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AVALLON.COM
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©2021 Ferguson Enterprises, LLC V1.0-12202021
SYMPTOMS
POSSIBLE CAUSES
SOLUTIONS
The body of the refrigerator
is electrified.
The unit is not grounded
properly.
Contact your local electrician to test
your electrical grounding system.
Frost is forming in the
refrigerator.
The environment is humid.
Though the unit uses an “auto-defrost”
system, under certain conditions,
manual defrosting may be required. If
frost builds up, you can try running the
refrigerator on a warmer temperature
setting, minimizing the number of times
you open the door, or unplugging the
unit to allow the frost to melt.
The ambient temperature is
too low.
Move the refrigerator to a site with an
ambient temperature at or above 50°F.
The door is being opened
too frequently.
Close the door tightly and do not open
the door too frequently or for a long
period of time.
The door will not shut
properly.
The refrigerator is not level.
Make sure the refrigerator is on a level
surface.
The door gasket is dirty.
Clean the door gasket.
The door gasket is not
installed correctly.
Make sure the door gasket is correctly
installed.
The shelves are incorrectly
installed.
Refer to the “Installing the Shelves”
section to properly install the shelves.
