49
10.5Common Trouble Cases
Table 18- Trouble Cases
Trouble Case
Solution
Device could not boot up
1. The device is connected through a power adapter, please
use the correct power supply
Device could not register to
a service provider
1. Please check whether the device is connected to the
network
2. If the network connection is good, please check your line
configuration again. If all configurations are correct, contact
your service provider for support, or follow the instructions in
"10.3 Network Data Capture" to get a registered network
packet and send it to the support mailbox to help analyze the
problem