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Page 32

Section 600: Specifications

601 Specification Table: Standard Product — FE and QFE 500VA-3.1KVA

Model

500VA/
350W

700VA/
500W

850VA/
600W

1.15KVA/
800W

1.4KVA/
1kW

1.8KVA/
1.25kW

2.1KVA/
1.5kW

3.1KVA/
2.2kW

AC Input Voltage
and Current,
Standard Charger
FE:    100 VAC

   120 VAC

           200 VAC

   208 VAC*

           220 VAC

   240 VAC*

QFE: 110 VAC
           115 VAC
           120 VAC
           220 VAC

   230 VAC
   240 VAC


4.6 amps

2.4 amps

2.1 amps
4.7 amps
4.5 amps
4.4 amps
2.6 amps
2.5 amps
2.4 amps


5.6 amps

2.8 amps

2.5 amps
6.0 amps
5.9 amps
5.8 amps
3.9 amps
3.8 amps
3.5 amps


6.6 amps

3.7 amps

3.2 amps
7.5 amps
7.3 amps
7.0 amps
4.4 amps
4.2 amps
4.0 amps


8.9 amps
5.1 amps
5.0 amps
4.6 amps
4.2 amps
9.5 amps
8.9 amps
8.4 amps
4.9 amps
4.6 amps
4.4 amps

13 amps
11 amps
6.3 amps
6.0 amps
5.8 amps
5.3 amps
12 amps
12 amps
11 amps
5.7 amps
5.4 amps
5.2 amps

17 amps
16 amps
8.5 amps
9.2 amps
7.8 amps
8.2 amps
16 amps
15 amps
15 amps
7.9 amps
7.5 amps
7.2 amps

20 amps
19 amps
9.8 amps
11 amps
9.4 amps
9.2 amps
18 amps
17 amps
16 amps
8.2 amps
7.8 amps
7.4 amps

28 amps
25 amps
14 amps
14 amps
12 amps
12 amps
26 amps
25 amps
24 amps
13 amps
12 amps
12 amps

Recommended AC
Input Service:  60 Hz
with 120VAC*

10 amp

10 amp

10 amp

15 amp

15 amp

20 amp

20 amp

30 amp

Output Voltage and
Maximum Output
Current in amps**
FE:    100 VAC

   120 VAC

           200 VAC

   208 VAC

           220 VAC

   240 VAC

QFE: 110 VAC
           115 VAC
           120 VAC
           220 VAC

   230 VAC
   240 VAC


4.1 amps

2.3 amps

2.1 amps
4.4 amps
4.2 amps
4.1 amps
2.2 amps
2.2 amps
2.1 amps


5.9 amps

3.3 amps

2.8 amps
6.2 amps
6.0 amps
5.7 amps
3.2 amps
3.1 amps
2.9 amps


7.0 amps

4.0 amps

3.4 amps
7.7 amps
7.2 amps
7.1 amps
3.8 amps
3.6 amps
3.5 amps


9.3 amps
5.7 amps
5.3 amps
5.0 amps
4.7 amps
10 amps
9.8 amps
9.4 amps
5.0 amps
4.8 amps
4.6 amps

14 amps
12 amps
6.8 amps
6.5 amps
6.1 amps
5.6 amps
13 amps
13 amps
12 amps
6.4 amps
6.2 amps
5.9 amps

18 amps
15 amps
8.8 amps
8.4 amps
8.0 amps
7.3 amps
16 amps
15 amps
14 amps
7.9 amps
7.6 amps
7.2 amps

21 amps
17 amps
10 amps
9.9 amps
9.0 amps
8.6 amps
19 amps
18 amps
17 amps
9.3 amps
8.9 amps
8.5 amps

30 amps
26 amps
15 amps
15 amps
14 amps
13 amps
28 amps
26 amps
25 amps
14 amps
13 amps
13 amps

Efficiency on AC Line

85%

86%

85%

88%

88%

90%

90%

91%

On Line BTU/hour:

     KW/hour:

210
.062

277
.081

361
.106

372
.109

465
.136

474
.139

568
.166

742
.217

Audible Noise (dB)

41

41

47

49

49

51

51

51

Runtime     Full
Load:
                  Half
Load:

9 min.
25 min.

14 min.
35 min.

11 min.
28 min.

18 min.
48 min.

14 min.
37 min.

11 min.
30 min.

9 min.
25 min.

14 min.
35 min.

Weight :
Without Battery:

60 Hz Units:
50 Hz Units:

With Battery:

60 Hz Units:
50 Hz Units:

45 lbs.
22.2 kgs.

58 lbs.
28 kgs.

51 lbs.
25 kgs.

76 lbs.
36.3 kgs.

57 lbs.
27.7 kgs.

82 lbs.
39 kgs.

86 lbs.
41.7 kgs.

126 lbs.
59.9 kgs.

94 lbs.
45.4 kgs.

148 lbs.
69.9 kgs.

120 lbs.
58.1 kgs.

176 lbs.
83 kgs.

132 kgs.
63.5 kgs.

188 lbs.
89 kgs.

144 lbs.
69 kgs.

248 lbs.
116.1 kgs.

Dimensions
(H x W x D)

12 x 10 x 21.25 inches
305 x 255 x 540 mm

15.1 x 15.2 x 20.2 inches
385 x 390 x 515 mm

21.2 x 15.25 x 22.9 inches
540 x 390 x 585 mm

*Size input protection according to all applicable local or national codes. Fuse and circuit breaker sizes vary. Sizes shown are for the U.S. and
Canada.
**At 0.7 leading power factor.

Summary of Contents for FSS-0342J

Page 1: ...FERRUPS Uninterruptible Power Systems FE or QFE 500VA to 18KVA 50 60 Hz USER MANUAL FSS 0342J Listed Models Available...

Page 2: ...7200 Worldwide Service 1 800 356 5737 U S A Canada 1 608 565 2100 Service Fax 1 608 565 2509 International Fax 1 608 565 7675 International Service Fax 1 608 565 2799 Best Power Canada A Unit of Gener...

Page 3: ...2 308 How and When to Shut Down Your FERRUPS 22 Section 400 Communication 24 401 Connecting a Terminal or Computer to the RS232 Port 25 402 Entering Commands from a Terminal or Computer 27 403 Remote...

Page 4: ...er bulletin board service and CompuServe are available and Best Power has a World Wide Web site with more product information Best Power s toll free Fax on Demand service is also available 24 hours a...

Page 5: ...ction for your model If your FERRUPS does not have a plug or if it has a separate battery cabinet make sure it has been installed before you go on If your FERRUPS looks like this drawing it is in the...

Page 6: ...t 20 to 60 C 4 to 140 F Keep batteries in storage fully charged Recharge the batteries every 90 120 days Batteries will have a longer shelf life if you store them below 77 F 25 C 202 Startup FE and QF...

Page 7: ...ould have a power cord that you can disconnect or unplug Disconnect this cord from your equipment and use it to plug in the UPS If you need to order a UPS power cord please call the nearest Best Power...

Page 8: ...e CheckUPS II Suite monitors power conditions during a long power outage CheckUPS II automatically shuts down your computer system just before the FERRUPS runs out of battery power To install CheckUPS...

Page 9: ...t be 0 95 without condensation The air must be free of dust chemicals that corrode or other contaminants and the air must be free to move around FERRUPS FERRUPS Features Front Panel Lights LEDs Contro...

Page 10: ...ERRUPS has an input plug make sure the AC input power is off at the service panel Then plug in the UPS If the plug and your outlet receptacle do not match ask your electrician to install the outlet yo...

Page 11: ...the service panel The green AC LINE light will light After a few seconds FERRUPS will switch from battery power inverter to AC input power The BATTERY POWER light should turn off If your FERRUPS does...

Page 12: ...lay 0 Display 0 ENTER 00 Time 11 30 20 PROGRAM 00 Pgm Enter the correct time using the 24 hour system To do this you enter times from 1 00 a m to 12 59 p m just as you would read them from a clock Fro...

Page 13: ...nstructions you received with the software That s it Your FERRUPS is now providing conditioned computer grade power to your equipment and FERRUPS is ready to provide power from its batteries if there...

Page 14: ...and FE 3 1 the On Off switch is not on Not applicable READY Green FERRUPS is ready to provide backup power from its batteries when needed FERRUPS cannot provide backup power it may be in the Line Cond...

Page 15: ...e may be times when you need to set the operating mode manually from the control panel Notice that the names of the operating modes appear in red on the bottom of keys 1 4 Operating Mode How to Select...

Page 16: ...ide Service or the nearest Best Power office To enter the User Password follow these steps PRESS THIS KEY DISPLAY SHOWS CLEAR FERRUPS by BEST PROGRAM Password 3 7 7 Password 377 ENTER Level User When...

Page 17: ...continue to show the UPS status and the control panel will show UPS alarms To enable the control panel again PRESS THESE KEYS DISPLAY READS CLEAR and ENTER together Unlock 8 2 0 4 9 Unlock 82049 ENTER...

Page 18: ...RRUPS detects a problem it sounds an alarm code lights up the red ALARM light on the front panel and the control panel if you have one and displays an error message on the control panel if you have on...

Page 19: ...de See your model s VA rating The unit will continue to run with overloads as high as 125 for 10 minutes and then shut down Reduce the amount of equipment using FERRUPS power and turn FERRUPS on again...

Page 20: ...ment or bypass the UPS then turn the UPS off and call Best Power s Worldwide Service Phone Best Power s Worldwide Service 305 Parameter Table The table on the next two pages shows the first 26 paramet...

Page 21: ...6 06 I Batt 0 0 Service ibatt ib Battery Current When the UPS is running on AC input this is the charging current in amps When the UPS runs on battery power inverter this is the amount of current in...

Page 22: ...nit 21 21 OvrLds 0 Change Not Allowed overloads ol The number of times FERRUPS has sensed an overload that is the number of times VA Out has been greater than VA Limit 22 22 SysHrs 00000 Change Not Al...

Page 23: ...ing and start it again 1 through 9 Go to the next log entry Each log entry consists of four pieces of information the alarm code the date month day of the alarm the time in 24 hour time and the durati...

Page 24: ...both the Alarm and Inverter Logs These commands will display up to 20 log entries in a table For example the log might look like the table below Active EventDate EventTime Duration Code Event No 08 25...

Page 25: ...Even when it s not powering your equipment FERRUPS will monitor its internal condition and keep the Time and Date parameters current There will be some times though when you want to shut down FERRUPS...

Page 26: ...2 CAUTION Equipment will be damaged if you change the switch position when line is applied and the UPS is off or on inverter See TIP 410 2 Turn off FERRUPS On Off switch 3 If your FERRUPS is plugged...

Page 27: ...can access through the RS232 port remote monitoring and remote shutdown The diagram below shows the functions of the pins at the FERRUPS communication port Pin Description 2 Transmit Data In 3 Receiv...

Page 28: ...mputer you will need a cable designed specifically for this purpose See Figures 401 402 Best Power offers cables for computers or terminals using 25 pin or 9 pin serial ports call your local Best Powe...

Page 29: ...s Specification Standard Setting Adjustable to Connector 25 pin D female wired as DCE Format ASCII 8 data bits 1 stop bit Most significant bit set to 0 Standard setting or 7 8 bits stop Baud Rate 1200...

Page 30: ...test the alarm function Alarmtest sounds the User Test alarm J See Section 304 alarmtest cancel at c Turns the User Test alarm off chargermode chm None4 Shows the FERRUPS battery charger mode By enter...

Page 31: ...re version inverterlog il None Displays the Inverter Log See Section 306 logs l None Displays both the Alarm and Inverter Logs See Section 306 message message m None Displays a message up to 16 charac...

Page 32: ...ode alone displays which system mode is now active You can use systemmode with a o i or l to enter one of the modes below systemmode auto sm a None4 Enters the Auto Mode This is the normal FERRUPS mod...

Page 33: ...a set of contacts that can apply FERRUPS 12 VDC on pin 6 to FERRUPS pin 21 You can use pin 18 instead of pin 6 do not use pin 14 Use a shielded single twisted pair cable to connect the switch to FERR...

Page 34: ...nverter Your technician must observe important safety precautions while performing these checks For more information on what your technician should do in a Preventative Maintenance check or to schedul...

Page 35: ...mps 3 3 amps 2 8 amps 6 2 amps 6 0 amps 5 7 amps 3 2 amps 3 1 amps 2 9 amps 7 0 amps 4 0 amps 3 4 amps 7 7 amps 7 2 amps 7 1 amps 3 8 amps 3 6 amps 3 5 amps 9 3 amps 5 7 amps 5 3 amps 5 0 amps 4 7 amp...

Page 36: ...21 amps 100 68 amps 120 58 amps 200 34 amps 208 34 amps 220 31 amps 240 29 amps 220 31 amps 230 30 amps 240 28 amps 100 98 amps 120 82 amps 200 49 amps 208 48 amps 220 46 amps 240 41 amps 220 45 amps...

Page 37: ...ine frequency up to limit which is adjustable from 0 01 Hz to 3 00 Hz Inverter turns on if line frequency exceeds the selected limit 604 Lightning and Surge Protection FERRUPS provides 2000 to 1 spike...

Page 38: ...the low AC output shutdown setpoint the unit will alarm and shut down Some FERRUPS models have output receptacles protected by fuses or circuit breakers 608 Batteries and Battery Charger Standard batt...

Page 39: ...unable to repair or replace the product to conform to this warranty after a reasonable number of attempts BEST POWER will refund the purchase price Remedies under this warranty are expressly limited...

Page 40: ...hazards accident fire or other casualty misuse negligence incorrect wiring and any use or installation not in conformance with instructions furnished by BEST POWER or repairs or replacements needed b...

Page 41: ...dem Extended Runtimes If you want extended runtimes call Best Power for information on adding additional battery capacity or an optional battery charger Interface Kits For computers that include their...

Page 42: ...VA models IEC 320 receptacles are only available for QFE500VA QFE3 1KVA models QA QG EUROPEAN QB QF FRENCH IEC 320 SHUKO UNITED KINGDOM AUSTRALIAN SHUKO 10A 250V 10A 16A 250V 10A 250V 10A 250V 10 16A...

Page 43: ...set out in the Radio Interference Regulations of the Canadian Department of Communications We hereby certify that the uninterruptible power system QFE 500VA 700VA 850VA 1 15KVA 1 4KVA 1 8KVA 2 1KVA 3...

Page 44: ...r Off G Output Overload Q High PFM Temp H High Ambient Temp R Probe Missing I High Heatsink Temp S High AC Input J User Test Alarm T Call Service W Fan Alarm Best Power P O Box 280 Necedah Wisconsin 5...

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