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13.Troubleshooting 

Some faults will be displayed through the fault code in the form of an LED light on the 

control panel. When a problem occurs, the fault code LED light will flash. 

When the "fault code" LED light is flashing, shut down and restart the power supply on the 
control panel. If the flashing "fault code" LED light is still flashing, please refer to the table 

below to find possible causes and countermeasures. 

If you are unable to confirm the causes of fault, please contact the supplier or distributor 

for help. 

Electric wheelchair malfunction diagram 

!

 

Panorama 

Malfunction

Reason

Solution

The left motor Hall 

has a fault.

Please contact with the distributor to 

repair.

The right motor 
Hall has a fault.

Please contact with the distributor to 
repair.

Battery 

malfunction.

Check whether the battery voltage is too 

low. (Charge before checking.) 

After charge, if the malfunction is not 

resolved, please contact with the dealer.

The left motor has 

a fault.

Check whether the connection terminal of 

the left motor is loose.

!

 

4th LED flashes

!

 

3rd LED flashes

!

 

2nd LED flashes

!

 

1st LED flashes

 

28

Summary of Contents for Joy-Rider

Page 1: ...Joy Rider User Manual of Portable Electric Wheelchair Z2A01C87AAB...

Page 2: ...eight distribution 13 7 7 Getting on and getting off wheelchair 13 7 8 Obstacles 14 7 9 Ramps 14 7 10 Reverse driving 14 7 11 Use on Stairs and Escalators 15 8 Operation guidance 16 8 1 Control panel...

Page 3: ...tector 24 11 6 Over current protector 24 12 Unfolding and folding 25 12 1 Unfolding 26 12 2 Folding 27 13 Troubleshooting 28 14 Packing list 30 15 Warranty sheet 30 15 1 Exceptive clauses of warranty...

Page 4: ...e Your safety is of the highest importance Before using the electric wheelchair for the first time please carefully read and follow all instructions in the manual For your safety it is very crucial to...

Page 5: ...arnings tips and instructions in this manual or in need of extra help please contact the authorized supplier or distributor in order to receive professional guidance and help If you do not follow this...

Page 6: ...rs When operate a wheelchair do not use the mobile phone walkie talkie electronic equipment or other radio transmitters Mind your hand potential pinch point Keep it in a clean and dry condition keep a...

Page 7: ...es with the user s weight terrain ground environment battery status and driving habits Maximum speed 6km h Maximum turning radius 900mm Motor Type DC brushless motor Motor power 200W x 2 Input voltage...

Page 8: ...5 Features 5 1 Feature 1 1 Backrest handrail 2 Backrest 3 Armrest 4 Joystick 5 Front leg 6 Seat 7 Footrest 8 Front wheel 9 Rear wheel 7...

Page 9: ...5 2 Feature 2 10 Folding release cable 11 Anti tilting wheel 12 Electromagnetic brake lever 13 Control Box 14 Battery 15 Motor 8...

Page 10: ...obile phone and computer The interference by electromagnetic waves may cause malfunction or permanent damage to the wheelchair brake system and control system 1 The users should pay attention to the f...

Page 11: ...user manual until you are completely skilled in the use of the wheelchair When using the electric wheelchair the user should always pay attention to the potential danger around them When the electric...

Page 12: ...now icy or wet environment These weather conditions can seriously affect the function of the wheelchair Please keep the wheelchair in a clean dry place If the equipment contacts the rain snow or in a...

Page 13: ...bearings motors and other parts Do not use the wheelchair on a public road with traffic If using the wheelchair to cross public roads the user must observe local traffic rules and take great care for...

Page 14: ...e likelihood of falling Before getting on or off the wheelchair make sure the power supply is off and the brake levers are in the locked position Check that the wheels make no movement Position the wh...

Page 15: ...te to move forward Please keep the upper body upright when going uphill and slightly lean forward Please keep the upper body upright when going downhill and slightly lean backwards Please don t sudden...

Page 16: ...not allowed to sit on the seat to perform weight training Overloading will lead to damage to the seat frame fixing parts and folding device Damage caused by overloading is not within the scope of the...

Page 17: ...eelchair Maximum speed 6km h 3 Decrease max speed button Reduces the speed of the wheelchair Minimum speed 2km h 4 Horn Press the horn to sound horn 5 Battery power display Indicates the remaining bat...

Page 18: ...ed As the battery is used the number of LED s illuminated will reduce towards Red Red LED light on the left side flashes Battery capacity is not sufficient Please charge the battery as soon as possibl...

Page 19: ...ased The degree movement is proportional to speed A small movement of the joystick will make the wheelchair move slowly A larger movement will increase the wheelchair s speed to a maximum of 6km h Gra...

Page 20: ...lutch in the electromagnetic brake is not closed resulting in the drive wheels being unlocked With the levers in this position the wheelchair is able to freewheel allowing it to be moved manually and...

Page 21: ...lt occurs in the circuit breaker unplug the charger and contact the supplier in time The battery s operating temperature should be 5 23 to 40 104 Keep tools and other metal items away from the battery...

Page 22: ...ry is fully charged Normal charging time is about 4 hours If the battery runs out it may take 5 6 hours to make full charge until the LED on the charger changes from orange to green When not using the...

Page 23: ...tton Figure EI and hold the battery handle and then remove the battery from the battery base Figure E2 11 3 Install the battery Hold the battery handle and align it to the discharge socket Figure E3 A...

Page 24: ...hows orange after flashing the battery is being charged 2 When the charger LED becomes green from orange the battery is now fully charged 3 After charging it is recommended to unplug the charger plug...

Page 25: ...week 11 6 Over current protector Joy Rider is also installed with the over current protector If the current supplied to the motor is too high the over current protector will cut off the current suppl...

Page 26: ...ter repair or maintenance all parts should be fixed safely When handling the wheelchair use the recommended grip points as shown in the figure Using other grip positions may result in injury to the ha...

Page 27: ...into position Unfolding is now completed 1 Pull the release chord to detach the two locking pins 3 When unfolding is complete the two locking pins will secure into their location holes Ensure the two...

Page 28: ...o their location holes Ensure the two locking pins are correctly located see picture below 3 Anti Tip Wheels As shown in the diagram firstly release the knob then push back the left and right anti tip...

Page 29: ...firm the causes of fault please contact the supplier or distributor for help Electric wheelchair malfunction diagram Panorama Malfunction Reason Solution The left motor Hall has a fault Please contact...

Page 30: ...ctor of the joystick and whether the connection terminal is loose Too much current for the motor Disconnect reconnect the joystick to resolve the malfunction Too high voltage for the battery Check the...

Page 31: ...ng Instruction Main frame 1 year Incorrect usage where the user damages and changes the seat then the warranty is not allowed Repairs will be charged for Motor 1 year for motor Damage due to overload...

Page 32: ...on the seat is not original or has been modified or inconsistent with the warranty card or the serial number has been changed on the warranty card the warranty card is invalid The warranty card cannot...

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