Q12. What should I do when the WH23R needs repair?
A: 1. 15-day replacement: Fenix will replace identical or equal products with
documented manufacturing defects within 15 days of purchase.
2. 2-year free repair: Fenix will repair WH23R free of charge within 2 years of
purchase if problems develop with normal use.
3. Lifetime maintenance: If repair is required after 2 years from the date of purchase,
Fenix will charge for parts. The total repair fee is dictated by the cost of the replaced
materials.
4. Warranty certificate: Please keep the warranty card in contacting the authorized
distributors for after-sale maintenance, Fenix will provide service support to the
distributors.
For more detailed information, please check:
