IDENTIFICATION
ID HyWEAR compact
12 Troubleshooting
Page 37 of 41
12 Troubleshooting
Troubleshooting
Problem
Solution
I cannot connect the device via USB.
Ensure that the connection cable is plugged in
properly.
Ensure that the correct driver for the USB controller is
installed.
The red LED flashes after successful reading of a barcode
or an RFID tag.
The connection between the device and the host has
timed out. Check the connection.
The red LED lights up after trying to read a barcode or an
RFID tag.
The SCAN-TIME, the time the device is searching for
a barcode or RFID tag, has expired without a barcode
or RFID tag having been read. Press the trigger
button and aim at a barcode or an RFID tag.
I cannot connect the device via WiFi.
Ensure that the host supports WiFi.
Check WiFi settings.