Fillmaster Systems Auto User Manual Download

Page: 10 / 16

Fillmaster Auto™ | User Guide

Troubleshooting & Maintenance

Error

Solution:

The NDC for this drug is not in our database.

Call FLAVORx for immediate assistance at 1-800-884-5771.

Medication NDC not found.

Call FLAVORx at 800-884-5771.

Error

Solution:

Water is not reaching the machine. Check the

supply line for kinks and make sure that all the valves are
turned on.

No water detected.

Processed canceled.

Call Fillmaster technician at

888-284-7873.

Maintenance Care

•

Calibrate the Fillmaster Auto

monthly

•

The recon area should be cleaned regularly with soap and water. The flavor door should
be cleaned with a lint free towel.

•

Rinse the removable dispensing tip daily.

•

Replace dispensing tips

monthly,

weekly

depending on usage

Fillmaster® Systems, LLC

9475 Gerwig Lane,

Columbia, MD 21046

1-8

884

5771

•

www.

llmastersystems.com

Summary of Contents for Auto

Page 1: ...USER GUIDE ZERO TIME FLAVORING FAST ACCURATE RECONSTITUTION FMA UG v1 2 ...

Page 2: ...stitution and flavoring process saving you and your pharmacy staff time Whether this is an upgrade to your present Fillmaster FLAVORx system or a completely new reconstitution flavoring system the Fillmaster Auto will change the way you dispense and flavor forever For detailed training videos please visit http www flavorx com fillmaster auto installation instructions Fillmaster Systems LLC 9475 Ge...

Page 3: ...ow to Calibrate 6 Reconstitution Flavoring 7 Flavoring Only 7 Helpful Tips 8 Menu Guide 9 Troubleshooting 10 Maintenance 10 Fillmaster Auto Total Care Plan 11 FLAVORx 12 13 FLAVORx Promotional Tools 14 Key Takeaways 15 Fillmaster Systems LLC 9475 Gerwig Lane Columbia MD 21046 1 800 884 5771 www fillmastersystems com ...

Page 4: ...cations Now that you have a Fillmaster Auto in your pharmacy you can integrate the Fillmaster Auto completely into your work flow Your pharmacy can enjoy all the benefits of the flavoring service without spending another second on the process Maximizing productivity can mean greater profit the potential to fill more prescriptions and minimizing errors Now let s get started Fillmaster Systems LLC 9...

Page 5: ...penser 1 NDC Database SD Card 1 Power Supply 1 Installation Hardware 1 FLAVORx Marketing Materials Touch Scan to turn on the scanner on the left side of the machine Once activated scan NDC on medication Touch NDC to type in the full 11 digit NDC Touch Menu to find more screens to help you learn more about the Fillmaster Auto Fillmaster Systems LLC 9475 Gerwig Lane Columbia MD 21046 1 800 884 5771 ...

Page 6: ...eating is common 7 Calibrate the unit See instructions on how to calibrate the unit 8 Install flavor bottles in machine See instructions below on how to install bottles Getting Started 1 Press Menu on the touch screen 2 Select Calibration 3 Place a graduated cylinder under dispensing tip and enter in amount measured Repeat until 50mL is measured How to Calibrate Getting started with your Fillmaste...

Page 7: ...e medication bottle and confirm the drug name strength volume 3 Press Flavor Only on the display for flavoring instructions 4 Enter volume mL to mix 5 Select the flavor of choice and confirm the selection 6 Press OK button to dispense flavor Flavoring Only 1 Press Scan on the touch screen 2 Scan the UPC barcode on the medication bottle and confirm the drug name strength volume 3 Press Recon only o...

Page 8: ...ion has already been flavored with FLAVORx in most cases you can reflavor it with another flavor if the customer requests it Please contact FLAVORx Technical Support at 1 800 884 5771 ext 452 for specific reflavoring instructions Flavoring Hold the barcode about 4 6 inches away and parallel to the window on the scanner and move it side to side Do NOT cover the barcode on the stock bottle with the ...

Page 9: ...machine and go through demos Turn screensavers on off when machine is not in use Turn automatic dispenses on off Fillmaster Tech Support 1 800 284 7873 Web Support info fillmastersystems com Returns all settings back to factory specifications Indicates which software and database version the machine is currently running Set a reminder to tell you when to change tips or calibrate machine BOTTLE SEN...

Page 10: ...nks and make sure that all the valves are turned on No water detected Processed canceled Call Fillmaster technician at 888 284 7873 Maintenance Care Calibrate the Fillmaster Auto monthly The recon area should be cleaned regularly with soap and water The flavor door should be cleaned with a lint free towel Rinse the removable dispensing tip daily Replace dispensing tips monthly or weekly depending ...

Page 11: ...his plus everything that comes with being a FLAVORx Certified Pharmacy Fillmaster Auto Total Care Plan includes Full System Repair Replacement Warranty Filters for Water Purification Updated Reconstitution and Flavoring Data Cards All the Benefits of FLAVORx Certification License to use FLAVORx Proprietary Formulations Access to our Online Formulary 24 7 Technical Support Online Pharmacy Locator L...

Page 12: ... Use FLAVORx as a tool to help you better engage with parents and make medicine time a lot easier FLAVORx helps improve adherence and allows you to give your customers a superior service that keeps them coming back to your store for all their health care needs Fillmaster Systems LLC 9475 Gerwig Lane Columbia MD 21046 1 800 884 5771 www fillmastersystems com ...

Page 13: ...sure every member of your team is offering a choice of taste each time they interact with a customer who is having a liquid prescription filled or is purchasing an over the counter liquid medication FLAVORx 79 of children complained about bad tasting medication or taste that is too yucky 7 in 10 parents report a moderate to severe struggle giving a child medicine because of how it tastes Studies s...

Page 14: ...ternatively you can place a blank menu tear sheet in all bags for liquids or recons to be picked up so that the associate working the pick up is reminded to offer FLAVORx FLAVORx Lollipops are sugar free and are a great way to sample the flavors available with FLAVORx When you are in the front end of the store offer a lollipop to customers to start a conversation about the flavoring service you of...

Page 15: ...nstead of requiring you to manually type it in Push the SCAN button on the front of the machine to begin Provide a flavoring recipe for over 7 000 medications Reconstitute medications whether you are flavoring them or not Fillmaster Systems LLC 9475 Gerwig Lane Columbia MD 21046 1 800 884 5771 www fillmastersystems com ...

Page 16: ...www flavorx com pharmacies products Fillmaster Auto www flavorx com www fillmastersystems com Fillmaster Systems LLC 9475 Gerwig Lane Columbia MD 21046 1 800 884 5771 ...

Search results

Summary of Contents for Auto

Reviews:

Related manuals for Auto

Brands by name

Popular brands

Fillmaster Systems Auto, User Manual

Search results

Summary of Contents for Auto

Reviews:

Related manuals for Auto

Brands by name

Popular brands