Com.X Administrator Guide
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Field
Content
Routing mode
One of Include, Match or Start. Please see 3.12.2 for more
detail on FlexPath route types
Pattern
The DID pattern that this route will match
CID
The CID pattern that this route will match
Description
Custom description for this route
Transform
If specified, the originating call's DID will be transformed as
configured. Please see 3.12.11.8 for more detail on
transformations.
Destination
The routing destination. Please see 3.12.3 for more detail on
FlexPath destinations.
Table 24: FlexPath route configuration
3.12.8 Changing route priority in a FlexPath
Routes that have been added to a FlexPathFlexPath are processed in the order they
appear in the FlexPath. Once a route has matched in a FlexPath, other routes are
ignored. If no Match or Start routes match, Include routes match in the order they are
listed.
The priority of a route in a FlexPath's match list can be changed by selecting “Move
up” or “Move down” from the route's context menu.
3.12.9 Editing routes in a FlexPath
To edit a route in a FlexPath, select “Edit” from the route's context menu. Please see
3.12.7 for more detail on route configuration.
3.12.10 Deleting routes from a FlexPath
To delete a route from a FlexPath, select “Remove” from the route's context menu.
Note: Empty FlexPaths are valid. A port assigned to an empty FlexPath will not be
able to route calls.
3.12.11 FlexPath use cases
3.12.11.1 Class of service
Any source of a call in the system can be pre-processed using a FlexPath. This
allows class of service control on both outgoing and incoming calls.
Note: To block an extension from making calls, place it in an empty FlexPath (i.e. a
FlexPath with no routes.)
Note: To allow phones to only make internal calls and limit outbound calls to the
phonebook, create a FlexPath with only one route. The route should contain one
include mode with destination 'Internal'.
Note: Assigning analogue phones to class of service FlexPaths results in service
loss while apply is in progress. Assignment of SIP phones to FlexPaths can be
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