5
5-9
Troubleshooting the Fiery X2
Runtime error messages
For canceling jobs, calibration alerts, and error messages related to printing and
calibration, see the User Guide.
Check power and cable
This message indicates that the interface cable between the Fiery X2 and the copier is
not connected, or a print job is ready but the copier is not turned on.
See the User Guide for additional runtime error messages, including copier alerts to
load media in trays or cassettes, and a
Disk Full
message. These messages are reported
by the Control Panel and Fiery WebSpooler.
PostScript error reporting can be turned on as a print option from Mac OS
applications that use a PostScript Level 2 or PostScript 3 driver or by setting the
PS Setup option
Print to PS error
to
Yes
.
Printer not found—TCP/IP or IPX networks
Most failures to find a printer on the network are due to conflicting or missing name or
address settings for the Fiery X2. You must enter particular names in certain places.
The required names are:
• TCP/IP host name (also known as the DNS name), which is defined by your organi-
zation. In this manual
colorsvr
. is used
Enter the host name as the Server Name on the Control Panel.
• Remote printer (internal machine) name:
print
hold
You must reconfigure one of the Fiery utilities on each workstation if you change the
DNS name (also known as the TCP/IP host name) of the Fiery X2.