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SERVICING YOUR PURIFIER
Cleaning the Smart Air Purifier
•
• The outside of the Smart Air Purifier can be cleaned with a soft, dirt free,
dampened cloth.
• The air inlet and outlet grills can be cleaned with a small dry, soft brush.
Maintaining the Air Quality Sensor
attachment end to try to remove any dust or debris which may have collected on
or inside the air quality sensor openings. See ‘Device Overview’ for location of
air quality sensor.
Fuse Replacement
This Smart Air Purifier has a replaceable fuse in the power cord plug. If the air purifier
suddenly stops working, first try the steps in the Troubleshooting section. If the Smart
Air Purifier is still not working, replace the fuse by following the instructions below:
• Grasp the plug and remove it from the receptacle or other outlet device.
Do not unplug by pulling on the cord.
• Open the fuse cover. Slide open the fuse access cover on top of the attachment
plug toward the plug blades.
• Remove the fuse carefully. A small tool such as a screwdriver may be useful to
help pry out the fuse.
• Risk of fire. Replace the fuse only with a 5 Amp, 125 Volt fuse.
• Close the fuse cover. Slide closed the fuse access cover on top of the attachment plug.
TROUBLESHOOTING
Where To Find Model Number
• The air purifier model number and electrical rating can be found on the label
on the bottom on the air purifier.
• The air purifier serial number can be found on the QR code label which is
visible after the filter cover is removed.
Having Trouble With Device and APP Connectivity
• Click on the settings icon (gearshaped) on the Filtrete Smart RAP details screen.
• Visit https://www.filtrete.com/3M/en_US/filtrete/about-us/smart-faq/
• If you are still having trouble, please call 1-800-388-3458 from the United States
or Canada.
Replacement Filter Does Not Fit
• Check the model number on the filter and compare it to the table on page 9.
• Make sure no foreign objects are blocking the filter opening.
• Make sure that any packaging materials have been removed from the filter.
