Reason B: The threads, PCB boards contact or other contacts are dirty.
Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol.
If the above methods don't work, please refer to the warranty policy before contacting your
authorized distributor.
Product Warranty
Fenix will replace products with documented manufacturing defects within 15 days of
purchase and repair a lamp free of charge within 5 years of purchase if problems
develop with normal use; if repair is required after 5 years from the date of purchase,
Fenix will charge for parts. The total repair fee is dictated by the cost of the replaced
materials.
Product Registration
Fenix suggests you register your product on the official website for Fenixlight Limited
(www.fenixlight.com). You can get an extra six-month warranty period once you have
successfully registered.
Warning
The lamp is a high-intensity lighting device capable of causing eye damage to the user or
others. Avoid shining the headlamp directly into
anyone’s eyes.
