Fanvil G100S, User Manual

Page 1: ... 䭞 ޕ ᮷ᆇ G100S VoIP Gateway User Manual ...

Page 2: ... ޕ ᮷ᆇ Document VER Firmware VER Explanation Time V1 0 rc2 1 1136 Initial issue 20160808 V1 1 1 4 1505 Alter the router mode to LAN Port Fixed the functional parameters Add the shortcut keys note 20170908 ...

Page 3: ...sic Phone Operation 9 4 1 Call Transfer 9 4 2 Call Hold 9 4 3 Shortcut key 10 5 Web Configuration 11 5 1 Ways to Configure 11 5 2 Password Configuration 11 5 3 Browser Configuration 11 5 4 WEB Pages Function Explanation 12 5 4 1 Status 12 5 4 1 1 Overview 12 5 4 1 2 Routes 14 5 4 1 3 System Log 14 5 4 2 System 15 5 4 2 1 System 15 5 4 2 1 1 General Settings 15 5 4 2 1 2 Logging 15 5 4 2 1 3 Langua...

Page 4: ... 3 5 Check WAN 25 5 4 3 6 QoS 26 5 4 4 VoIP 27 5 4 4 1 Line1 Line2 27 5 4 4 2 Common 32 5 4 4 3 Dial Peer 33 5 4 4 4 Debug 33 5 4 5 Phone 34 5 4 5 1 Audio 34 5 4 5 2 Call Feature 35 5 4 5 3 Dial rules 37 5 4 5 3 1 Dial Rules 38 5 4 5 3 2 Digital Rule Table 38 5 4 6 Logout 39 6 Trouble Shooting 40 6 1 Reboot Device 40 6 2 Reset Device to Factory Default 40 6 3 Network Packets Capture 40 6 4 Common ...

Page 5: ...e on carpets or cushions It may cause fire or breakdown z Avoid exposure the device to high temperature or below 0䉝 or high humidity z Avoid wetting the unit with any liquid z Do not attempt to open it Non expert handling of the device could damage it Consult your authorized dealer for help or else it may cause fire electric shock and breakdown z Do not use harsh chemicals cleaning solvents or str...

Page 6: ... for ordinary home users Device Appearance Interface and Buttons Description Description Function RST Restore Default button When the device is working properly if you press this button with a sharp object such as a pencil until the CPU fast twinkling about 5 seconds Restore function will take effect after you release it POWER PORT Connecting to a power source LAN PORT Connecting to a computer or ...

Page 7: ...t off Indicator lights Description Function Power Light off Power is invalid on Power supply is normal SIP Registered Light off SIP is not registered twinkle SIP registration is failed on SIP registration is successful LAN Light off LAN port is not connected twinkle LAN port is transmitting data on LAN port connection is normal WAN Light off WAN port is not connected Twinkle WAN port is transmitti...

Page 8: ...de of the device is DHCP Connecting the Power Before proceeding with this step please make sure your power connector and electrical outlet for the agreement at the same time the voltage and current are also conform to what the device need a Put the DC port connect to the power port that on the back of the device b Put the AC adapter plug connect to an electrical outlet the device starts to boot c ...

Page 9: ...C start another call now you hang up the phone A the gateway still can initiate a transfer Only your network phone traffic service providers support the RFC3515 can this function work properly Call Hold a Call Hold and Set Aside During a conversation you can press FLASH button then enter the number to dial and the key to confirm You can keep your current call and build the third party at the same ...

Page 10: ...ation After the network related operation has been modified it will need to be restarted before it becomes effective z Reboot z 100 Switch to static IP mode z 101 Switch to DHCP mode z 102 Switch to PPPOE mode z 103 Switch to bridge mode z 104 Off to bridge mode z 111 Query IP of WAN port z 222 Read phone number z 50 Set IP of WAN port z 51 Set Gateway of WAN port z 52 Set DNS of WAN port z 53 Set...

Page 11: ... of the options while the Auto Provision option cannot be viewed under the user mode When a tip Please enter your password appeared on the device you enter different information will into different modes z User mode Username admin Password admin z Manager mode Username root Password admin Browser Configuration When the device and computer are connected to the network successfully you enter the dev...

Page 12: ...you boot phone next time In order to save your settings please click the Save button that belongs to configuration settings in the System after this process your device configuration will take effect immediately without reboot again Note LAN port IP address 192 168 10 1 WEB Pages Function Explanation Status Overview ...

Page 13: ...Info Displays the current memory status Network WAN Status Connection Type Displays the current networking way IP Address Displays the current IP address Subnet Mask Displays the current subnet mask Default Gateway Displays the default gateway Primary DNS Displays the primary DNS Line status Displays the current SIP line 1 2 registries number server and status DND Open this option any dial in call...

Page 14: ... With this function you can see the ARP table in the routes The hosts IP MAC information that had connected with the device recently will be stored in the ARP list System Log It displays activity information of the system ...

Page 15: ... Name Explanation General Settings Local Time Displays the current system time Hostname Name of the device similar to the computer name The default is VoIP you can modify it by yourself Timezone Set the time zone of the area where you are Logging ...

Page 16: ...f the external log server External Log server port Set the port of the external log server Log output level Set the level of log output Cron log level Set the level of Cron log Language In this page you can configure the language that the device currently uses Administration In this page you can modify the current user s password ...

Page 17: ...er candidates Set the NTP server candidates Backup Flash Firmware Name Explanation Backup Restore Backup Restore the current system configuration file or reset PandoraBox Squashfs only valid firmware Flash new firmware image Keep settings Preserving configuration that currently set If the option is not selected the ...

Page 18: ...evice configuration file Import config Select the profile you need then click import config txt It is set up Auto Provision Common Setting Name Explanation Configuration File Version Displays the version number of current system configuration file if the Terminal founds the CFG configuration file that has downloaded same with configuration file that are running the device will not run it Or if the...

Page 19: ...TFTP protocol need not configuration if you are using ftp protocol download mode here is no need to fill the default is the default user anonymous FTP Password Configures FTP server user s password Configuration File Name Configures the name of these configuration file need to upgrade if you use the automatic upgrade feature this project configuration is empty generally so our equipment will use i...

Page 20: ...tomatic login after rebooting the phone you will not be prompted to enter username and password but the correct username and password you entered before link to the ACS server INFORM Sending Period Check the system every 6 minutes by default Reboot Clicking the Execute Restart button the device will reboot Rebooting will not lost the saved configuration in the process of rebooting the network conn...

Page 21: ...our ISP server provides a fixed IP address you can select this mode After selecting you must fill in a static table Static IP address Subnet Mask Gateway DNS and other related information If you do not know this information contact your ISP provider or network administrator for assistance DHCP When you select this mode the network related information will be automatically obtained from the DHCP se...

Page 22: ...start after rebooting LAN Name Explanation Common Configuration IPv4 address Set the IP address to LAN por Default is 192 168 10 1 IPv4 netmask Set the netmask to LAN port Default is 255 255 255 0 DHCP Server Ignore interface Disable DHCP for this interface Start Set the IP address Start of DHCP Server Default is 100 192 168 10 100 Limit Set the IP address max of DHCP Server Default is 150 Leaseti...

Page 23: ... Specify an IP address the device will next transmit the data packets meet the requirements to this address Metric The maximum steps number send by packets MTU The maximum bytes number send by packets Diagnostics Diagnostics Ping Communication Test Enter the destination address which can be a legitimate IP address or a legitimate domain Click the Ping button the device will send a ping packet to d...

Page 24: ...on the device will send tracert packets to detect through which routes to arrive at the destination address and the test results will be displayed in the box below Network Detection Enter the destination address which can be a legitimate IP address or a legitimate domain Click Traceroute button the test results will be displayed in the box below ...

Page 25: ...og box Check WAN Name Explanation Enable Select on or off online detection Priority Level1 Select detection interface Health Monitor Interval Set the detection interval Health Monitor ICMP Host s Set the ICMP host type PING detection or DNS detection Health Monitor ICMP Timeout Set the ICMP host timeout Attempts Before WAN Failover Number of attempts before configuring failover ...

Page 26: ...group Calculate Overhead Set whether to enable the calculation of overhead functions for calculating packets reduce upload and download rates to avoid link saturation Half duplex Set whether to enable half duplex mode Download Speed Set download speed of the interface units kbit s Classification Rules Target Selects the target priority Source Host Selects a specific IP as the source host Destinati...

Page 27: ...he device will prefer to use the preceding rules VoIP Line1 Line2 Here you can configure the SIP server of SIP 1 and SIP 2 Name Explanation Status SIP registration status display if the registration is successful it will display Registered while not successful will display FAILED Settings Basic Settings Server Address Configures Your SIP registration server address supports these address in the fo...

Page 28: ...on parameters that be allowed to input the English alphabet Realm Configures SIP local domain name If the server does not require local domain SIP terminal is the specified domain local domain can be configured with the address or domain name that same with server To simplify user input users can do not enter the domain name the system will automatically get the server address to fill it as domain...

Page 29: ...ecial server type Server Name Names the server Forward Type Selects call forward mode Call Forward off by default z Off close call forward z Unconditional inbound calls will be forwarded to the specified number z Busy inbound calls will be forwarded to the specified number when the device is buys z No answer Inbound calls have not been answered after specified time will be forwarded to the assigne...

Page 30: ...he server responds every configured time Keep NAT Alive Configures automatic detection server Some servers prohibit the registration time is too short but there have not packet maintain the device terminal NAT actively to send you can open this function and set the interval to send this package is less than NAT duration of time Keep Authentication Enable Disable Keep Authentication System will tak...

Page 31: ...tomatically use the TCP transport protocol to guarantee the availability of transport SIP Version Configures the protocol version When the device needs to communicate with the gateway like CISCO5300 which uses SIP1 0 you need to configure this item into RFC2543 so it can communicate normally The default is RFC3261 Local Port Configures individual port of each line RFC Privacy Edition Configures wh...

Page 32: ...time it will close the map so you must send a packet out at intervals to ensure keep alive SIP Settings Registration Failure Retry Interval Configures how often the device initiate registration again after registration failure SIP Invite Restrict Whether match Invite field strictly If you selected this item the SIP message via field that the device received must begin with z9hG4k or the device wil...

Page 33: ... 䭞 ޕ ᮷ᆇ 33 41 Dial Peer Debug Name Explanation CM Log Level Configures the MGR Log Level SIP Log Level Configures the SIP Log Level ...

Page 34: ...6 32 G 729 Audio Codec 3 Type Selects DSP the third priority speech coding algorithm G 711A u G 726 32 G 729 Audio Codec 4 Type Selects DSP the fourth priority speech coding algorithm G 711A u G 726 32 G 729 MIC Gain Set the microphone volume level Handset volume Set the handset volume level Fax Type Set the fax type Caller ID Type Set the PSTN phones that only support transfering Caller ID under ...

Page 35: ...ance Set subscriber line interface circuit impedance the default is 600 ohms DTMF Payload Type Effective load of dual tone multifrequency Enable VND Silence detection if it is enabled VAD G 729 payload length cannot be set higher than 20ms Call Feature On this page you can set the hotline call transfer call waiting three way call black list Blocking list and so on ...

Page 36: ...lls the caller will be prompted that the other side gateway is unavailable your device can dial out without any effect Blocking Outgoing Call When it is enable the device will send buys tone and prompt you to hang up when you off hook and then dial Enable Three Way Call Enable three way call Enable Call Waiting Enable call waiting P2P IP Prefix Set point to point IP call prefix such as the other s...

Page 37: ...be forbidden dial in Blocking List Call limit set the number prefix form if 010 as configured number prefix you will hear busy tone and be prompted to hang up when you dial 010 so you cannot continue dial if 0 as configured number prefix you will cannot dial all numbers begin with 0 It supports x form that is match any one digit such as 4xx represents all three digit number begin with 4 will be fo...

Page 38: ...onds that is when the gateway received a number it will deem that you have finished dialing the number after you have not continue dialing a number in 5 seconds and it will dial the received number Digital Rule Table The following is user defined number receiving rule table z is defining the number range It can be a range can be separated by a comma it can also be a digit of list z x means can mat...

Page 39: ...nd out after 4 seconds z 9911x T4 means when you finish dialing a number begin with 9911 5 digits at least it will be sent out after 4 seconds z Other ways is unchanged Note Press to invoke dialing Use fixed length Invoke Calling after Timeout Digital Rules table can be used simultaneously as long as when you finish dialing a number the number satisfies any of these judgments the device will end r...

Page 40: ...tton for 3 5 seconds and then release The device will be rebooted into a clean factory default state Network Packets Capture Sometimes it is helpful to dump the network packets of the device for issue identification To get the packets dump of the device user needs to log in the device web portal open page Network Diagnostics and click Start in Network Packets Capture section A pop up message will ...

Page 41: ...ware is properly installed and set 3 Make sure you entered correct username and password 4 If you call successfully dial but cannot access the network please make sure if the IE browser s proxy server is set correctly 5 Please try to log more websites to confirm if it is because of a Web server failure Device could not register to a service provider 1 Please check if device is well connected to th...