Mounting Instructions for Viper
®
EXT and IMPAXX
®
Lightheads
4
IPX-PBL1 Mounting Bracket Kit
Ordering Replacement Parts
To order replacement parts, please contact your local dealer/distributor or:
Federal Signal Corporation
Customer Support
Phone: 1-800-264-3578
(7 a.m. to 5 p.m., Monday through Friday, Central Time)
Getting Technical Support and Service
For technical support and service, please contact:
Federal Signal Corporation
Service Department
Phone: 1-800-433-9132
Fax: 1-800-343-9706
Email: empserviceinfo@fedsig.com
Returning a Product to Federal Signal
Before returning a product to Federal Signal, call 800-264-3578, 800-433-9132, or 800-824-0254 to obtain
a Returned Merchandise Authorization number (RMA number). To expedite the process please be prepared
with the following information:
• Your Federal Signal customer or account number.
• The purchase order number under which the items were purchased.
• The shipping method.
• The model or part number of the product being returned.
• The quantity of products being returned.
• Drop ship information as needed.
• Any estimate required.
When you receive your RMA Number:
• Write the RMA number on the outside of the box of returned items.
• Reference the RMA number on your paperwork inside of the box.
• Write the RMA number down, so that you can easily check on status of the returned equipment.
Send all material with the issued RMA Number to:
Federal Signal Corporation
2645 Federal Signal Drive
University Park, IL 60466
Attn: Service Department
RMA: #__________
© 2016 Federal Signal Corporation
IMPAXX and Viper are trademarks of Federal Signal Corp.
