Troubleshooting
Failure
Possible Cause
Corrective Action
Insufficient current or voltage.
Recharge the battery.
Run winch with vehicle motor running.
Loose or corroded battery cable
connections.
Clean, tighten, or replace them.
Wires are worn or bare that may cause
shorts.
Remote control is not connected
properly.
Remote control is damaged.
Solenoid malfunctioning.
Replace them.
Connect it properly.
Replace it.
Tap solenoid to loosen contacts. Apply
12 volts to coil terminals directly. A
clicking indicates proper activation.
Water has entered motor.
Allow to drain and dry. Run in short
bursts without load until completely
dry.
Defective motor.
Contact us.
Motor does
not turn on.
Insufficient current or voltage.
Recharge the battery.
Run winch with vehicle motor running.
Loose or corroded battery cable
connections.
Clean, tighten, or replace.
Incorrect power cords.
Use only supplied power cords.
Motor runs slowly
or without
normal power.
Loose brake.
Adjust the brake.
Break is damaged.
Contact us.
Load slips.
Incorrect power cords.
Use only supplied power cords.
Winch running time is too long.
Allow winch to cool down periodically.
Motor overheats.
