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To empty waste basket

If basket full light (I) is on, follow these steps until light turns off.

• Press Turbo Jam Release Button (G) to finish shredding any paper in paper entry.

– Press control switch (E) to the off [O] position.
– Open the waste basket drawer (A) and remove full bag.
– Place new bag in basket, then slide drawer into cabinet.

• Press and hold control switch (E) in the reverse [R] position for a few seconds to clear

paper shreds that have collected under cutting cylinders.
– Alternate between manual forward (G) and reverse [R] for a few seconds in each

position.

CAUTION:

The shredder may be damaged if you alternate too rapidly between for-

ward and reverse.

• Unplug shredder and remove wastebasket drawer (A).

– Carefully clear any paper shreds that have collected on under side of paper entry
(C).

CAUTION:

Models 120C-2/C-120C (confetti cut model) has exposed blades.Use care

when removing paper shreds on underside of paper entry.

To clear a paper jam

If paper jam light (J) is on, follow these steps until light turns off.

• Check the waste basket and empty if full.
• Press and hold control switch (E) in the reverse [R] position to back paper out of paper

entry (C). Try pulling gently on paper to remove it from shredder.

• Alternate between forward and reverse, if needed:

– Press and hold Turbo Jam Release Button (G) for a few seconds.
– Press and hold control switch (E) in the reverse [R] position for a few seconds.
– Continue alternating between forward and reverse until the jam clears.

CAUTION:

The shredder may be damaged if you alternate too rapidly between for-

ward and reverse.

Maintenance

Empty waste basket regularly

to ensure the smooth functioning of the cutting cylin-

ders. The shredder will not operate when the basket is full.

Oil 

confetti-cut model

(120C-2/C-120C) regularly to ensure proper operation. 

If used at or near daily capacity, apply oil every time you empty the basket. 
Use Fellowes Powershred Lubricant #35250 or other non-aerosol vegetable-
based oil in a long-nozzle container (sample oil provided). 

CAUTION:

Do not use flammable synthetic oil, petroleum-based products, or aerosol

lubricants of any kind. 

To oil the cutting cylinders

• Apply oil over full width of cutting cylinders through the paper entry (C).
• Press and hold the Turbo Jam Release Button (G) for at least 3 seconds.
• Press and hold the control switch (E) in reverse [R] for at least 3 seconds.
• Repeat the forward/reverse sequence 3 or more times.

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Set-Up

• Turn retractable feet (D) to outward position. This will improve stability. The feet should

be turned outward if shredder will not be placed between furniture.

• Pull waste basket drawer (A) completely out of cabinet.
• Put waste bag in basket (sample bags provided). Allow edges to overhang. Contact

Fellowes to order more bags. (Part #36054).

• Slide waste basket drawer (A) into cabinet. The shredder will not operate if drawer is

not pushed all the way into cabinet.

• Plug power cord into a convenient outlet.

Operation

Control Switches

Control Switch (E)

I

AUTOMATIC

Turns on the automatic-start
sensor and the green Ready
light.

O OFF

Turns off the automatic-start
sensor and the green Ready
light.

R

REVERSE

Runs shredder in reverse
mode. Press and hold to acti-
vate.

Turbo Jam Release Button (G)

Runs shredder when 
button is held down.

E

F

G

I

H

J

Troubleshooting Lights

Ready Light (F)
(Green)

Shredder is in auto-
matic start mode.

Basket Ajar (H)

Waste basket drawer is
open. 

Basket Full (I)

Waste basket is full or
paper has collected
under cutting cylin-
ders.

Paper Jam (J)

Shredder is jammed
(e.g., too much paper
fed at one time).

For convenience and energy savings, your shredder is equipped with an 

automatic-

start sensor

(K). This means that when the control switch (E) is in the automatic [I]

position, the shredder will start running when you put paper into it and stop a few sec-
onds after the paper has passed through.

CAUTION:

The automatic-start sensor cannot tell the difference

between paper and other objects. This feature can also be a hazard.
Always turn off the shredder when it is not in use. Unplug the shred-
der if it will not be used for an extended period.

To shred

• Press control switch (E) to automatic [I] position. Green ready light (F) should turn on.
• Feed paper straight into entry (C), releasing when shredder begins shredding; see

Product Profile

for limits on paper width, shreddable items, sheet capacity, etc. 

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