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Contents

Product Profile  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Set-Up  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Operation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Maintenance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Supplies  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Warranty  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Dear Customer,

Thank you for buying a Fellowes Commercial Shredder.  We
have made many improvements in our commercial shredder
since its introduction in 1982. We are confident that it offers you
the greatest value for your money in its product category today.
We hope it meets – or even exceeds – your expectations.

To ensure years of safe, efficient use, please read these few
pages about your new shredder. If this manual doesn’t answer
all your questions or if you wish to comment on this product, we
welcome your call or letter.

Sincerely,

James Fellowes
Chairman & CEO

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Product Profile

This product is built to shred 

paper, staples, small paper clips

and credit cards

. It is not built to shred adhesive labels, trans-

parencies, newspaper, cardboard, large paper clips, or plastic
(other than credit cards). Attempting to shred items not intend-
ed for this shredder may cause damage.

Strip-cut

Confetti-cut 

(120-2/C-120)

(120C-2/C-120C)

Paper

Sheet capacity*

18-20 sheets

12-14 sheets

Paper shred size

7/32" (5.8 mm)

5/32" x 1" (3.9 x 25 mm)

Maximum paper width

9.5" (241 mm)

9.5" (241 mm)

Recommended daily capacity

4,000 sheets

2,000 sheets

Credit Cards

Credit card capacity

1

1

Recommended daily capacity

10

10

*Based on 20 lb., 8-1/2" x 11" paper with shredder operating at rated voltage; heavier paper, high humidity, or other

than rated voltage may reduce sheet capacity. 

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING

While setting up shredder

• Check shredder for damage or defects; some paper particles in the basket are nor-

mal due to product testing and does not indicate a defect. 

• Avoid touching exposed blades on underside of confetti-cut shredder head. 
• Plug power cord in an outlet that can easily be reached. The plug is the primary elec-

trical disconnect. 

• Make sure the electrical rating listed on the serial label (located inside, just below top

of shredder) matches the available electric power.

• Do not place shredder near or over a heat or water source.

While operating shredder

• Keep hands and hanging objects (jewelry, ties, loose clothing, 

long hair, etc.) away from paper entry. 

• Keep children and pets away from the shredder. 

When not in use

• Always turn off and unplug shredder 
• Unplug before emptying basket 
• Do not open shredder head: Danger of electric shock.

Opening shredder head will void the warranty.

NOTE:

Do not use flammable synthetic oil, petroleum-based products or

aerosols of any kind on or near product at any time.

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