Fanvil i16V, User Manual

Page 1: ...Software Version 2 4 0 Release Date 2019 03 04 User Manual i16V i32V ...

Page 2: ...3 WEB configuration 6 6 4 SIP Configurations 7 6 5 Door opening operation only for i32V Door Phone 7 7 Basic Function 9 7 1 Making Calls 9 7 2 Answering Calls 9 7 3 End of the Call 9 7 4 Auto Answering 10 7 5 DND 11 7 6 Call Waiting 12 8 Advanced Function 13 8 1 Intercom 13 8 2 MCAST 13 8 3 Hotspot 15 9 Web Configurations 17 9 1 Web Page Authentication 17 9 2 System Information 17 9 3 System Accou...

Page 3: ...18 EGS Setting Intercom Setting MCAST 41 9 19 EGS Setting Intercom Setting action URL 42 9 20 EGS Setting Intercom Setting Time Date 42 9 21 EGS Settings Trusted Certificates 43 9 22 EGS Settings Device Certificates 43 9 23 EGS Access 44 9 24 EGS Logs 46 9 25 Door Lock 48 9 26 Alert Security Settings 49 9 27 Function Key 52 10 Trouble Shooting 55 10 1 Get device system information 55 10 2 Reboot d...

Page 4: ...ing 18 Figure 16 Upgrade 19 Figure 17 Auto Provision 19 Figure 18 FDMS 22 Figure 19 Tools 22 Figure 20 Network Basic Setting 23 Figure 21 VPN 25 Figure 22 WEB Filter 27 Figure 23 WEB Filter Table 27 Figure 24 SIP Line Configuration 28 Figure 25 Network Basic 32 Figure 26 Line Basic Setting 32 Figure 27 EGS Setting 34 Figure 28 Audio Setting 37 Figure 29 Video Setting 39 Figure 30 Trusted Certifica...

Page 5: ...４ Figure 37 Hot Key Settings 52 Figure 38 Multicast Settings 53 Figure 39 Advanced Settings 54 ...

Page 6: ...e Configuration 29 Table 11 Line Basic Setting 32 Table 12 EGS Setting 34 Table 13 Audio Setting 37 Table 14 Video Setting 41 Table 15 MCAST parameters 41 Table 16 action URL 42 Table 17 Time Date 42 Table 19 EGS Logs Parameter 47 Table 20 Door Lock Parameter 48 Table 21 Alert Security Settings 50 Table 22 Function Key Settings 52 Table 23 Hot Key Settings 52 Table 24 Multicast Settings 53 Table 2...

Page 7: ...nstall the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown Avoid exposure the phone to high temperature or below 0 or high humidity Avoid wetting the unit with any liquid Do not attempt to open it Non expert handling of the device could damage it Consult your authorized dealer for help or else it may cause fire electr...

Page 8: ...P protocol They inherit Fanvil IP phones advantages like good stability and tele grade sound quality and perfectly compatible with all current SIP based main IP PBX soft switch IMS platforms such as Asterisk Broadsoft 3CX Elastix etc for quickly deploying and provision i32V integrates multiple door open methods like remote door opening password door opening RFID card opening and indoor opening wit...

Page 9: ...ich is also used for data transmission By attaching UPS system to POE switch the device can keep working at power outage just like traditional PSTN telephone which is powered by the telephone line For users who do not have POE equipment the traditional power adaptor should be used If the device is connected to a POE switch and power adapter at the same time the power adapter will be used in priori...

Page 10: ...dby mode long press the speed dial button for 10 seconds there will be a toot sound and the indicator light will flash 5 seconds Within 5 seconds press the speed dial button three times quickly to switch the network mode Network state in static or PPPoE mode will be switched to DHCP mode If the network is in DHCP mode it will switch to static IP 192 168 1 128 IP will be reported after successful s...

Page 11: ... reader area RFID card reader area supports IC card and ID card 6 2 Quick Setting Before proceeding with this step make sure your Internet broadband connection is working properly and complete the network hardware connection The default factory mode of i32V is DHCP and i16V is static IP address mode IP address can be viewed by In standby mode long presses the speed dial button for 10 seconds there...

Page 12: ...he IP address of the machine or use the IP scanning tool exe software to find the IP address of the device Login to the device s WEB page for configuration according to the IP address Configure the account user name server address and other parameters required for registration provided by the service provider on the WEB configuration page The above picture shows the device information founded by t...

Page 13: ...the device to the service provider with the server s address and user s authentication as stored in the configurations The SIP line configuration should be set via the WEB configuration page by entering the correct information such as phone number authentication name password SIP server address server port etc which are provided by the SIP server administrator WEB interface After login into the ph...

Page 14: ... administrator password to open the door in the case of door phone software exception can open the door through the super administrator card and super administrator password super administrator password is only limited to the device with a keyboard 8 Active URL control command opens the door The open URL is http user pwd host cgi bin ConfigManApp com Key F_LOCK code openCode A user and PWD are use...

Page 15: ... automatic answer and setting up the automatic answer time it will hear the ringing bell within the set time and automatically answer the call after timeout Cancel automatic answering When a call comes in you will hear the ringing bell and will not answer the phone over time 7 3 End of the Call You can hang up the call through the Release key you can set the function key as the Release key or turn...

Page 16: ...uto answer set mode and auto answer time and click submit Figure 7 Enable Auto Answer Auto Answer mode Disable Turn off the automatic answer function the device has a call ring will not time out to answer automatically Line1 Line 1 has an automatic call timeout Line2 Line 2 has an automatic call timeout Line1 and Line2 Line 1 and line 2 have an automatic call timeout Lines and IP Call Line and IP ...

Page 17: ...line respectively on off Turn on off all lines of the device without interruption by the following methods Web interface enter EGS Setting Features set the DND Mode to phone and Enable DND Figure 8 Set DND Option Turn on off the interruption free method for the specific line of the device as follows Web interface enter EGS Setting Features set the do not disturb type to Line enter Line SIP choose ...

Page 18: ...jected and a busy signal will be prompted Enable call waiting tone when you receive a new call on the line the device will beep Users can enable disable call waiting in the device interface and the web interface Web interface enter EGS Setting Features enable disable call waiting enable disable call waiting tone Figure 10 Call Waiting ...

Page 19: ... tone 8 2 MCAST This feature allows user to make some kind of broadcast call to people who are in multicast group User can configure a multicast DSS Key on the phone which allows user to send a Real Time Transport Protocol RTP stream to the pre configured multicast address without involving SIP signaling You can also configure the phone to receive an RTP stream from pre configured multicast listen...

Page 20: ...ter a specified time Priority The priority defined in the current call 1 is the highest priority and 10 is the lowest Enable Intercom barge into Mcast When enabled intercom insertion is allowed on multicast calls Enable Page Priority Regardless of which of the two multicast groups is called in first the device will receive the higher priority multicast first Name Listened multicast server name Hos...

Page 21: ...etwork you can choose multicast The type of monitoring on the server side and the client side must be the same for example when the device on the client side is selected for multicast the device on the SIP hotspot server side must also be set for multicast Monitor Address The multicast address used by the client and server when the monitoring type is multicast If broadcasting is used this address ...

Page 22: ...e device ACTS as a client and the extension number is increased from 1 the extension number can be viewed through the SIP hotspot page of the webpage Calling internal extension The hotspot server and client can dial each other through the extension number before Extension 1 dials extension 0 ...

Page 23: ...ogged in more than the specified number of times with a different user name it will be locked If a user name logs in more than a specified number of times on a different IP it is also locked 9 2 System Information User can get the system information of the device in this page including Model Hardware Version Software Version Uptime Last uptime MEMinfo System Time And summarization of network statu...

Page 24: ...Figure 15 System Setting On this page users with administrator privileges can view export or import the phone configuration or restore the phone to factory Settings Export Configurations Right click to select target save as that is to download the device s configuration file suffix txt note profile export requires administrator privileges Import Configurations Import the configuration file of Sett...

Page 25: ... the webpage After the upgrade the device will automatically restart and update to the new version Click select select the version and then click upgrade 9 6 System Auto Provision Webpage Login and go to System Auto provision Figure 17 Auto Provision Fanvil devices support SIP PnP DHCP options Static provision TR069 If all of the 4 methods are enabled the priority from high to low as below PNP DHC...

Page 26: ... unless it differs from the current configuration CPE Serial Number Serial number of the equipment Authentication Name Username for configuration server Used for FTP HTTP HTTPS If this is blank the phone will use anonymous Authentication Password Password for configuration server Used for FTP HTTP HTTPS Configuration File Encryption Key Encryption key for the configuration file General Configurati...

Page 27: ...uration File Name The configuration file name If it is empty phone will request the common file and device file which is named as its MAC address The file name could be a common name mac cfg input cfg The file format supports CFG TXT XML Protocol Type Transferring protocol type supports FTP TFTP HTTP and HTTPS Update Interval Configuration file update interval time As default it is 1 means phone w...

Page 28: ... information Settings Community Designations Name of equipment installation community Building a movie theater Name of equipment installation building room number Equipment installation room name 9 8 System Tools This page gives the user the tools to solve the problem Figure 19 Tools ...

Page 29: ...abled Fixed Time In the range of 0 24 h restart will be conducted at the setting point every day after the setting is completed Uptime Set the maximum length to 3 bits and restart at run time For other details please refer to 10 trouble shooting 9 9 Network Basic This page allows users to configure network connection types and parameters Figure 20 Network Basic Setting Table 9 Network Basic Settin...

Page 30: ...attention 1 After setting the parameters click submit to take effect 2 If you change the IP operation the web page will no longer respond at this time should be entered in the address bar new IP to connect to the device 3 f the system USES DHCP to obtain IP at start up and the network address of the DHCP Server is the same as the network address of the system LAN then after the system obtains the ...

Page 31: ... VPN is a technology to allow device to create a tunneling connection to a server and becomes part of the server s network The network transmission of the device may be routed through the VPN server For some users especially enterprise users a VPN connection might be required to be established before activate a line registration The device supports two VPN modes Layer 2 Transportation Protocol L2T...

Page 32: ...disable it Sometimes if the VPN connection does not establish immediately user may try to reboot the device and check if VPN connection established after reboot OpenVPN To establish an OpenVPN connection user should get the following authentication and configuration files from the OpenVPN hosting provider and name them as the following OpenVPN Configuration file client ovpn CA Root Certification c...

Page 33: ...work segments to add When deleting select the initial IP of the network segment to be deleted from the drop down menu and then click Delete to take effect Enable web page filtering configure enable disable web page access filtering Click the apply button to take effect Note if the device you are accessing is in the same network segment as the phone please do not configure the filter segment of the...

Page 34: ...28 9 12 Line SIP Figure 24 SIP Configure the service configuration for the wire on this page ...

Page 35: ...dress of outbound proxy server provided by the service provider Outbound proxy port Enter the outbound proxy port default is 5060 Realm Enter the SIP domain if requested by the service provider Codecs Settings Set the priority and availability of the codecs by adding or remove them from the list Advanced Settings Subscribe For Voice Message Enable the device to subscribe a voice message waiting no...

Page 36: ...ocess Enable Long Contact Allow more parameters in contact field per RFC 3840 Enable the Inactive Hold Active capture package SDP is inactive while the hold is sendrecv Active capture package has no response of 400 etc Hold the hair inactive After closing the grab packet you can see that the DSP is sendonly and the hold is sendrecv Use Quote in Display Name Whether to add quote in display name Spe...

Page 37: ...erval Set the keep alive packet transmitting interval Enable Session Timer Set the line to enable call ending by session timer refreshment The call session will be ended if there is not new session timer event update received after the timeout period Session Timeout Set the session timer timeout period Enable Rport Set the line to add rport in SIP headers Enable PRACK Set the line to support PRACK...

Page 38: ...ic IP and port as well as the type of NAT being used The equipment can then use this information to register itself to a SIP server so that it can make and receive calls while in a private network Figure 25 Network Basic Setting up SIP Global Configuration Figure 26 Line Basic Setting Table 11 Line Basic Setting Field Name Explanation ...

Page 39: ...Address STUN Server IP address Server Port STUN Server Port Default is 3478 Binding Period STUN blinding period STUN packets are sent at this interval to keep the NAT mapping active SIP Waiting Time Waiting time for SIP This will vary depending on the network 9 14 Line SIP Hotspot SIP hotspot is a simple and practical function It is simple to configure can realize the function of group vibration a...

Page 40: ...If the time is up the door would be locked automatically Initial Value is 5 seconds Enable Card Reader Enable or disable card reader for RFID cards Card Reader Working Mode Set ID card stats Normal This is the work mode after the slot card can to open the door Card Issuing This is the issuing mode after the slot card can to add ID cards Card Revoking This is the revoking mode after the slot card c...

Page 41: ...are 3 type of tone silent short beeps long beeps Remote Code Check Length The remote access code length would be restricted with it If the input access code length is matched with it system would check it immediately Initial Value is 4 Basic Settings Door Phone Intercom Phone DND Do Not Disturb DND might be disabled phone for all SIP lines or line for SIP individually But the outgoing calls will n...

Page 42: ... to use but the local exhalation will not be affected Voice Read IP Configure IP broadcasting press the key for 3 seconds in standby state the default value is enabled Block Out Settings Only for Door phone Add or delete blocked numbers enter the prefix of numbers which should not be dialed by the phone For example if 001 is entered the phone would not dial any number beginning with 001 X and x ar...

Page 43: ... range must be 96 127 Default Ring Type Configure the default ring tone If no special ringtone is set for the caller number the default ringtone will be used G 729AB Payload Length You can select the G 729AB Payload Length the options are 10ms 20ms 30ms 40ms 50ms 60ms G 722 Timestamps You can choose G 722 Timestamps for 160 20ms or 320 20ms G 723 1 Bit Rate You can choose G 723 1 Bit Rate of 5 3 k...

Page 44: ...om prompt sound Sound Select Opening prompting Can be set to default and voice prompt Closing prompting Can be set to default and voice prompt Issuing prompting Can be set to default and voice prompt Revoking prompting Can be set to default and voice prompt Open Failed prompting Can be set to default and voice prompt Sound Delete Sound Delete Upgraded ringtones are displayed in the delete list whi...

Page 45: ... of subcode streams and the number of uses Video Capture Local IRCUT Mode Auto IRCUT switches according to the actual ambient light level of the camera Synchronization The switching of the IRCUT is determined by the actual brightness of the IR lamp Day Night Mode Automatic automatically switches according to the DNC Threshold and the brightness of the actual environment where the camera is located...

Page 46: ...ple or objects clearly AutoFill Sensitivity In the environment changes in light and shade the higher the sensitivity the faster the video changes wide dynamic The wide dynamic is related to the optimization of the backlight scene When people are in the backlight condition it may be because the background is too bright and the person is a piece of black which is helpful for optimization after openi...

Page 47: ...ll the SDP package in the invite package is Sendrecv RTSP Over TCP The RTSP goes over the TCP protocol H 264 Payload Type Set the h 264 Payload type The range is between 96 and 127 The default is 117 Default Call Stream Optional main stream and substream Enable Onvif Enable the ONVIF feature and when enabled discover the device via the video recorder that supports ONVIF RTSP Information Main Strea...

Page 48: ...20190122 5c46debfbde37 pdf 9 20 EGS Setting Intercom Setting Time Date Users can configure the device s time Settings on this page Table 17 Time Date Field Name Explanation Network Time Server Settings Time Synchronized via SNTP Enable time sync through SNTP protocol Time Synchronized via DHCP Enable time sync through DHCP protocol Primary Time Server Set primary time server address Secondary Time...

Page 49: ...our End The DST end hour Manual Time Settings Manual Time Settings The time set by hand need to disable SNTP service first 9 21 EGS Settings Trusted Certificates The certificate management page uploads and deletes uploaded certificates Figure 30 Trusted Certificates 9 22 EGS Settings Device Certificates Select the device certificate as the default and custom certificate You can upload and delete u...

Page 50: ...44 Figure 31 Device Certificates 9 23 EGS Access ...

Page 51: ... RFID card number You can manually fill in the first 10 digits of the card number or select the existing card number e g 0004111806 Number User phone number Card State Enable or disable holder s RFID card Fwd Number Call forwarding number when above phone number is unavailable Department Card holder s department Access Code 1 When the door phone answers the call from the corresponding Number user ...

Page 52: ...per administrator card the device can open the door through the super management card when the device cannot open due to software processing error or configuration read failure When door phone is in normal working state swipe card issuing card would make door phone into the issuing state and then you can swipe a new card to add into the database when you swipe the issuing card again after cards ad...

Page 53: ...ime Access Name If the door was opened by swipe card or remote unlocking door the device would display remote access name Type Open type 1 Local 2 Remote 3 Card Note there are three kinds of card feedback results Temporary Card only added the card number without adding other rules Valid Card added access rules Illegal Card the card not added in the door phone database ...

Page 54: ...iggered when the door status and the door lock status are inconsistent Trigger mode When choosing the low level trigger closed trigger detect the input port low level closed trigger When choosing the high level trigger disconnected trigger detect the input port high level disconnected trigger Door Sensor Check Delay Door magnetic detection delay time setting Lock Status Door Close Open Door Status...

Page 55: ...line registration fails the door lock could be set to open automatically after the timeout period Line The Line could select line 1 line 2 all Door Lock The door lock could select lock 1 lock 2 all lock Waiting Time The door will be opened automatically when timeout unit second Network Connect Fail When the network connection fails the door lock could be set to be opened automatically after the ti...

Page 56: ...gh level disconnected trigger Alert message sends to server Set the Alert message send to server Output Settings Output Response Enable or disable Output Response Output Level When choosing the low level trigger NO normally open when meet the trigger condition trigger the NO port disconnected When choosing the high level trigger NO normally close when meet the trigger condition trigger the NO port...

Page 57: ...sable ringtones Trigger Message Format Send instructions on remote devices or servers ALERT set instructions if correct trigger the corresponding port output Call status trigger The port outputs a continuous time trigger type including the trigger condition For example the call triggers the output port and the output port will be in the call state and continue to respond 1 Talking 2 Talking and Ri...

Page 58: ...tification key Hot Key When the speed dial key set as Hot Key the device would dial preset telephone number This button can also be used to set the IP address you can press the speed dial button to directly make an IP call Figure 37 Hot Key Settings Table 23 Hot Key Settings Type Number Line Subtype Usage Hot Key Fill the called party s SIP account or The SIP account correspondi ng lines Speed Dia...

Page 59: ...e one to multiple which are in the multicast group simply and conveniently The DSS Key multicast web configuration for calling party is as follow Figure 38 Multicast Settings Table 24 Multicast Settings Type Number Subtype Usage Multica st Set the host IP address and port number they must be separated by a colon The IP address range is 224 0 0 0 to 239 255 255 255 and the port number is preferably...

Page 60: ...al Mode Select Number 1 call number 2 mode selection Main Secondary If the first number is not answered within the set time the second number will be automatically switched Day Night The system time is automatically detected during the call If it is daytime the first number is called otherwise the second number is called Call Switched Time Set number 1 to call number 2 time default 16 seconds Day ...

Page 61: ...tings will delete all configuration database and configuration files on the device and the device will be restored to the factory default state To restore the factory settings you need to log in to the webpage System Configuration and click Reset button the device will return to the factory default state 10 4 Network Packets Capture In order to obtain the data packet of the device the user needs t...

Page 62: ...connected to the Network interface instead of the Computer interface 2 Please check if the device has an IP address Check the system information If the IP address is Negotiating the device has not obtained an IP address Please check if the network configuration is correct 3 If the network connection is good please check your line configuration again If all configurations are correct contact your s...