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Quick Installation Guide   

3

 

ZP 500 Thermal Printer

Install the printer labels as indicated in the steps below.  

The instructions can also be found in the inside of the top  

of the printer cover.
1. 

Open the printer by applying  
pressure to the release levers  
located on the sides of the  
printer, toward the front.  
Remove any test bar code  
labels if present. 
 

2. 

Move the left media  
hanger to the side. 

3. 

Position the media roll so that  
the printing surface faces up  
as it exits the printer. Place the  
roll between the hangers and  
release the left media hanger  
to hold the core. Remove the  
first 2 to 3 labels from the roll. 
 
 
 

4. 

Make sure that the core is  
resting on the hangers and  
that the roll turns freely.  
The roll must not sit in  
the bottom of the  
media compartment. 
 
 
 
 

5. 

Close the printer cover.  
Connect the power cord  
to the printer first and  
then to the power source  
(e.g., wall outlet). Ensure that  
the labels are installed correctly.

 

 

Note: You can obtain additional labels for the thermal printer by utilizing the 

Order Supplies Online application on 

fedex.com 

or by calling 

1.800.GoFedEx 

1.800.463.3339

. Label part numbers are preprinted on labels in purple 

or orange ink. FedEx Ship Manager

®

 Software supports several part numbers. 

FedEx Ship Manager

®

 at fedex.com supports only non-doc-tab labels 

(item # 156297-435). 

Step 2: Install Printer Labels

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Summary of Contents for ZP 500

Page 1: ...ZP 500 Thermal Printer Quick Installation Guide FedEx Ship Manager Software FedEx Ship Manager at fedex com ...

Page 2: ...P 500 and Z4Mplus DT FedEx Shipping System Printers Mini CD 4 USB Cable 5 Power Cord 6 The Clean Penn With the Clean Penn you can preserve print quality and extend print head life You should use it to clean residue on the thermal print head whenever you are replacing a roll of labels Step 1 Confirm Printer Kit Contents ...

Page 3: ...ove the first 2 to 3 labels from the roll 4 Make sure that the core is resting on the hangers and that the roll turns freely The roll must not sit in the bottom of the media compartment 5 Close the printer cover Connect the power cord to the printer first and then to the power source e g wall outlet Ensure that the labels are installed correctly Note You can obtain additional labels for the therma...

Page 4: ...n the printer Be sure to thread the USB cable through the strain relief clip before connecting it to the printer Then connect the USB cable from the printer to a dedicated USB port on the computer After connecting the printer turn your computer on but do not turn the printer on yet Step 3 Connect the Printer to Your Computer Step 4 Turn Your Computer On ...

Page 5: ...lays 4 Click Next then follow the onscreen instructions to uninstall the old thermal printer driver e g for LP2844 thermal label printer 5 When you have completed this process reboot your computer When it restarts the Zebra Printers for FedEx Shipping Applications screen displays so you can install the ZP 500 thermal printer driver Note If the Zebra Printers for FedEx Shipping Applications screen ...

Page 6: ... the best driver in these locations radio button Also select the Include this location in the search checkbox 16 Click Browse to navigate to the designated directory where you saved the printer driver files The default directory is C ZUD4233 Click OK 17 Click Next The Completing the Found New Hardware Wizard screen displays Note If the Windows Logo testing message displays click Continue Anyway Th...

Page 7: ...the Thermal printer setup instructions screen When the resulting screen displays click FedEx Ship Manager at fedex com Thermal Label Printer Selection Scroll through the Frequently Asked Questions section and locate the What are the minimum hardware requirements question The current Java requirements for the ZP 500 thermal printer are located in the ZP 500 minimum hardware requirements list Step 6...

Page 8: ...ver you just installed and click OK 6 Click OK to exit System Settings To verify that the printer is properly configured click Utilities from the tool bar and select Printer Setup The label printer you just installed should display in the Label Printer section If not select the label printer from the drop down menu Click Test Printer and then click OK Now you can begin printing using your ZP 500 T...

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