7
What Will Farouk Do?
Farouk Systems will replace your appliance at no
charge other than a $15.00 return shipping and handling fee. The replacement
appliance is warranted for the remainder of the original two (2) year warranty
period. If the tool sent in is no longer available, it will be replaced with a
comparable tool.
What Does This Warranty Not Cover?
This warranty does not cover any
steel parts; plastic parts; flex cord; damages caused by negligence, misuse,
tampering, alteration, failure to follow safety, operation or maintenance
instructions; appliances purchased through any internet auction site or from
any other outlet that is not an authorized reseller; or alteration or removal
of the model number or other identifying marks on the appliance or the
packaging. Further, this warranty does not cover normal wear and tear.
How to make a warranty claim.
SAVE YOUR ORIGINAL RECEIPT. Then Either:
(A)
Return the appliance with the original receipt to the authorized retailer
from which it was purchased where the appliance may be exchanged at no
charge, depending on the reseller’s exchange policy (terms and conditions
may vary depending on store’s exchange policy);
or
(B)
Contact Farouk Systems Customer Service at (800) 237-9175 if you have
any questions regarding your tool. Send your tool, along with any completed
warranty card that accompanied the tool at time of purchase, the original receipt
indicating the location and date of purchase and a check or money order made
payable to Farouk Systems, Inc. for $15 to cover shipping and handling, to the
following address (
United States Only:
California residents are not required to
send payment.):
Attention: Customer Service
Farouk Systems, Inc.
880 E. Richey Road
Houston, TX 77073
