example You need set phone number Destination Alias and Delete Length Phone number is XXXT Destination is 255 255 255 255 0 0 0 2 and Alias is del This means any phone No that starts with your set phone number will be sent via SIP2 line after the first several digits of your dialed phone number are deleted according to delete length If you dial 93333 the SIP2 server will receive 3333...

Page 32: ...e fifth preferential DSP codec G 711A u G 722 G 723 G 729 Sixth codec The sixth preferential DSP codec G 711A u G 722 G 723 G 729 Handset Input Volume Specify Input MIC Volume grade Speakerphone Volume Specify Hands free Volume grade G729 Payload Length Set G729 Payload Length Onhook Time Specify the least reflection time of Hand down the default is 200ms Default Ring Type Select Ring Type Handset...

Page 33: ...33 4 3 4 2 FEATURE In this web page you can configure Hotline Call Transfer Call Waiting 3 Ways Call Black List white list Limit List and so on ...

Page 34: ...om tone Enable Intercom Barge Enable Intercom Barge by selecting it the phone auto answers the intercom call during a call If the current call is intercom call the phone will reject the second intercom call Turn Off Power Light Enable Turn Off Power Light by selecting it DND Return Code Specify DND Return code Busy Return Code Specify Busy Return Code Reject Return Code Specify Reject Return Code ...

Page 35: ...ixed Length xx to Send Specify the Fixed Length of phone ending with Send after xx second Set the timeout of the last dial digit The call will be sent after timeout Press to Do Blind Transfer Enable Blind Transfer OnHook when executing Blind Transfer End with press after inputting the number that you want to transfer the phone will transfer the current call to the third party Blind Transfer OnHook...

Page 36: ...he name corresponding to the phone number Office Number Shows the phone number Ring Type Shows the ring type of the incoming call Notice the maximum capability of the phonebook is 500 items you can select many or a contact to add to group and add to blacklist and delete many or a contact and delete all contacts Add Contact Name Shows the name corresponding to the phone number Office Number Shows t...

Page 37: ...ew blacklist the delete button for deleting one item the delete all button for deleting all items If user does not want to answer some phone calls add these phone numbers to the Black List and these calls will be rejected x and are wildcard x means matching any single digit for example 4xxx expresses any number with prefix 4 which length is 4 will be forbidden to be responded DOT means matching an...

Page 38: ...eans the key hasn t been set for any functions 1 Set the type as Memory Key When the type is memory key you can input number in value input and phone will call the inputted number as pressing DSS key 2 Set the type as Key Event You can set these keys as Key Event and the subtype have many options Choose one and it will have corresponding function None MWI DND Do Not Disable Hold Transfer Phone Boo...

Page 39: ...to Provision Setting Current Config Version Show the current config file s version If the version of the configuration downloaded is higher than the version of the running configurations the auto provision would upgrade or stop here If the endpoints confirm the configuration by Digest method the endpoints wouldn t upgrade configuration unless the configuration in the server is different with the r...

Page 40: ...one Flash Settings Server Address Set FTP TFTP HTTP server IP address for auto update The address can be IP address or Domain name with subdirectory Protocol Type Specify the Protocol type FTP TFTP or HTTP Config File Name Set configuration file s name which need to update System will use MAC as config file name if config file name keep blank For example 000102030405 Update Interval Specify update...

Page 41: ...R log SIP Log Level Set the level of SIP log IAX2 Log Level Set the level of IAX2 log Enable Syslog Select it or not to enable or disable syslog Web Capture Start Click the start button when you need capture the WAN packet stream of the phone then open or save the file as the interface Stop Click the end button to stop capturing the packet stream 4 3 5 3 Config Setting ...

Page 42: ...ton find out the config file saved before or provided by manufacturer download it to the phone directly press Update to save You can also update downloaded update file logo picture ring mmiset file by web Server Address Set the FTP TFTP server address for download upload The address can be IP address or Domain name with subdirectory User Set the FTP server Username for download upload Password Set...

Page 43: ...ffective after the phone is reset 4 Phone book export vcf csv xml Upload the phonebook file to FTP TFTP server name and save it 5 PhoneBook import vcf csv xml Download the phonebook file to phone from FTP TFTP server Protocol Select FTP TFTP server ...

Page 44: ...hone s key board The password is digit This table shows the current user existed User Set account user name User Level Set user level Root user has the right to modify configuration General can only read Password Set the password Confirm Confirm the password Select the account and click the Modify to modify the selected account and click the Delete to delete the selected account General user only ...

Page 45: ...I of the phone to config and manage the phone Field name explanation MMI Filter IP Table list Add or delete the IP address segments that access to the phone Set initial IP address in the Start IP column Set end IP address in the End IP column and click Add to add this IP segment You can also click Delete to delete the selected IP segment Enable Web Filter Select it or not to enable or disable MMI ...

Page 46: ...t packets and the other for filtering output packets Each kind of list could be added 10 items We will give you an instance for your reference Field name explanation Enable Input Rules Select it to Enable in_ access rule Enable Output Rules Select it to Enable out_ access rule Input Output Specify current adding rule by selecting input rule or output rule Deny Permit Specify current adding rule by...

Page 47: ... 1 118 for the out access rule But if devices ping other devices which network ID is 192 168 1 0 it will be normal Click the Delete button to delete the selected rule 4 3 7 Logout Click Logout and you will exit web page If you want to enter it next time you need input user name and password again 4 4 Settings via phone s keyboard 4 4 1 How to set via the phone s keyboard Press Menu Up Down Enter a...

Page 48: ... 2 lines SIP and IAX2 SIP 2 0 RFC3261 Codec G 711A u G 7231 high low G 729 G 722 G 726 Echo cancellation Support G 168 and hand free can support 96ms Support VAD CNG NAT transverse support STUN Supports full duplex SIP support SIP domain SIP authentication none basic MD5 DNS name of server peer to peer SIP support Pubic Private server user can through each server to calling in and out DTMF SIP inf...

Page 49: ...SL support VLAN Support Stun penetration Support DHCP get IP on WAN port Qos supports Diffserv support network tools contain ping trace route telnet client 5 1 4 Maintenance and Management The phone supports post mode can update firmware by post mode Supports different levels of administration Support Boot Monitor Can upgrade firmware through boot monitor access with different authority support au...

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