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Quick Installation Guide   

5

 

ZP 500 Thermal Printer

If you previously installed a thermal printer with FedEx Ship 

Manager at fedex.com or FedEx Ship Manager Software,  

follow the Remove Legacy Zebra Printer Driver procedure first.  

Then follow the Install ZP 500 Thermal Printer Driver procedure. 

If you do not need to remove the legacy Zebra printer driver, 

proceed to the Install ZP 500 Thermal Printer Driver procedure.

If you are using Microsoft

®

 Windows

®

 7 (32-bit and 64-bit) 

operating systems, you must install the designated Zebra 

printer driver designed for those operating systems. Refer 

to the Printer Support Guide for current installation 

procedures.

Remove Legacy Zebra Printer Driver
1. 

Insert the Zebra

®

 ZP 500

 and Z4Mplus DT

 FedEx Shipping 

System Printers Mini-CD into your CD drive. The Zebra Printers 

for FedEx Shipping Applications screen displays.

2. 

Click the ZP 500 icon. The ZP 500 installation screen displays.

3. 

In the Software and Maintenance section, click 

Printer Driver 

Uninstall Utility

. The Welcome to Printer Uninstall Wizard 

screen displays.

4. 

Click 

Next

, then follow the onscreen instructions to 

uninstall the old thermal printer driver (e.g., for LP2844  

thermal label printer).

5. 

When you have completed this process, reboot your computer. 

When it restarts, the Zebra Printers for FedEx Shipping 

Applications screen displays, so you can install the ZP 500 

thermal printer driver.

Note: If the Zebra Printers for FedEx Shipping Applications screen does  

not display, navigate to the CD drive and double-click the 

Setup.exe

 file. 

The Zebra Printers for FedEx Shipping Applications screen displays.

Install ZP 500 Thermal Printer Driver
1. 

Insert the Zebra ZP 500 and Z4Mplus DT FedEx Shipping System 

Printers Mini-CD into your CD drive. The Zebra Printers for FedEx 

Shipping Applications screen displays.

2. 

Click the ZP 500 icon. The ZP 500 installation screen displays.

3. 

In the Software and Maintenance section, click  

Install Windows Driver Suite

. The FedEx ZUD OEM 

Driver popup displays.

4. 

Click 

Yes

. The Welcome to the InstallShield Wizard for the 

FedEx ZUD OEM Driver screen displays.

5. 

Click 

Next

. The End User License Agreement screen displays.

6. 

Click the 

I accept the terms in the license agreement

 

radio button.

7. 

Click 

Next

. The Location to Save Files screen displays.

Step 5: Install the Printer Driver

Summary of Contents for ZP 500

Page 1: ...ZP 500 Thermal Printer Quick Installation Guide FedEx Ship Manager Software FedEx Ship Manager at fedex com ...

Page 2: ...P 500 and Z4Mplus DT FedEx Shipping System Printers Mini CD 4 USB Cable 5 Power Cord 6 The Clean Penn With the Clean Penn you can preserve print quality and extend print head life You should use it to clean residue on the thermal print head whenever you are replacing a roll of labels Step 1 Confirm Printer Kit Contents ...

Page 3: ...ove the first 2 to 3 labels from the roll 4 Make sure that the core is resting on the hangers and that the roll turns freely The roll must not sit in the bottom of the media compartment 5 Close the printer cover Connect the power cord to the printer first and then to the power source e g wall outlet Ensure that the labels are installed correctly Note You can obtain additional labels for the therma...

Page 4: ...n the printer Be sure to thread the USB cable through the strain relief clip before connecting it to the printer Then connect the USB cable from the printer to a dedicated USB port on the computer After connecting the printer turn your computer on but do not turn the printer on yet Step 3 Connect the Printer to Your Computer Step 4 Turn Your Computer On ...

Page 5: ...lays 4 Click Next then follow the onscreen instructions to uninstall the old thermal printer driver e g for LP2844 thermal label printer 5 When you have completed this process reboot your computer When it restarts the Zebra Printers for FedEx Shipping Applications screen displays so you can install the ZP 500 thermal printer driver Note If the Zebra Printers for FedEx Shipping Applications screen ...

Page 6: ... the best driver in these locations radio button Also select the Include this location in the search checkbox 16 Click Browse to navigate to the designated directory where you saved the printer driver files The default directory is C ZUD4233 Click OK 17 Click Next The Completing the Found New Hardware Wizard screen displays Note If the Windows Logo testing message displays click Continue Anyway Th...

Page 7: ...the Thermal printer setup instructions screen When the resulting screen displays click FedEx Ship Manager at fedex com Thermal Label Printer Selection Scroll through the Frequently Asked Questions section and locate the What are the minimum hardware requirements question The current Java requirements for the ZP 500 thermal printer are located in the ZP 500 minimum hardware requirements list Step 6...

Page 8: ...ver you just installed and click OK 6 Click OK to exit System Settings To verify that the printer is properly configured click Utilities from the tool bar and select Printer Setup The label printer you just installed should display in the Label Printer section If not select the label printer from the drop down menu Click Test Printer and then click OK Now you can begin printing using your ZP 500 T...

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