Farberware 190858914816, Manual

12

TROUBLESHOOTING

Problem

Cause

Solution

The 

appliance is 

not working

Appliance not plugged in

Wall outlet not energized

Malfunctioning appliance

Overheated motor

Insert the plug into the wall outlet

Check fuses and circuit breaker

Set the speed control knob to the 0 

position, unplug the appliance from 

the wall outlet and contact qualified 

personnel to check and repair the 

appliance

Set the speed control knob to the 0 

position, unplug the appliance from 

the wall outlet and allow the appliance 

to cool down for at least 20 minutes. 

Restart cycle

The head 

cannot be 

fully pushed 

down/cannot 

lock

Foreign item blocking the 

head/base hinge

Remove item from the hinge. 

If the problem persists, do not use 

the appliance and contact qualified 

personnel to check and repair the 

appliance

Rotating 

attachment 

touches the 

bowl during 

operation

Misaligned drive shaft

Set the speed control knob to the 0 

position, unplug the appliance from 

the wall outlet and contact qualified 

personnel to check and repair the 

appliance

Drive shaft 

rotates very 

slowly or 

does not 

rotate

Too much food in 

the bowl / Motor is 

overloaded

Remove the bowl from the clamping 

plate. Remove some food, shake the 

bowl to redistribute the ingredients 

and then restart cycle. Turn and 

hold the speed control knob 

counterclockwise to the P position for 

a few seconds and then release it in 

order to break up large parts. Repeat 

until desired result is reached

If additional assistance is needed, please contact our Customer Assistance at  

1-855-451-2897 (US).

TECHNICAL DATA

Rated voltage:

120V ~ 60Hz

Rated power input: 600W MAX.

CUSTOMER ASSISTANCE

If you have a claim under this warranty, please call our Customer Assistance 

Number. For faster service, please have the model number and product name ready 

for the operator to assist you. This number can be found on the bottom of your 

appliance and on the front page of this manual.

Model Number:   __________________        Product Name:   __________________

Customer Assistance Number 1-855-451-2897 (US)

Keep these numbers for future reference!

Two-year limited warranty

What does your warranty cover?

• 

Any defect in material or workmanship.

For how long after the original purchase?

• 

Two years.

What will we do?

• 

Provide you with a new one.

• 

For those items still under warranty but 

no longer available, WAL-MART reserves 

the right to replace with a similar 

FARBERWARE branded product of equal 

or greater value.

How do you make a warranty claim?

• 

Save your receipt.

• 

Properly pack your unit. We recommend 

using the original carton and packing 

materials.

• 

Return the product to your nearest  

Walmart store or call Customer 

Assistance at 1-855-451-2897 (US).

What does your warranty not cover?

• 

Parts subject to wear, including, 

without limitation, glass parts, glass 

containers, cutter/strainer, blades, seals, 

gaskets, clutches, motor brushes, and/

or agitators, etc.

• 

Commercial use or any other use not 

found in printed directions.

• 

Damage from misuse, abuse, or 

neglect, including failure to clean 

product regularly in accordance with 

manufacturer's instructions.

How does state law relate to this 

warranty?

• 

This warranty gives you specific legal 

rights, and you may also have other 

rights which vary from state to state or 

province to province.

• 

This warranty is in lieu of any other 

warranty or condition, whether 

express or implied, written or oral, 

including, without limitation, any 

statutory warranty or condition 

of merchantability or fitness for a 

particular purpose.

• 

WAL-MART, FARBERWARE and the 

product manufacturer expressly 

disclaim all responsibility for special, 

incidental, and consequential 

damages or losses caused by use 

of this appliance. Any liability is 

expressly limited to an amount equal 

to the purchase price paid whether 

a claim, however instituted, is based 

on contract, indemnity, warranty, tort 

(including negligence), strict liability, or 

otherwise. Some states or provinces do 

not allow this exclusion or limitation of 

incidental or consequential losses, so 

the foregoing disclaimer may not apply 

to you.

What if you encounter a problem with this 

product while using it outside the country 

of purchase?

• 

The warranty is valid only in the country 

of purchase and if you follow the 

warranty claim procedure as noted.

Stand Mixer_HA-3481RB_IM_US_V9_171220.indd   12

12/20/17   4:51 PM