Chapter 5: Maintaining and Servicing the INTEGRITY
43
Integrity Lightbar
Getting Technical Support and Service
Federal Signal Corporation will service your equipment or provide technical assistance with any problems
that cannot be handled locally. Any product returned to Federal Signal for service, inspection, or repair must
be accompanied by a Return Material Authorization number. The RMA number can be obtained from your
local distributor or Federal Signal. Please provide a brief explanation of the service requested or the nature of
the malfunction. Contact your local dealer/distributor for replacement parts availability or contact the Federal
Signal Service Department (7
a
.
m
.
to 5
p
.
m
.
, Monday through Friday, Central Time) at:
Service Department
Federal Signal Corporation
2645 Federal Signal Drive
University Park, IL 60484-3167
800-433-9132 (phone) 800-343-9706 (fax)
Ordering Replacement Parts
This section contains a partial list of replacement parts. To order replacement parts, call the Federal Signal
Service Department at 1-800-433-9132, 1-708-534-3400, 7
a
.
m
.
to 5
p
.
m
.,
Monday through Friday (Central
Time) or contact your nearest distributor.
Table 5.2 Replacement parts
Description
Part Number
PCB Assembly End (Configured)
Contact Factory
PCB Assembly, Front (Configured)
Contact Factory
PCB Assembly, Rear (Configured)
Contact Factory
PCB Assembly, Controller (Configured)
Contact Factory
Nut, 1/4-20, Barrel
7065071
Seal, Lip, Lens
8651116-XX
O-Ring, Lens Nut
7067016
Gasket, Lens
8651125
Lens, Clear, 44"
864900254
Lens, Clear, 51"
864900256
Returning a Product to Federal Signal
Before returning a product to Federal Signal, call 800-264-3578, 800-433-9132, or 800-824-0254 to obtain
a Returned Merchandise Authorization number (RMA number). To expedite the process please be prepared
with the following information:
• Your Federal Signal customer or account number.
• The purchase order number under which the items were purchased.
• The shipping method.
• The model or part number of the product being returned.
• The quantity of products being returned.
• Drop ship information as needed.
Summary of Contents for Integrity44
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