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When starting up, the application does not connect with the Internet
module.
Possible causes are:
• The Internet module is disconnected. Check that only the green
light of the Internet module is on.
• The RJ45 cable is not correctly connecting the NT module with
the router. Check that the red light is not on and that the
connection of the network cable and the router is done through the
“data out” port and not the “Data in”
• The router does not have internet connection and the device with
the NEXHO application is not connected to the local Wi-Fi.
• The router has internet connection, but the device with the
NEXHO application is not connected to the local Wi-Fi and does
not have internet access.
●
The device does have internet connection and the same goes for
the router, but it´s trying to connect to your house through internet
and you have not correctly configured the router to connect outside
the local network. Check the section HOW TO CONTROL A NEXHO
INSTALLATION FROM OUTSIDE YOUR HOUSE THROUGH
INTERNET? in this manual.
Impossible to connect with the internet module
Summary of Contents for NEXHO-NT
Page 15: ...14 ...
Page 16: ...15 The configuration of the router is now finished ...
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