TROUBLESHOOTING
ELECTRONIC COMBINATION SAFE
In the event of any problem with the electronic combination, please refer first to the
instructions for the Electronic Combination.
Symptoms
Check
Nothing happens, the lock does
not seem
to work.
• The battery is dead or there are no
batteries :
Replace the battery or install a new one.
Upon exiting standby, the yellow
indicator and the buzzer flash
three long
pulses
;
the
keypad
is
inaccessible.
• You have entered 3 successive incorrect
codes :
- Wait between 10 and 30 minutes and try
again.
- The lock must be opened to deactivate
this display.
After validating the code, the
yellow
indicator and the buzzer pulse
10 times.
• The battery is low.
- Replace the batteries.
You can nevertheless still open/close the
lock several times.
During unlocking or relocking,
the yellow
indicator and the buzzer emit a
signal
that lasts 3 seconds.
• An operating fault has been detected :
- Check the position of the handle.
The safe does not store the new
code I
wish to set.
• Check you have followed the code
modification
procedure
correctly
and
respected all the stages.
• Check you have entered a new code
comprising between 6 and 8digits.
The lock does not open.
• Check that the handle is at rest : turn it
anticlockwise to close the safe, without
forcing.
• Use the emergency power supply contacts
on the keypad.
The lock does not close.
•Check the status of the battery.
• Check that the handle is closed correctly.
Check the lock with the door open.
I forgot my code.
• Contact your retailer.
I have checked the above, but
the
symptoms still persist.
• Contact your retailer and make sure to
have your invoice with you.
