SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to bring the
right papers with you, as well as your warranty folder. All
work to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history, as this
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•
If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•
If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
686
IF YOU NEED CONSUMER ASSISTANCE
Summary of Contents for RAM 1500 2017
Page 4: ......
Page 7: ...1 INTRODUCTION 5 ...
Page 10: ......
Page 157: ...Slow Tone Fast Tone 3 UNDERSTANDING THE FEATURES OF YOUR VEHICLE 155 ...
Page 228: ......
Page 332: ...8 4 8 4 NAV With Manual Temperature Controls 330 UNDERSTANDING YOUR INSTRUMENT PANEL ...
Page 333: ...8 4 8 4 NAV With Automatic Temperature Controls 4 UNDERSTANDING YOUR INSTRUMENT PANEL 331 ...
Page 560: ......
Page 612: ......
Page 681: ...MAINTENANCE SCHEDULES CONTENTS 䡵 MAINTENANCE SCHEDULE 680 Maintenance Chart 681 8 ...
Page 693: ...INDEX 10 ...