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SERVICE INFORMATION
Before any service work is
performed on the case, make
sure all power is disconnected to
the case.
To find a service company in your area, please visit our website at
www.federalindustries.com
. There you can also find self-service tools to help
you get the answers you need faster!
For Warranty Service Requests & ALL Technical Support please contact:
-
Phone: (800) 356-4206 and choose the Tech Support/Warranty Option
-
Email:
Service@federalind.com
For Warranty Compressors please contact the Parts Department:
-
Phone: (800) 356-4206 and choose the Warranty Parts Option
-
Email:
Parts@Federalind.com
Federal Industries has partnered with Parts Town for ALL Non-Warranty Part Identification,
Pricing, Lead Times, Orders & Freight Quotes. Please contact Parts Town directly if you
need parts:
-
Website:
PartsTown.com
-
Email:
CustomerService@PartsTown.com
-
Phone:
833-809-8188
Special Service Situations
There are rare occasions when the refrigerant charge must be evacuated from a case in order to
perform service work. In those situations, Federal Industries recommends that the refrigerant
charge be evacuated into a recovery system to prevent the possibility of hydrofluorocarbons
(HFC’s) from being released into the atmosphere.
If moisture or liquid is observed around or under a Federal Industries case, an immediate
investigation should be made by qualified personnel to determine the source of the moisture or
liquid. The investigation made should determine if the case is malfunctioning or if there is a simple
housekeeping problem.
NOTICE
:
Moisture or liquid around or under a case is a potential slip/fall hazard
for persons walking by or working in the general area of the case. Any
case malfunction or housekeeping problem that creates a slip/fall hazard
around or under a case should be corrected immediately.
CAUTION
RISK OF ELECTRIC SHOCK
DISCONNECT POWER BEFORE
SERVICING UNIT
All manuals and user guides at all-guides.com
